Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Need help to analyze BSOD (dmp attached)

03 May 2010   #1
pxL

Windows 7 Ultimate
 
 
Need help to analyze BSOD (dmp attached)

Hi everyone,


I recently bought a new laptop from Asus. The Asus G51jx-a1 to be more specific.
First I was quite happy, but since few days I've got BSOD on BSOD.. Altough I'm not a begginer in the computing world, analyzing and fixing this problems are beyond my knowledges.

That's why I'm posting here, hoping you will help me find a solution before I send the laptop back (which would be quite annoying).


I've made a .rar of the last 5 dmp files, all from BSOD I had today.


Thanks for your help.

Regards.


My System SpecsSystem Spec
.
03 May 2010   #2
Johnathan Lyman

Windows 7 Ultimate 64-bit
 
 

Hello and welcome to the W7F!

Take a look at this post here:

https://www.sevenforums.com/crash-loc...-what-try.html

Your hardware in ways the system does not know what to do with [this includes erroring out].

Give the steps a whirl in the post I linked above and let me know how things work out for you!

Thanks!
My System SpecsSystem Spec
03 May 2010   #3
pxL

Windows 7 Ultimate
 
 

Hello and thanks for the answer.

I've read the thread you linked and as far as I remember, I've done most of the steps pointed out. My drivers are the latest (except for the graphic card drivers, because the latest make me have more BSOD).

I've already installed a vanilla version of Win7, although I started installing some programs right away. What I've noticed is that the freezes/bsod happen a lot when I am playing one game.
Tonight I've tried putting down the resolution and the details of the game and the freezes/bsod went out.

Maybe the problem is due to a overheating of the GPU, although when I was playing full details/resolution the temperature always was under 90 degrees (which is supposed to be the critical temperature when the system is shutting down if I'm not wrong).


I know that there is several kind of blue screens in the archive, and there are not all concerned by the 0x124 error right ? What should I do about the others ? About the 0x124 one ?


Thanks again


Edit : New BSOD this morning, arhive re-uploaded.
My System SpecsSystem Spec
.

04 May 2010   #4
pxL

Windows 7 Ultimate
 
 

Up ! =)
My System SpecsSystem Spec
04 May 2010   #5
Jonathan_King

Windows 7 Professional x64
 
 

I see that 124 hardware error and your video card drivers. I suggest updating or installing a fresh copy of your graphics card drivers.

Also run a memory test: Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.

Run a hard drive test too: HD Diagnostic

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\050310-27955-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03062000 PsLoadedModuleList = 0xfffff800`0329fe50
Debug session time: Mon May  3 15:01:04.945 2010 (GMT-4)
System Uptime: 0 days 1:47:48.023
Loading Kernel Symbols
...............................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff88006400000, 1, fffff88004a59752, 0}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Could not read faulting driver name
Probably caused by : nvlddmkm.sys ( nvlddmkm+58752 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
05 May 2010   #6
pxL

Windows 7 Ultimate
 
 

I've already done a HD tune analysis of my hard drive and completed a ram-check with the Windows tool but i'm gonna do it again with Memtest.

This 124 error is really annoying, I've tried to update my video card drivers but things start to get worse (I'm not sure it was because of the new driver tho). So I currently have the drivers from the Asus recovery CD.

Nothing more we can do to correct this 124 error ?

Thanks again.
My System SpecsSystem Spec
05 May 2010   #7
Jonathan_King

Windows 7 Professional x64
 
 

124 is a hardware error. I'm starting to wonder if your video card itself is failing.
My System SpecsSystem Spec
05 May 2010   #8
pxL

Windows 7 Ultimate
 
 

How can we know that ?
My System SpecsSystem Spec
05 May 2010   #9
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by pxL View Post
How can we know that ?
We are the experts.

https://www.sevenforums.com/crash-loc...-what-try.html

BSOD Index

bugcheck 124 - Google Search
My System SpecsSystem Spec
05 May 2010   #10
pxL

Windows 7 Ultimate
 
 

So it's not a problem with a conrete real solution if I'm understanding it well.
My System SpecsSystem Spec
Reply

 Need help to analyze BSOD (dmp attached)




Thread Tools




Similar help and support threads
Thread Forum
Can someone pls. analyze my BSOD file
Can someone please analyze my BSOD file
BSOD Help and Support
Analyze this BSOD
Just got some BSOD here :D Analyze and reply back!
BSOD Help and Support
BSOD please analyze
Hey! I have experienced a BSOD. And I found out it had something to do with ATHR.SYS which is my wireless card kernel driver, i knew that because I played a little with WinDBG. But I need help in analyzing it thoroughly to show the root cause of all this since I don't have debugging skills. ...
BSOD Help and Support
BSOD - Please Analyze
My Windows 7 x64 crashes following a sleep session. I have uploaded the mini dump file so if anyone can help that would be amazing.
BSOD Help and Support
Please analyze this BSOD for me
my GX740 notebook crashed again, 2 times today... please tell me whats the cause. i attached 2 dump files. I had no crashes for 3 or 4 days. today it started to crash again. I cant tell i made driver or other big changes to my notebook. i dont think so...
BSOD Help and Support
BSOD, someone analyze DMP files please
I cannot get the damn windows debugger to properly use the symbols filepath and hence I cannot analyze my dmp files. Can someone please analyze them for me and get back to me on the findings.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:31.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App