BSOD on Windows 7 64bit - kernel stack inpage error

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  1. Posts : 14
    Windows 7 Ultimate x64
       #1

    BSOD on Windows 7 64bit - kernel stack inpage error


    Hey guys, so basically i've had this come up about three times today, all while i was using my pc as normal.
    its almost brand new, only been used for the last week or two and virus scans show up no viruses.
    System restore failed and hardware memory checks said nothing was wrong, as did checkdisk.

    code after the error message read:

    0x00000077 (0x0000000000000001, 0x013350CCB98001AE, 0x0000000000000000, 0xFFFFFB8002A55FD0)

    Any help would be very much appreciated!
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome to SF!

    Usual causes: Memory, Corrupt paging file, File system errors, Disk errors, Bad cables, BIOS, Missing Service Pack, Bad motherboard, Virus infection (particulary in the MBR), Improperly seated cards
    BSOD Index

    That's the only thing we can tell from what you gave us. Could you please upload the dmp files? https://www.sevenforums.com/crash-loc...d-problem.html

    Thanks,
    ~JK
      My Computer


  3. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #3

    ok, sorry i was in a bit of a rush so didnt have time to go through and look for how to upload them

    they should be attached to this post
      My Computer


  4. Posts : 13,354
    Windows 7 Professional x64
       #4

    Try scanning with Malwarebyes, using a full scan.

    Try testing your hard drive with one of these tools: HD Diagnostic

    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.

    If you can find a BIOS update, install it.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_050410-24944-01.zip\050410-24944-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.20655.amd64fre.win7_ldr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02a1c000 PsLoadedModuleList = 0xfffff800`02c54e50
    Debug session time: Tue May  4 15:39:29.321 2010 (GMT-4)
    System Uptime: 0 days 0:49:07.475
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................................
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 77, {1, 13350ccb98001ae, 0, fffff88002a55fd0}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+439b1 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KERNEL_STACK_INPAGE_ERROR (77)
    The requested page of kernel data could not be read in.  Caused by
    bad block in paging file or disk controller error.
    In the case when the first arguments is 0 or 1, the stack signature
    in the kernel stack was not found.  Again, bad hardware.
    An I/O status of c000009c (STATUS_DEVICE_DATA_ERROR) or
    C000016AL (STATUS_DISK_OPERATION_FAILED)  normally indicates
    the data could not be read from the disk due to a bad
    block.  Upon reboot autocheck will run and attempt to map out the bad
    sector.  If the status is C0000185 (STATUS_IO_DEVICE_ERROR) and the paging
    file is on a SCSI disk device, then the cabling and termination should be
    checked.  See the knowledge base article on SCSI termination.
    Arguments:
    Arg1: 0000000000000001, (page was retrieved from disk)
    Arg2: 013350ccb98001ae, value found in stack where signature should be
    Arg3: 0000000000000000, 0
    Arg4: fffff88002a55fd0, address of signature on kernel stack
    
    Debugging Details:
    ------------------
    
    
    ERROR_CODE: (NTSTATUS) 0x1 - STATUS_WAIT_1
    
    BUGCHECK_STR:  0x77_1
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80002b0d293 to fffff80002a84900
    
    STACK_TEXT:  
    fffff880`03363b58 fffff800`02b0d293 : 00000000`00000077 00000000`00000001 013350cc`b98001ae 00000000`00000000 : nt!KeBugCheckEx
    fffff880`03363b60 fffff800`02a79440 : fffffa80`0482eb60 00000000`00000001 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x439b1
    fffff880`03363c70 fffff800`02a793db : 00000000`00000000 00000000`00000001 fffffa80`01846890 00000000`00000080 : nt!MmInPageKernelStack+0x40
    fffff880`03363cd0 fffff800`02a7907c : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`01846800 : nt!KiInSwapKernelStacks+0x1f
    fffff880`03363d00 fffff800`02d2ca26 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeSwapProcessOrStack+0x84
    fffff880`03363d40 fffff800`02a62866 : fffff800`02c01e80 fffffa80`0197ab60 fffff800`02c0fc40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`03363d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::FNODOBFM::`string'+439b1
    fffff800`02b0d293 cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+439b1
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cff0
    
    FAILURE_BUCKET_ID:  X64_0x77_1_nt!_??_::FNODOBFM::_string_+439b1
    
    BUCKET_ID:  X64_0x77_1_nt!_??_::FNODOBFM::_string_+439b1
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #5

    cheers, i'll give these a try and see how it goes

    any idea how i could prevent this happening in the future? (providing i fix it first)
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #6

    If Memtest turns up errors, replace the RAM.

    If the HD Diagnostic fails, replace your hard drive or cable.

    If Malwarebytes finds stuff, let it clean your computer.
      My Computer


  7. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #7

    ok, i was in the middle of running the malware scan and i got another bsod, however this one had no title (unlike the bsod mentioned at the start of my thread)

    anyway, here are the error codes and minidump

    0x0000001E (0xFFFFFFFFC0000005, 0xFFFFFB0002DC1800, 0x0000000000000000, 0x0000000000000008)
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #8

    You must have accidentally uploaded the same zip folder twice. The one you just uploaded is the same file as you posted earlier.
      My Computer


  9. Posts : 14
    Windows 7 Ultimate x64
    Thread Starter
       #9

    i uploaded the only file in the minidump folder, that was the only one there
      My Computer


  10. Posts : 13,354
    Windows 7 Professional x64
       #10

    Delete the file, and upload any new files that are generated.
      My Computer


 
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