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Windows 7: bsod 1st time

23 May 2010   #11


well just restarting my pc bsod appears again maybe it time to change ram

please check this if it is ram problem again so i can buy new ram thanks

My System SpecsSystem Spec
23 May 2010   #12

Windows 7 Professional x64

Well you can hope the the RAM errors were a coincidence.

Try removing any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs.

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Jonathan\Desktop\052410-24102-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02e5a000 PsLoadedModuleList = 0xfffff800`03097e50
Debug session time: Sun May 23 14:43:21.676 2010 (GMT-4)
System Uptime: 0 days 0:02:40.049
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff800c2de1900, 0, fffff9600005bcb6, 5}

Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!RFONTOBJ::bGetGlyphMetricsPlus+216 )

Followup: MachineOwner

0: kd> lmnsmn
start             end                 module name
fffff880`040d1000 fffff880`0410f000   1394ohci 1394ohci.sys
fffff880`01000000 fffff880`01057000   ACPI     ACPI.sys    
fffff880`02d39000 fffff880`02dc3000   afd      afd.sys     
fffff880`04541000 fffff880`04557000   AgileVpn AgileVpn.sys
fffff880`06d6b000 fffff880`06d73000   ALSysIO64 ALSysIO64.sys
fffff880`0106e000 fffff880`01079000   amdxata  amdxata.sys 
fffff880`04138000 fffff880`0417d000   ap2dcylk ap2dcylk.SYS
fffff880`011f7000 fffff880`01200000   atapi    atapi.sys   
fffff880`00ea6000 fffff880`00ed0000   ataport  ataport.SYS 
fffff880`05718000 fffff880`0573a000   AtiHdmi  AtiHdmi.sys 
fffff880`03fc2000 fffff880`03ff6000   atikmpag atikmpag.sys
fffff880`048f8000 fffff880`04f5c000   atipmdag atipmdag.sys
fffff880`02c8d000 fffff880`02c94000   Beep     Beep.SYS    
fffff880`03ea1000 fffff880`03eb2000   blbdrive blbdrive.sys
fffff880`0390b000 fffff880`03929000   bowser   bowser.sys  
fffff960`00620000 fffff960`00647000   cdd      cdd.dll     
fffff880`00c00000 fffff880`00c2a000   cdrom    cdrom.sys   
fffff880`04419000 fffff880`04531000   cfosspeed cfosspeed.sys
fffff880`00ce1000 fffff880`00da1000   CI       CI.dll      
fffff880`01200000 fffff880`01230000   CLASSPNP CLASSPNP.SYS
fffff880`00c83000 fffff880`00ce1000   CLFS     CLFS.SYS    
fffff880`014a5000 fffff880`01518000   cng      cng.sys     
fffff880`04531000 fffff880`04541000   CompositeBus CompositeBus.sys
fffff880`05cc4000 fffff880`05cd2000   crashdmp crashdmp.sys
fffff880`03e00000 fffff880`03e83000   csc      csc.sys     
fffff880`03e83000 fffff880`03ea1000   dfsc     dfsc.sys    
fffff880`03fb3000 fffff880`03fc2000   discache discache.sys
fffff880`01400000 fffff880`01416000   disk     disk.sys    
fffff880`05777000 fffff880`05799000   drmk     drmk.sys    
fffff880`05cde000 fffff880`05ce7000   dump_atapi dump_atapi.sys
fffff880`05cd2000 fffff880`05cde000   dump_dumpata dump_dumpata.sys
fffff880`05ce7000 fffff880`05cfa000   dump_dumpfve dump_dumpfve.sys
fffff880`05cb8000 fffff880`05cc4000   Dxapi    Dxapi.sys   
fffff880`04800000 fffff880`048f4000   dxgkrnl  dxgkrnl.sys 
fffff880`04f5c000 fffff880`04fa2000   dxgmms1  dxgmms1.sys 
fffff880`00fd4000 fffff880`00fe8000   fileinfo fileinfo.sys
fffff880`00da1000 fffff880`00ded000   fltmgr   fltmgr.sys  
fffff880`01529000 fffff880`01533000   Fs_Rec   Fs_Rec.sys  
