BSOD after a couple minutes of running game (A.V.A.)


  1. Posts : 4
    Winows 7 Professional x64
       #1

    BSOD after a couple minutes of running game (A.V.A.)


    I just started trying to play the ijji game A.V.A. today, and after several minutes of the game being open (doesn't matter what I'm doing) I get a crash to bluescreen. I've tried many different things such as resetting the clock on my CPU to updating different drivers for devices on my computer, but nothing seems to work. :<

    Here's some logs, and my minidump:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000047
    BCP2: FFFFF80002AF3EF8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\042910-20578-01.dmp
    C:\Users\Muse\AppData\Local\Temp\WER-34171-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    - System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2010-04-29T20:44:46.843750000Z

    EventRecordID 50173

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer Housemaster

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 30
    BugcheckParameter1 0xffffffffc0000047
    BugcheckParameter2 0xfffff80002af3ef8
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress false
    PowerButtonTimestamp 0
      My Computer


  2. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #2
      My Computer


  3. Posts : 4
    Winows 7 Professional x64
    Thread Starter
       #3

    I'm not quite sure what I'm supposed to be able to take away from that link? I've already tried updating many of my drivers, including video drivers.
      My Computer


  4. Posts : 1,360
    win7 ultimate / virtual box
       #4

    theMuse said:
    I'm not quite sure what I'm supposed to be able to take away from that link? I've already tried updating many of my drivers, including video drivers.
    yes debugger comes up with KMODE_EXCEPTION_NOT_HANDLED 0x1e mentioning tcpip.sys which is normally caused by Invalid Memory or access violations - probably caused by hardware.

    normally I would suggest to test RAM and check your CPU (L2 Cache) by running Prime95 for a cache-parity error on the CPU. This will detect an error in minutes if any exists ?

    for now the first thing you need to do is get your drivers updated :)

    dadder.sys is named in the crash which is a driver from your Razer Habu USB Optical Mouse Driver
    dadder.sys fffff880`06be1000 fffff880`06be4280 0x00003280 0x4b28a020 16/12/2009 09:53:52
    is this current ?

    these drivers are old and need researching and updating ..........

    uGuru.sys fffff880`02c9e000 fffff880`02ca2000 0x00004000 0x4510f694 20/09/2006 09:06:44
    DRIVER_BIN64 fffff880`07ee5000 fffff880`07eef000 0x0000a000 0x46afea7f 01/08/2007 03:05:51
    hamachi.sys fffff880`044c0000 fffff880`044cb000 0x0000b000 0x46c386a4 16/08/2007 00:05:08
    PxHlpa64.sys fffff880`011b7000 fffff880`011c2ae0 0x0000bae0 0x475dd06d 11/12/2007 00:49:01
    adfs.SYS fffff880`06fa8000 fffff880`06fc0000 0x00018000 0x48640195 26/06/2008 21:52:37
    ctac32k.sys fffff880`04efd000 fffff880`04fab000 0x000ae000 0x486b3e7e 02/07/2008 09:38:22
    WinRing0x64.sys fffff880`07f73000 fffff880`07f7a000 0x00007000 0x488b26c1 26/07/2008 14:29:37
    PROCEXP113.SYS fffff880`07f6b000 fffff880`07f73000 0x00008000 0x490f6af1 03/11/2008 22:19:45
    uGuru.sys is a driver file from company ABIT Computer Corporation ?
    DRIVER_BIN64 is i think a Microsoft file something to do with driver signing but it is too old to be valid windows 7 ?
    hamachi.sys is from logmein but is old and might not be compatible
    PxHlpa64.sys possibly belongs to any of the following programs

    adfs.SYS is an Adobe File System driver
    ctac32k.sys is a Creative labs audio AC3 driver
    WinRing0x64.sys possibly something to do with rainmeter ?
    PROCEXP113.SYS is a driver for Process Explorer from Windows Sysinternals ? upgrade this to the latest v12.03 ?


    debugger output was
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1E, {ffffffffc0000047, fffff80002af3ef8, 0, 0}

    Unable to load image \SystemRoot\system32\drivers\dadder.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dadder.sys
    *** ERROR: Module load completed but symbols could not be loaded for dadder.sys
    Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for sptd.sys
    *** ERROR: Module load completed but symbols could not be loaded for sptd.sys
    Probably caused by : dadder.sys ( dadder+712 )

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000047, The exception code that was not handled
    Arg2: fffff80002af3ef8, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.

