BSOD during prime95 test?


  1. Posts : 8
    Window 7 Ultimate x64
       #1

    BSOD during prime95 test?


    Hello guys,

    I was doing a prime95 test to see if my system is stable or not and it errored within 5 minutes of the test and then I received a BSOD saying IRQL_NOT_LESS_OR_EQUAL. I am not sure what the values are but I checked the event viewer and it says

    - System

    + Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2010-04-30T06:43:23.187617000Z

    EventRecordID 14037

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer Phong-PC

    - Security

    [ UserID] S-1-5-18
    Event Data
    BugcheckCode 10
    BugcheckParameter1 0x9eb101
    BugcheckParameter2 0x2
    BugcheckParameter3 0x1
    BugcheckParameter4 0xfffff80002c83504
    SleepInProgress false
    PowerButtonTimestamp 0


    I ran memtest86+ for 24 hrs and got no error.

    I've look around in the forums and google and can't seem to locate what the problem really is. I did not overclock anything in my computer.

    I also tried running prime95 small FFT test, and no errors was presented after about two hrs. When I tried the blend test again however, it errored very quickly and another bsod showed up saying:

    STOP 0x00000007F (0x0000000000000008, 0x000000008005003, 0x00000000000006F8, 0xFFFFF88001856175)

    tcpip.sys -> address 0xFFFFF88001856175 at FFFFF8800180000

    My computer specs are :
    i7 920 2.66 ghz
    6gb rams OCZ gold 8-8-8-24 (1600mhz)
    XFX ATI 5850
    Corsair 850TX 850W
    ASUS P6x58d premium motherboard
    Window 7 Ultimate x64

    Attached is my minidump files. One of them is because of an xbox controller driver xusb21.dll and the others I do not know.

    Thank you in advance for the help guys.
      My Computer


  2. Posts : 966
    Windows 7 Ultimate 64-bit
       #2

    Prime95 Website said:
    The "Blend" test uses FFTs with sizes which range from very small to very large. The FFTs are not run in-place so the tests cycle through RAM. The blend test automatically picks a "Memory to use" value which uses up all the RAM in the computer. This is the version of the test which is most likely to fail if you have bad RAM
    I have a gut feeling you may have a bad stick of ram being the blend test works very closely with ALL of your ram in your machine.

    have you had any issues with ram not being reported properly?
      My Computer


  3. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #3

    dbzx said:
    Hello guys,

    I was doing a prime95 test to see if my system is stable or not and it errored within 5 minutes of the test and then I received a BSOD saying IRQL_NOT_LESS_OR_EQUAL. I am not sure what the values are but I checked the event viewer and it says

    - System

    + Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2010-04-30T06:43:23.187617000Z

    EventRecordID 14037

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer Phong-PC

    - Security

    [ UserID] S-1-5-18
    Event Data
    BugcheckCode 10
    BugcheckParameter1 0x9eb101
    BugcheckParameter2 0x2
    BugcheckParameter3 0x1
    BugcheckParameter4 0xfffff80002c83504
    SleepInProgress false
    PowerButtonTimestamp 0


    I ran memtest86+ for 24 hrs and got no error.

    I've look around in the forums and google and can't seem to locate what the problem really is. I did not overclock anything in my computer.

    I also tried running prime95 small FFT test, and no errors was presented after about two hrs. When I tried the blend test again however, it errored very quickly and another bsod showed up saying:

    STOP 0x00000007F (0x0000000000000008, 0x000000008005003, 0x00000000000006F8, 0xFFFFF88001856175)

    tcpip.sys -> address 0xFFFFF88001856175 at FFFFF8800180000

    My computer specs are :
    i7 920 2.66 ghz
    6gb rams OCZ gold 8-8-8-24 (1600mhz)
    XFX ATI 5850
    Corsair 850TX 850W
    ASUS P6x58d premium motherboard
    Window 7 Ultimate x64

    Attached is my minidump files. One of them is because of an xbox controller driver xusb21.dll and the others I do not know.

    Thank you in advance for the help guys.
    Hello !!