fffff880`015b9000 fffff880`015f3000   fvevol   fvevol.sys  
fffff880`017a0000 fffff880`017ea000   fwpkclnt fwpkclnt.sys
fffff800`02e11000 fffff800`02e5a000   hal      hal.dll     
fffff880`04fa2000 fffff880`04fc6000   HDAudBus HDAudBus.sys
fffff880`04fc6000 fffff880`04fd7000   HECIx64  HECIx64.sys 
fffff880`05d27000 fffff880`05d40000   HIDCLASS HIDCLASS.SYS
fffff880`05d40000 fffff880`05d48080   HIDPARSE HIDPARSE.SYS
fffff880`05d19000 fffff880`05d27000   hidusb   hidusb.sys  
fffff880`03843000 fffff880`0390b000   HTTP     HTTP.sys    
fffff880`0161a000 fffff880`01623000   hwpolicy hwpolicy.sys
fffff880`03ed8000 fffff880`03eee000   intelppm intelppm.sys
fffff880`00e6c000 fffff880`00e8c000   jraid    jraid.sys   
fffff880`04400000 fffff880`0440f000   kbdclass kbdclass.sys
fffff880`05d49000 fffff880`05d57000   kbdhid   kbdhid.sys  
fffff800`00bac000 fffff800`00bb6000   kdcom    kdcom.dll   
fffff880`041a6000 fffff880`041e9000   ks       ks.sys      
fffff880`0148b000 fffff880`014a5000   ksecdd   ksecdd.sys  
fffff880`01775000 fffff880`017a0000   ksecpkg  ksecpkg.sys 
fffff880`05799000 fffff880`0579e200   ksthunk  ksthunk.sys 
fffff880`05db6000 fffff880`05dcb000   lltdio   lltdio.sys  
fffff880`05d72000 fffff880`05d95000   luafv    luafv.sys   
fffff880`00c2b000 fffff880`00c6f000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll
fffff880`05d64000 fffff880`05d72000   monitor  monitor.sys 
fffff880`04197000 fffff880`041a6000   mouclass mouclass.sys
fffff880`05d57000 fffff880`05d64000   mouhid   mouhid.sys  
fffff880`00e8c000 fffff880`00ea6000   mountmgr mountmgr.sys
fffff880`02c58000 fffff880`02c84000   MpFilter MpFilter.sys
fffff880`06d5b000 fffff880`06d6b000   MpNWMon  MpNWMon.sys 
fffff880`03929000 fffff880`03941000   mpsdrv   mpsdrv.sys  
fffff880`03941000 fffff880`0396e000   mrxsmb   mrxsmb.sys  
fffff880`0396e000 fffff880`039bc000   mrxsmb10 mrxsmb10.sys
fffff880`039bc000 fffff880`039df000   mrxsmb20 mrxsmb20.sys
fffff880`02cf2000 fffff880`02cfd000   Msfs     Msfs.SYS    
fffff880`01057000 fffff880`01061000   msisadrv msisadrv.sys
fffff880`0142d000 fffff880`0148b000   msrpc    msrpc.sys   
fffff880`03fa8000 fffff880`03fb3000   mssmbios mssmbios.sys
fffff880`01608000 fffff880`0161a000   mup      mup.sys     
fffff880`01623000 fffff880`01715000   ndis     ndis.sys    
fffff880`0457b000 fffff880`04587000   ndistapi ndistapi.sys
fffff880`04587000 fffff880`045b6000   ndiswan  ndiswan.sys 
fffff880`05703000 fffff880`05718000   NDProxy  NDProxy.SYS 
fffff880`02de9000 fffff880`02df8000   netbios  netbios.sys 
fffff880`02c00000 fffff880`02c45000   netbt    netbt.sys   
fffff880`01715000 fffff880`01775000   NETIO    NETIO.SYS   
fffff880`02cfd000 fffff880`02d0e000   Npfs     Npfs.SYS    
fffff880`03f9c000 fffff880`03fa8000   nsiproxy nsiproxy.sys
fffff800`02e5a000 fffff800`03436000   nt       ntkrnlmp.exe
fffff880`0124a000 fffff880`013ed000   Ntfs     Ntfs.sys    
fffff880`02c84000 fffff880`02c8d000   Null     Null.SYS    
fffff880`02dc3000 fffff880`02de9000   pacer    pacer.sys   
fffff880`0411b000 fffff880`04138000   parport  parport.sys 
fffff880`011db000 fffff880`011f0000   partmgr  partmgr.sys 
fffff880`00f8c000 fffff880`00fbf000   pci      pci.sys     
fffff880`011f0000 fffff880`011f7000   pciide   pciide.sys  
fffff880`00e5c000 fffff880`00e6c000   PCIIDEX  PCIIDEX.SYS 