    FAULTING_IP:
    nt!RtlRaiseStatus+18
    fffff800`02af3ef8 488b8424b8010000 mov rax,qword ptr [rsp+1B8h]

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: 0000000000000000

    ERROR_CODE: (NTSTATUS) 0xc0000047 - An attempt was made to release a semaphore such that its maximum count would have been exceeded.

    BUGCHECK_STR: 0x1E_c0000047

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: AVA.exe

    CURRENT_IRQL: 2

    EXCEPTION_RECORD: fffff88002f22590 -- (.exr 0xfffff88002f22590)
    ExceptionAddress: fffff80002af3ef8 (nt!RtlRaiseStatus+0x0000000000000018)
    ExceptionCode: c0000047
    ExceptionFlags: 00000001
    NumberParameters: 0

    TRAP_FRAME: fffff88002f223d0 -- (.trap 0xfffff88002f223d0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000002 rbx=0000000000000000 rcx=fffff88002f22630
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002af3ef8 rsp=fffff88002f22570 rbp=0000000000000000
    r8=0000000000000002 r9=0000000000000000 r10=0000000000000000
    r11=fffff88006be2da0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei ng nz na pe nc
    nt!RtlRaiseStatus+0x18:
    fffff800`02af3ef8 488b8424b8010000 mov rax,qword ptr [rsp+1B8h] ss:0018:fffff880`02f22728=fffff80002af3ef8
    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff80002aff929 to fffff80002ac5600

    STACK_TEXT:
    fffff880`02f21ac8 fffff800`02aff929 : 00000000`0000001e ffffffff`c0000047 fffff800`02af3ef8 00000000`00000000 : nt!KeBugCheckEx
    fffff880`02f21ad0 fffff800`02bc9399 : fffff880`02f22590 fffff880`02f22590 fffff880`02f223d0 fffff880`02f22630 : nt!KiDispatchException+0x1b9
    fffff880`02f22160 fffff800`02ac72fb : fffff880`02f22590 fffffa80`0412a060 fffffa80`069fddc0 00000000`00000000 : nt!KiRaiseException+0x1b9
    fffff880`02f22290 fffff800`02ac4853 : 00000000`00000000 fffff880`042ca4ab fffffa80`06ae6000 fffffa80`06ae6000 : nt!NtRaiseException+0x7b
    fffff880`02f223d0 fffff800`02af3ef8 : fffff880`02f22590 fffff880`02f22630 00000000`00000001 fffffa80`03eb0100 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`02f22570 fffff800`02b21b52 : fffffa80`04fc3000 00000000`00000000 00000000`00000000 fffff800`02a0f6e5 : nt!RtlRaiseStatus+0x18
    fffff880`02f22b10 fffff880`06be1712 : fffffa80`069c5210 fffff800`00000000 00000000`00000008 fffff800`02a0e300 : nt! ?? ::FNODOBFM::`string'+0xf5fc
    fffff880`02f22b90 fffffa80`069c5210 : fffff800`00000000 00000000`00000008 fffff800`02a0e300 00000000`00000008 : dadder+0x712
    fffff880`02f22b98 fffff800`00000000 : 00000000`00000008 fffff800`02a0e300 00000000`00000008 fffff800`02a0e69a : 0xfffffa80`069c5210
    fffff880`02f22ba0 00000000`00000008 : fffff800`02a0e300 00000000`00000008 fffff800`02a0e69a fffffa80`079aa1c0 : 0xfffff800`00000000
    fffff880`02f22ba8 fffff800`02a0e300 : 00000000`00000008 fffff800`02a0e69a fffffa80`079aa1c0 fffff800`02ac7c26 : 0x8
    fffff880`02f22bb0 fffffa80`03d6d610 : fffffa80`03d6d602 fffff880`0450a5a6 00000000`54627255 00000000`00000820 : hal!HalpDmaAllocateMapRegisters+0x3b8
    fffff880`02f22c40 fffffa80`03d6d602 : fffff880`0450a5a6 00000000`54627255 00000000`00000820 fffffa80`70627375 : 0xfffffa80`03d6d610
    fffff880`02f22c48 fffff880`0450a5a6 : 00000000`54627255 00000000`00000820 fffffa80`70627375 00000000`00000000 : 0xfffffa80`03d6d602
    fffff880`02f22c50 fffff880`044f55d9 : fffffa80`04cf5050 fffffa80`03b3e100 00000000`00000000 00000000`00000000 : USBPORT!USBPORT_DereferenceDeviceHandle+0x14e
    fffff880`02f22cb0 fffff880`044f5ab7 : fffffa80`04000c02 fffffa80`079aa1c0 00000000`ffffffff fffffa80`04cf5ea8 : USBPORT!USBPORT_Core_iCompleteDoneTransfer+0xa15

