BSOD bad pool header


  1. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #1

    BSOD bad pool header


    I was just browsing the web when I the entire system freezed for 10 secs and got this BSOD
    Programs that were open:
    IE8x64
    FF3.6.4
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    It most probably points to your Kaspersky security program (kl1.sys). Tdx.sys is also listed in the stack text - which points to a networking component of this error (which is why it happened while using IE/FF). Please do the following:
    Anti-Virus Removal:
    Please do the following:
    - download a free antivirus for testing purposes: Free AntiVirus
    - uninstall the Kaspersky from your system (you can reinstall it, if so desired, when we're done troubleshooting)
    - remove any remnants of Kaspersky using this free tool: Removal tool for Kaspersky Lab products
    - IMMEDIATELY install and update the free antivirus
    - check to see if this fixes the BSOD's
    Summary of the BSOD:
    Code:
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Sat May  1 07:31:07.021 2010 (GMT-4)
    System Uptime: 0 days 4:42:17.707
    BugCheck 19, {3, fffffa800a39dd80, 0, fffffa800a39dd80}
    *** WARNING: Unable to verify timestamp for kl1.sys
    *** ERROR: Module load completed but symbols could not be loaded for kl1.sys
    Probably caused by : Pool_Corruption ( nt!ExFreePool+75b )
    BUGCHECK_STR:  0x19_3
    PROCESS_NAME:  System
      My Computer


  3. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
    Thread Starter
       #3

    Just did a repair-install of KIS2010
    Will post back if PC BSODs again
      My Computer


 

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