fffff880`01518000 fffff880`01529000   pcw      pcw.sys     
fffff880`05600000 fffff880`056a6000   peauth   peauth.sys  
fffff880`0573a000 fffff880`05777000   portcls  portcls.sys 
fffff880`00c6f000 fffff880`00c83000   PSHED    PSHED.dll   
fffff880`04557000 fffff880`0457b000   rasl2tp  rasl2tp.sys 
fffff880`045b6000 fffff880`045d1000   raspppoe raspppoe.sys
fffff880`045d1000 fffff880`045f2000   raspptp  raspptp.sys 
fffff880`0417d000 fffff880`04197000   rassstp  rassstp.sys 
fffff880`03f4b000 fffff880`03f9c000   rdbss    rdbss.sys   
fffff880`045f2000 fffff880`045fd000   rdpbus   rdpbus.sys  
fffff880`02cd7000 fffff880`02ce0000   RDPCDD   RDPCDD.sys  
fffff880`02ce0000 fffff880`02ce9000   rdpencdd rdpencdd.sys
fffff880`02ce9000 fffff880`02cf2000   rdprefmp rdprefmp.sys
fffff880`0157f000 fffff880`015b9000   rdyboost rdyboost.sys
fffff880`05dcb000 fffff880`05de3000   rspndr   rspndr.sys  
fffff880`0409f000 fffff880`040d1000   Rt64win7 Rt64win7.sys
fffff880`05a88000 fffff880`05cb7800   RTKVHD64 RTKVHD64.sys
fffff880`011ac000 fffff880`011db000   SCSIPORT SCSIPORT.SYS
fffff880`039df000 fffff880`039ea000   secdrv   secdrv.SYS  
fffff880`0410f000 fffff880`0411b000   serenum  serenum.sys 
fffff880`03eff000 fffff880`03f1c000   serial   serial.sys  
fffff880`01600000 fffff880`01608000   spldr    spldr.sys   
fffff880`0107d000 fffff880`011a3000   sptd     sptd.sys    
fffff880`06cc3000 fffff880`06d5b000   srv      srv.sys     
fffff880`05a00000 fffff880`05a69000   srv2     srv2.sys    
fffff880`03800000 fffff880`0382d000   srvnet   srvnet.sys  
fffff880`0440f000 fffff880`04410480   swenum   swenum.sys  
fffff880`01802000 fffff880`019ff000   tcpip    tcpip.sys   
fffff880`0382d000 fffff880`0383f000   tcpipreg tcpipreg.sys
fffff880`02d2c000 fffff880`02d39000   TDI      TDI.SYS     
fffff880`02d0e000 fffff880`02d2c000   tdx      tdx.sys     
fffff880`03f37000 fffff880`03f4b000   termdd   termdd.sys  
fffff960`00440000 fffff960`0044a000   TSDDD    TSDDD.dll   
fffff880`03eb2000 fffff880`03ed8000   tunnel   tunnel.sys  
fffff880`05de3000 fffff880`05dea000   TurboB   TurboB.sys  
fffff880`041e9000 fffff880`041fb000   umbus    umbus.sys   
fffff880`05cfa000 fffff880`05d17000   usbccgp  usbccgp.sys 
fffff880`05d17000 fffff880`05d18f00   USBD     USBD.SYS    
fffff880`04fd7000 fffff880`04fe8000   usbehci  usbehci.sys 
fffff880`056a9000 fffff880`05703000   usbhub   usbhub.sys  
fffff880`04049000 fffff880`0409f000   USBPORT  USBPORT.SYS 
fffff880`01061000 fffff880`0106e000   vdrvroot vdrvroot.sys
fffff880`02c94000 fffff880`02ca2000   vga      vga.sys     
fffff880`02ca2000 fffff880`02cc7000   VIDEOPRT VIDEOPRT.SYS
fffff880`017ea000 fffff880`017fa000   vmstorfl vmstorfl.sys
fffff880`00fbf000 fffff880`00fd4000   volmgr   volmgr.sys  
fffff880`00e00000 fffff880`00e5c000   volmgrx  volmgrx.sys 
fffff880`01533000 fffff880`0157f000   volsnap  volsnap.sys 
fffff880`03f1c000 fffff880`03f37000   wanarp   wanarp.sys  
fffff880`02cc7000 fffff880`02cd7000   watchdog watchdog.sys
fffff880`00ed9000 fffff880`00f7d000   Wdf01000 Wdf01000.sys
fffff880`00f7d000 fffff880`00f8c000   WDFLDR   WDFLDR.SYS  
fffff880`02c45000 fffff880`02c4e000   wfplwf   wfplwf.sys  
fffff960`00000000 fffff960`0030f000   win32k   win32k.sys  
fffff880`011a3000 fffff880`011ac000   WMILIB   WMILIB.SYS  
fffff880`05d95000 fffff880`05db6000   WudfPf   WudfPf.sys  