    I believe it's a bad SoftK56 Modem the Dump is pointing to Vstcnxt6.sys. I would recommend to remove the Modem drivers completely and remove the Modem from your Tower and let the PC run for few day. Because the Dump file says it's an Hardware issue as well that's why i suspect it's a bad Modem.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 124, {0, fffffa800501f028, b2000000, 10005}
    Unable to load image \SystemRoot\system32\DRIVERS\VSTCNXT6.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for VSTCNXT6.SYS
    *** ERROR: Module load completed but symbols could not be loaded for VSTCNXT6.SYS
    Probably caused by : hardware
    Followup: MachineOwner
    ---------
    2: kd> !thread;!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck;
    GetPointerFromAddress: unable to read from fffff80002ec5000
    THREAD fffffa8003d9fb60  Cid 0004.1018  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 2
    Not impersonating
    GetUlongFromAddress: unable to read from fffff80002e03b74
    Owning Process            fffffa8003cd4740       Image:         System
    Attached Process          N/A            Image:         N/A
    fffff78000000000: Unable to get shared data
    Wait Start TickCount      31291        
    Context Switch Count      7076             
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    UserTime                  00:00:00.000
    KernelTime                00:00:00.000
    Win32 Start Address VSTCNXT6 (0xfffff8800451c714)
    Stack Init fffff88008d14db0 Current fffff88008d14a90
    Base fffff88008d15000 Limit fffff88008d0f000 Call 0
    Priority 27 BasePriority 8 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    fffff880`0316ba58 fffff800`0320c903 : 00000000`00000124 00000000`00000000 fffffa80`0501f028 00000000`b2000000 : nt!KeBugCheckEx
    fffff880`0316ba60 fffff800`02da3513 : 00000000`00000001 fffffa80`05020ea0 00000000`00000000 fffffa80`05020ef0 : hal!HalBugCheckSystem+0x1e3
    fffff880`0316baa0 fffff800`0320c5c8 : 00000000`00000728 fffffa80`05020ea0 fffff880`0316be30 fffff880`0316be00 : nt!WheaReportHwError+0x263
    fffff880`0316bb00 fffff800`0320bf1a : fffffa80`05020ea0 fffff880`0316be30 fffffa80`05020ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`0316bc50 fffff800`0320bdd5 : 00000000`00000004 00000000`00000001 fffff880`0316beb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`0316bc90 fffff800`031ffe88 : fffffa80`052781c0 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`0316bcc0 fffff800`02c8d7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`0316bcf0 fffff800`02c8d613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`0316be30 fffff880`0451c37f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153 (TrapFrame @ fffff880`0316be30)
    fffff880`08d14bc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : VSTCNXT6+0xc337f
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800501f028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000010005, Low order 32-bits of the MCi_STATUS value.
    Debugging Details:
    ------------------
    
    BUGCHECK_STR:  0x124_GenuineIntel
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  System
    CURRENT_IRQL:  f
    STACK_TEXT:  
    fffff880`0316ba58 fffff800`0320c903 : 00000000`00000124 00000000`00000000 fffffa80`0501f028 00000000`b2000000 : nt!KeBugCheckEx
    fffff880`0316ba60 fffff800`02da3513 : 00000000`00000001 fffffa80`05020ea0 00000000`00000000 fffffa80`05020ef0 : hal!HalBugCheckSystem+0x1e3
    fffff880`0316baa0 fffff800`0320c5c8 : 00000000`00000728 fffffa80`05020ea0 fffff880`0316be30 fffff880`0316be00 : nt!WheaReportHwError+0x263
    fffff880`0316bb00 fffff800`0320bf1a : fffffa80`05020ea0 fffff880`0316be30 fffffa80`05020ea0 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`0316bc50 fffff800`0320bdd5 : 00000000`00000004 00000000`00000001 fffff880`0316beb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`0316bc90 fffff800`031ffe88 : fffffa80`052781c0 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`0316bcc0 fffff800`02c8d7ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`0316bcf0 fffff800`02c8d613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`0316be30 fffff880`0451c37f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`08d14bc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : VSTCNXT6+0xc337f
    
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: hardware
    IMAGE_NAME:  hardware
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    Hope this helps,
    Captain
      My Computer


  4. Posts : 8
    Window 7 Ultimate x64
    Thread Starter
       #4

    I have a gut feeling you may have a bad stick of ram being the blend test works very closely with ALL of your ram in your machine.

    have you had any issues with ram not being reported properly?
    Nope not really.

    Hello !!

    I believe it's a bad SoftK56 Modem the Dump is pointing to Vstcnxt6.sys. I would recommend to remove the Modem drivers completely and remove the Modem from your Tower and let the PC run for few day. Because the Dump file says it's an Hardware issue as well that's why i suspect it's a bad Modem
    I have an onboard ethernet modem, so I don't understand what you mean by removing the modem from the tower.
      My Computer


  5. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #5

    dbzx said:
    I have an onboard ethernet modem, so I don't understand what you mean by removing the modem from the tower.
    If its on-board then just uninstall the Modem drivers completely and disable the Modem from Device Manager !!

    - Captain
      My Computer


  6. Posts : 8
    Window 7 Ultimate x64
    Thread Starter
       #6

    Update : I change the vcore setting from auto to 1.35V, and underclock the ram to 1066, and so far no bsod during prime95 test.
    thanks for the information.
      My Computer


  7. Posts : 966
    Windows 7 Ultimate 64-bit
       #7

    dbzx said:
    Update : I change the vcore setting from auto to 1.35V, and underclock the ram to 1066, and so far no bsod during prime95 test.
    thanks for the information.
    Slowing down the RAM could be your solution there, especially if for whatever reason the RAM is faulting at a higher speed.
      My Computer


 

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