need bsod help (dumps attached)


  1. Posts : 1
    7
       #1

    need bsod help (dumps attached)


    greetings to helpful people of this forum,

    I need help with my bsods on my laptop.

    I get the bsod almost every time I wake the laptop from sleep/hibernate. sometimes it wakes with a bsod sometimes it doesn't wake up at all.

    I attached all the minidump files I had so far.

    bios is updated, microsoft security essentials installed, drivers updated, no peripherals connected

    thanks in advance
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome!

    I suggest a memory test. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.

    Please upload and more dmps that might be generated.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_bsod dumps.zip\050210-11247-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0x82805000 PsLoadedModuleList = 0x8294d810
    Debug session time: Sun May  2 15:13:24.768 2010 (GMT-4)
    System Uptime: 0 days 0:17:48.656
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000000A, {0, 2, 0, 8286df95}
    
    Probably caused by : ntkrpamp.exe ( nt!KiSignalSynchronizationObject+15 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00000000, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 8286df95, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 8296d718
    Unable to read MiSystemVaType memory at 8294d160
     00000000 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KiSignalSynchronizationObject+15
    8286df95 8b07            mov     eax,dword ptr [edi]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    LAST_CONTROL_TRANSFER:  from 8286f276 to 8286df95
    
    STACK_TEXT:  
    8292bb38 8286f276 8292ed20 82931504 8292bbbc nt!KiSignalSynchronizationObject+0x15
    8292bb80 8286ef7b 8292ed20 00000000 82930680 nt!KiTimerWaitTest+0x1cf
    8292bc68 8286eeae 8292ed20 8292bca8 00000000 nt!KiProcessExpiredTimerList+0x8b
    8292bcdc 8286d20e 00010b97 87e3c770 82938280 nt!KiTimerExpiration+0x25c
    8292bd20 8286d038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    8292bd24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!KiSignalSynchronizationObject+15
    8286df95 8b07            mov     eax,dword ptr [edi]
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!KiSignalSynchronizationObject+15
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrpamp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cacf
    
    FAILURE_BUCKET_ID:  0xA_nt!KiSignalSynchronizationObject+15
    
    BUCKET_ID:  0xA_nt!KiSignalSynchronizationObject+15
    
    Followup: MachineOwner
    ---------
      My Computer


 

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