Unloaded modules:
fffff880`06d73000 fffff880`06de4000   spsys.sys
fffff880`01416000 fffff880`01424000   crashdmp.sys
fffff880`015f3000 fffff880`015ff000   dump_ataport
fffff880`01424000 fffff880`0142d000   dump_atapi.s
fffff880`01230000 fffff880`01243000   dump_dumpfve
My System SpecsSystem Spec
24 May 2010   #13



i just changed my rams, no more bsods but my video card crash/shuts down on startup (a few minutes)

can help me guys waht causes that

core i5 750 processor
msi h55-gd65 motherboard
sapphire 4850x2 viceo card
xtreem ddr3 1333 2x2gb ram
silverstone 650w psu

is there lack of voltage on the cpu or other hardware that causes the veicdeo card to crash?

My System SpecsSystem Spec

24 May 2010   #14


there's a dump file

please check if it is ram problem again

My System SpecsSystem Spec
24 May 2010   #15

Windows 7 Professional x64

Could you describe this video card crash a bit more?

It could be a driver issue. I suggest updating it, or uninstalling and installing a fesh copy of your video card drivers.
My System SpecsSystem Spec
24 May 2010   #16

Windows 7 Professional x64

Quote   Quote: Originally Posted by gangbang View Post
there's a dump file

please check if it is ram problem again

Video card issue. See this article on your bugcheck:


BugCheck 116, {fffffa8004186010, fffff88003e53024, ffffffffc00000b5, a}
Probably caused by : atikmpag.sys ( atikmpag+6024 )
BugCheck 116, {fffffa8006538010, fffff88003e71024, 0, 2}
Probably caused by : atikmpag.sys ( atikmpag+6024 )
My System SpecsSystem Spec
24 May 2010   #17


ok thanks jonathan. is there no problems you saw at my dump file about my ram?

very much thanks
My System SpecsSystem Spec
24 May 2010   #18

Windows 7 Professional x64

Nothing about RAM. Both were bugcheck 116, which is a video card error.

Be sure to read this article on the error and what do do about it:
My System SpecsSystem Spec
24 May 2010   #19


ok thanks again ill check that

thanks again
My System SpecsSystem Spec
25 May 2010   #20


hello heres what i did, uninstall video driver, clean registry using cleanmypc, run furmark at least an hour stability test and nothing happened. maybe the driver issue cause my card crashed.

thanks jonathan
My System SpecsSystem Spec

 bsod 1st time

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