    fffff880`02f22d90 fffff880`044f364f : fffffa80`04cf5ea8 fffffa80`04cf51a0 fffffa80`04cf6040 00000000`00000000 : USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x3a7
    fffff880`02f22df0 fffff880`044e4f89 : fffffa80`04cf5050 00000000`00000000 fffffa80`04cb2702 fffffa80`04cf5ea8 : USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xf3
    fffff880`02f22e30 fffff880`00f0e4ce : fffffa80`04cb2000 fffffa80`04cf5ea8 fffffa80`04cb2750 fffffa80`04cf5ec0 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
    fffff880`02f22e60 fffffa80`04cb2000 : fffffa80`04cf5ea8 fffffa80`04cb2750 fffffa80`04cf5ec0 fffffa80`03eb1a40 : sptd+0x424ce
    fffff880`02f22e68 fffffa80`04cf5ea8 : fffffa80`04cb2750 fffffa80`04cf5ec0 fffffa80`03eb1a40 01cae7dc`a294ec8f : 0xfffffa80`04cb2000
    fffff880`02f22e70 fffffa80`04cb2750 : fffffa80`04cf5ec0 fffffa80`03eb1a40 01cae7dc`a294ec8f 00000000`754e2450 : 0xfffffa80`04cf5ea8
    fffff880`02f22e78 fffffa80`04cf5ec0 : fffffa80`03eb1a40 01cae7dc`a294ec8f 00000000`754e2450 00000000`00000022 : 0xfffffa80`04cb2750
    fffff880`02f22e80 fffffa80`03eb1a40 : 01cae7dc`a294ec8f 00000000`754e2450 00000000`00000022 00000000`00000000 : 0xfffffa80`04cf5ec0
    fffff880`02f22e88 01cae7dc`a294ec8f : 00000000`754e2450 00000000`00000022 00000000`00000000 00000000`00000000 : 0xfffffa80`03eb1a40
    fffff880`02f22e90 00000000`754e2450 : 00000000`00000022 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1cae7dc`a294ec8f
    fffff880`02f22e98 00000000`00000022 : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`04cf5ec0 : 0x754e2450
    fffff880`02f22ea0 00000000`00000000 : 00000000`00000000 00000000`00000000 fffffa80`04cf5ec0 fffffa80`04cf5ea8 : 0x22


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    dadder+712
    fffff880`06be1712 ?? ???

