Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer Mayhem

06 May 2010   #1
andafoo

Windows 7
 
 
Computer Mayhem

Current status of my laptop: Will not run windows and shows the following error

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1) Insert your windows installation disc and restart
2) Choose your language
3) Click repair your computer

File: \Boot\BCD
Status: 0xc000000f
Info: An error occurred while attempting to read the boot configuration

I have a AsusG71 notebook running Windows 7 Ultimate 64bit.


Some history:

This all started when I plugged in an HDMI cable into my computer to project my screen onto my TV. This was the first time I used my HDMI port so I wasn't expecting anything. When I plugged it in, the image appeared on my TV, but my computer started getting very slow and pretty much froze. I hard rebooted and after that Windows hung on the loading screen (where the logo appears). I was unable to boot to safe mode (at least within a minute or so). After a second reboot, my computer recommended me go to recovery tools, where I tried a repair, which didn't work. I then ran a Chkdsk /r, which took a good 30 hours. After the Chkdsk ran, I restarted the computer bringing me to my current predicament - Windows Boot Manager.


System Recovery:

Since it instructed me to boot from my DVD, I did so and tried the repair features.
After loading it immediately gives me several messages stating: ""The file or directory C:\Boot is corrupt and unreadable. Please run Chkdsk utility."

Startup Repair returns "Startup Repair cannot repair this computer automatically"

The detailed report gives me something like:
Problem Event Name: startupRepairOffline
Signature 01: 6.1.7600.16385
Signature 02: "
Signature 03: unknown
Signature 04: -1
Signature 05: External Media
Signature 06: 1
Signature 07: NoOsInstalled
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional Chkdsks do not work due to the volume being write protected.

Running Bootrec /fixmbr and /fixboot are successful, but /rebuildbcd returns that "The file or directory is corrupted and unreadable. It successfully scans the windows installation at C:\Windows thought.

Attempting a sfc /scannow returns that "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again". However, this is always the case, regardless if I actually am repairing anything or not.



Can any think of what is the problem. All I wanted to do was watch some TV and now I'm faced with growing computer problems - yuck @_@.


My System SpecsSystem Spec
.
06 May 2010   #2
andafoo

Windows 7
 
 

Here is some additional information. When running startup repair:

Session details:
System Disk = \Device\Harddisk0
Windows directory =
AutoChk Run = 0
Number of root causes = 1

Tests:
Check for updates, successful
System disk test, successful
Disk failure diagnosis, successful
Disk metadata test, successful
Target OS test, successful

Root cause found: No OS files on disk
Repair action: partition table repair
Result: Failed. Error code = 0x570
My System SpecsSystem Spec
06 May 2010   #3
Jonathan_King

Windows 7 Professional x64
 
 

I wonder if your video card is bad, from your description. Is your computer still under warranty?

I suggest a system restore to get to a point before the troubles.

You may also try a hard drive test. HD Diagnostic

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.
My System SpecsSystem Spec
.

06 May 2010   #4
andafoo

Windows 7
 
 

My computer under warranty for a few more weeks.

When I try a system restore it says:
To use system restore, you must specify which windows installation to restore."

From the startup repair:

"Root cause found: No OS files on disk
Repair action: partition table repair
Result: Failed. Error code = 0x570"

The error code shows a corrupted windows? I can't restore my system... I could try to do a fresh install on my system partition.

Also, how would a bad video card give me the current symptoms?
My System SpecsSystem Spec
06 May 2010   #5
Jonathan_King

Windows 7 Professional x64
 
 

Try a hard drive test: HD Diagnostic
My System SpecsSystem Spec
06 May 2010   #6
andafoo

Windows 7
 
 

I don't know if I can find out the make of my HD... don't really have screwdrivers with me x_X.
My System SpecsSystem Spec
06 May 2010   #7
Jonathan_King

Windows 7 Professional x64
 
 

You're going to have to, I'm afraid. If you can find the brand, you can download the appropriate tool from the list I posted.

You can also take the hard drive to another machine and run SeaTools on it.

Either way, it requires taking the drive out.
My System SpecsSystem Spec
06 May 2010   #8
andafoo

Windows 7
 
 

What leads you to question the hard drive?

Does a successful system disk test and disk failure test on startup repair give any indication of the state of the HD?

Is there any simple test to run in the command prompt or boot test to identify the problem? Also, from what I've provided, is it unclear to what is wrong?
My System SpecsSystem Spec
06 May 2010   #9
iseeuu

 
 

Quote   Quote: Originally Posted by andafoo View Post
I don't know if I can find out the make of my HD... don't really have screwdrivers with me x_X.
If you can reboot and enter the BIOS menu, the Bios can tell you what hard drive you have unless the hard drive has been trashed and can no longer communicate. Either way, you learn valuable info ...

Cheers!
Robert
My System SpecsSystem Spec
Reply

 Computer Mayhem




Thread Tools




Similar help and support threads
Thread Forum
mad mouse mayhem
Hi all, back again to the gurus!! I have an annoying problem with an Asus G74 using wireless Micro$oft 3500 mouse. When I open a web page and use the arrows to navigate, menus open up wherever the cursor happens to be. This is with no input from me, just up or down arrows. Also at times if I...
General Discussion
BSODs and general mayhem
I've had this computer for years and replaced and upgraded nearly every part in that time and it's always been plagued with issues, and I've been trying my damnedest to fix them all, sometimes it works, but this latest one has been there for about a year and I'm sick of it so I come to you. ...
BSOD Help and Support
Major font mayhem
Hi, My fonts folder has gone corrupt. It all started with me trying out a 3rd party font manager that made operation on the font folder and then when I uninstalled that font manager it could not correctly reinstall the system fonts. Or rather, it reinstalled them, but they stayed on other...
General Discussion
Product Key mayhem
I am in a little predicament. I tried using my computer this morning and it said my copy of windows 7 ultimate is NOT genuine. Maybe it isn't I purchased Windows 7 ultimate when it came out and installed in on my home computer and it works great, BUT on my business computer i installed it...
Windows Updates & Activation
USB Connection Mayhem
It happened on my old PC, and even on this new Dell i bought a few months ago. If i plug any type of USB device (memory stick, iPhone etc) and then disconnect it after i finished using it 80% of USB devices freeze. My Netgear wireless adapter disconnects, the network/sharing centre just...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:22.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App