BSOD - Happening Often


  1. Posts : 2
    Microsoft Winows 7
       #1

    BSOD - Happening Often


    Hello,

    I recently purchased a Dell which came with Windows 7 installed. A little while into using my laptop it started to crash and go to the BSOD, and now it is happening more often. It seems to happen randomly; for example while surfing the net, watching a film or even installing updates! The same message comes up every time it goes to BSOD and goes to memory dump. Once my system reboots it seems to work perfectly fine until the next crash. Once rebooted the message (found below) is shown.

    I have done some research and there seems to be a lot of different advice on why this could be and how to solve. I am not sure how to go about it and would be grateful for some help. Should I run a free scan by registry booster and see what comes up? Or should I try to upload the dmp to the forum? Or will it have been a program I have installed?

    Windows Error Message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000008
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\043010-21808-01.dmp
    C:\Users\....\AppData\Local\Temp\WER-70262-0.sysdata.xml

    Read our privacy statement online:
    ... if this info is important let me know and I will provide

    If the online privacy statement is not available, please read our privacy statement offline:
    ... if this info is important let me know and I will provide


    Again, if someone could help I would be really grateful

    Sikhamo
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    sikhamo said:
    Hello,

    I recently purchased a Dell which came with Windows 7 installed. A little while into using my laptop it started to crash and go to the BSOD, and now it is happening more often. It seems to happen randomly; for example while surfing the net, watching a film or even installing updates! The same message comes up every time it goes to BSOD and goes to memory dump. Once my system reboots it seems to work perfectly fine until the next crash. Once rebooted the message (found below) is shown.

    I have done some research and there seems to be a lot of different advice on why this could be and how to solve. I am not sure how to go about it and would be grateful for some help. Should I run a free scan by registry booster and see what comes up? Or should I try to upload the dmp to the forum? Or will it have been a program I have installed?

    Windows Error Message:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000000000000000
    BCP2: 0000000000000002
    BCP3: 0000000000000008
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\043010-21808-01.dmp
    C:\Users\....\AppData\Local\Temp\WER-70262-0.sysdata.xml

    Read our privacy statement online:
    ... if this info is important let me know and I will provide

    If the online privacy statement is not available, please read our privacy statement offline:
    ... if this info is important let me know and I will provide


    Again, if someone could help I would be really grateful

    Sikhamo
    We really could use the actual DMp file. use these to find and upload it to us. https://www.sevenforums.com/crash-loc...d-problem.html


    Ken
      My Computer


  3. Posts : 2
    Microsoft Winows 7
    Thread Starter
       #3

    Hi Ken,

    Thanks for the reply. I have attached the two dmp files from yesterday. Is this o.k?

    Si
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:39.
Find Us