    SYMBOL_STACK_INDEX: 7

    SYMBOL_NAME: dadder+712

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: dadder

    IMAGE_NAME: dadder.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4b28a020

    FAILURE_BUCKET_ID: X64_0x1E_c0000047_dadder+712

    BUCKET_ID: X64_0x1E_c0000047_dadder+712

    Followup: MachineOwner
    ---------

    1: kd> lmvm dadder
    start end module name
    fffff880`06be1000 fffff880`06be4280 dadder T (no symbols)
    Loaded symbol image file: dadder.sys
    Image path: \SystemRoot\system32\drivers\dadder.sys
    Image name: dadder.sys
    Timestamp: Wed Dec 16 08:53:52 2009 (4B28A020)
    CheckSum: 00005FA7
    ImageSize: 00003280
    Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
    let us know how it goes ?
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    theMuse said:
    I just started trying to play the ijji game A.V.A. today, and after several minutes of the game being open (doesn't matter what I'm doing) I get a crash to bluescreen. I've tried many different things such as resetting the clock on my CPU to updating different drivers for devices on my computer, but nothing seems to work. :<

    Here's some logs, and my minidump:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000047
    BCP2: FFFFF80002AF3EF8
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\042910-20578-01.dmp
    C:\Users\Muse\AppData\Local\Temp\WER-34171-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Statement - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    - System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2010-04-29T20:44:46.843750000Z

    EventRecordID 50173

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer Housemaster

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 30
    BugcheckParameter1 0xffffffffc0000047
    BugcheckParameter2 0xfffff80002af3ef8
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress false
    PowerButtonTimestamp 0

    this one was caused by dadder.exe. I would completely remove the current driver and install a fresh copy. There are also various configuration options that can be used to prevent crashing, Google it.

    Ken
      My Computer


  6. Posts : 4
    Winows 7 Professional x64
    Thread Starter
       #6

    @ickymay

    Thanks for the great reply! I went through to see what I could do:

    dadder.sys - I went and did a full uninstall of my Razer mouse drivers, including going through system and deleting left over files. This should be as up to date as I can make it. If this still causes problems I'll have to look into what @zigzag3143 mentioned.
    uGuru.sys - I uninstalled the uGuru utility so this should no longer be a problem.
    DRIVER_BIN64 - I have no idea what this is from. I went searching through my system and couldn't even find the file, so I'm not sure what to do about this one.
    hamachi.sys - I uninstalled Hamachi, so this should no longer be a problem.
    PxHlpa64.sys - No idea how this is on my system, as I have none of those programs. I've removed the file for the time being but have kept a backup in case it causes problems.
    adfs.SYS - I don't think there is anything I can do about this one, I'm using CS4 of the Adobe suite so I can't really get much more up to date.
    ctac32k.sys - Unfortunately my creative sound drivers are as up to date as I can make them, so I can't do anything about this one.
    WinRing0x64.sys - This is from the program RealTemp. I updated to the most recent version of RealTemp but the file is still the same.
    PROCEXP113.SYS - Updated this to the most recent version of ProcessExplorer.

    After going through all that, I'll be testing again to see if I still get the problem relatively soon.
      My Computer


  7. Posts : 4
    Winows 7 Professional x64
    Thread Starter
       #7

    Still got a bluescreen.

    After doing a bit more research I think the problem has to do with Windows 7 + Razer Deathadder drivers + Gameguard (which A.V.A. uses). Gonna start looking into config options to prevent crashing like zigzag3143 suggested.

    [edit]
    Ok, I fixed the problem. Kind of, anyway. I uninstalled the Razer Deathadder driver and removed all traces of dadder.sys. Doing this solved the issue. Of course, having no driver installed for my mouse isn't ideal but I wasn't able to find any way to get the driver to not cause a BSOD. Not sure what to do besides just not have the driver installed at this point :/
    Last edited by theMuse; 29 Apr 2010 at 21:56. Reason: Fixed- Kind of.
      My Computer


  8. Posts : 1,360
    win7 ultimate / virtual box
       #8

    theMuse said:
    Still got a bluescreen.

    After doing a bit more research I think the problem has to do with Windows 7 + Razer Deathadder drivers + Gameguard (which A.V.A. uses). Gonna start looking into config options to prevent crashing like zigzag3143 suggested.

    [edit]
    Ok, I fixed the problem. Kind of, anyway. I uninstalled the Razer Deathadder driver and removed all traces of dadder.sys. Doing this solved the issue. Of course, having no driver installed for my mouse isn't ideal but I wasn't able to find any way to get the driver to not cause a BSOD. Not sure what to do besides just not have the driver installed at this point :/
    get another mouse
      My Computer


 

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