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Windows 7: BSOD on Windows 7 64bit - kernel stack inpage error

04 May 2010   #1

Windows 7 Ultimate x64
BSOD on Windows 7 64bit - kernel stack inpage error

Hey guys, so basically i've had this come up about three times today, all while i was using my pc as normal.
its almost brand new, only been used for the last week or two and virus scans show up no viruses.
System restore failed and hardware memory checks said nothing was wrong, as did checkdisk.

code after the error message read:

0x00000077 (0x0000000000000001, 0x013350CCB98001AE, 0x0000000000000000, 0xFFFFFB8002A55FD0)

Any help would be very much appreciated!

My System SpecsSystem Spec
04 May 2010   #2

Windows 7 Professional x64

Welcome to SF!

Usual causes: Memory, Corrupt paging file, File system errors, Disk errors, Bad cables, BIOS, Missing Service Pack, Bad motherboard, Virus infection (particulary in the MBR), Improperly seated cards
BSOD Index

That's the only thing we can tell from what you gave us. Could you please upload the dmp files?

My System SpecsSystem Spec
04 May 2010   #3

Windows 7 Ultimate x64

ok, sorry i was in a bit of a rush so didnt have time to go through and look for how to upload them

they should be attached to this post
My System SpecsSystem Spec

04 May 2010   #4

Windows 7 Professional x64

Try scanning with Malwarebyes, using a full scan.

Try testing your hard drive with one of these tools: HD Diagnostic

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.

If you can find a BIOS update, install it.

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\\050410-24944-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.20655.amd64fre.win7_ldr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a1c000 PsLoadedModuleList = 0xfffff800`02c54e50
Debug session time: Tue May  4 15:39:29.321 2010 (GMT-4)
System Uptime: 0 days 0:49:07.475
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 77, {1, 13350ccb98001ae, 0, fffff88002a55fd0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+439b1 )

Followup: MachineOwner

1: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

The requested page of kernel data could not be read in.  Caused by
bad block in paging file or disk controller error.
In the case when the first arguments is 0 or 1, the stack signature
in the kernel stack was not found.  Again, bad hardware.
An I/O status of c000009c (STATUS_DEVICE_DATA_ERROR) or
C000016AL (STATUS_DISK_OPERATION_FAILED)  normally indicates
the data could not be read from the disk due to a bad
block.  Upon reboot autocheck will run and attempt to map out the bad
sector.  If the status is C0000185 (STATUS_IO_DEVICE_ERROR) and the paging
file is on a SCSI disk device, then the cabling and termination should be
checked.  See the knowledge base article on SCSI termination.
Arg1: 0000000000000001, (page was retrieved from disk)
Arg2: 013350ccb98001ae, value found in stack where signature should be
Arg3: 0000000000000000, 0
Arg4: fffff88002a55fd0, address of signature on kernel stack

Debugging Details:







LAST_CONTROL_TRANSFER:  from fffff80002b0d293 to fffff80002a84900

fffff880`03363b58 fffff800`02b0d293 : 00000000`00000077 00000000`00000001 013350cc`b98001ae 00000000`00000000 : nt!KeBugCheckEx
fffff880`03363b60 fffff800`02a79440 : fffffa80`0482eb60 00000000`00000001 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x439b1
fffff880`03363c70 fffff800`02a793db : 00000000`00000000 00000000`00000001 fffffa80`01846890 00000000`00000080 : nt!MmInPageKernelStack+0x40
fffff880`03363cd0 fffff800`02a7907c : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`01846800 : nt!KiInSwapKernelStacks+0x1f
fffff880`03363d00 fffff800`02d2ca26 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeSwapProcessOrStack+0x84
fffff880`03363d40 fffff800`02a62866 : fffff800`02c01e80 fffffa80`0197ab60 fffff800`02c0fc40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`03363d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


nt! ?? ::FNODOBFM::`string'+439b1
fffff800`02b0d293 cc              int     3


SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+439b1

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0x77_1_nt!_??_::FNODOBFM::_string_+439b1

BUCKET_ID:  X64_0x77_1_nt!_??_::FNODOBFM::_string_+439b1

Followup: MachineOwner
My System SpecsSystem Spec
04 May 2010   #5

Windows 7 Ultimate x64

cheers, i'll give these a try and see how it goes

any idea how i could prevent this happening in the future? (providing i fix it first)
My System SpecsSystem Spec
04 May 2010   #6

Windows 7 Professional x64

If Memtest turns up errors, replace the RAM.

If the HD Diagnostic fails, replace your hard drive or cable.

If Malwarebytes finds stuff, let it clean your computer.
My System SpecsSystem Spec
04 May 2010   #7

Windows 7 Ultimate x64

ok, i was in the middle of running the malware scan and i got another bsod, however this one had no title (unlike the bsod mentioned at the start of my thread)

anyway, here are the error codes and minidump

0x0000001E (0xFFFFFFFFC0000005, 0xFFFFFB0002DC1800, 0x0000000000000000, 0x0000000000000008)
My System SpecsSystem Spec
04 May 2010   #8

Windows 7 Professional x64

You must have accidentally uploaded the same zip folder twice. The one you just uploaded is the same file as you posted earlier.
My System SpecsSystem Spec
05 May 2010   #9

Windows 7 Ultimate x64

i uploaded the only file in the minidump folder, that was the only one there
My System SpecsSystem Spec
05 May 2010   #10

Windows 7 Professional x64

Delete the file, and upload any new files that are generated.
My System SpecsSystem Spec

 BSOD on Windows 7 64bit - kernel stack inpage error

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