Hello Guys...
I need some help fast...I'm getting married Saturday and leaving Sunday for my honeymoon...and my HTPC has decided to cause me to rip my hair out and I can't figure out why.
When watching recorded TV shows in Media Center, Win 7 Home Premium crashes. While I was trying to back up my shows, WHILE IN SAFE MODE, Win 7 Crashed!!!
Please see the Debug files attached...help me PLEASE!!!
I've checked & made sure ALL drivers are up to date. Prior to 5/4...I had no problems with my Win 7 Media Center.
Thank you to everyone that can & will help out...you'll be a life saver!!!
Most if not all of these are caused by memory corruption (see below). I would download memtestx86 and run it for 5 passes to test yours.
Let us know if you need help
Ken
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Crashes\050410-33306-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`01c68000 PsLoadedModuleList = 0xfffff800`01ea5e50
Debug session time: Tue May 4 23:33:03.310 2010 (GMT-4)
System Uptime: 0 days 0:07:08.137
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff80002060e03, 1, 10}
Probably caused by : memory_corruption
Followup: memory_corruption
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002060e03, The address that the exception occurred at
Arg3: 0000000000000001, Parameter 0 of the exception
Arg4: 0000000000000010, Parameter 1 of the exception
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!PfpRpRehashIfNeeded+3
fffff800`02060e03 40895b10 mov dword ptr [rbx+10h],ebx
EXCEPTION_PARAMETER1: 0000000000000001
EXCEPTION_PARAMETER2: 0000000000000010
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80001f100e0
0000000000000010
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0x1E
PROCESS_NAME: svchost.exe
CURRENT_IRQL: 0
EXCEPTION_RECORD: fffff88007fb2658 -- (.exr 0xfffff88007fb2658)
ExceptionAddress: fffff80002060e03 (nt!PfpRpRehashIfNeeded+0x0000000000000003)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 0000000000000010
Attempt to write to address 0000000000000010
TRAP_FRAME: fffff88007fb2700 -- (.trap 0xfffff88007fb2700)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffff80001e79c00
rdx=fffff88007fb28c8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002060e03 rsp=fffff88007fb2898 rbp=6267730b4cb4314a
r8=0000000000000000 r9=fffff8a008a87140 r10=ffffffffffffffff
r11=fffff88007fb2898 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!PfpRpRehashIfNeeded+0x3:
fffff800`02060e03 40895b10 mov dword ptr [rbx+10h],ebx ds:4001:00000000`00000010=????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80001d12929 to fffff80001cd8600
STACK_TEXT:
fffff880`07fb1e88 fffff800`01d12929 : 00000000`0000001e ffffffff`c0000005 fffff800`02060e03 00000000`00000001 : nt!KeBugCheckEx
fffff880`07fb1e90 fffff800`01cd7c42 : fffff880`07fb2658 00000000`00000000 fffff880`07fb2700 fffff800`01e79c00 : nt!KiDispatchException+0x1b9
fffff880`07fb2520 fffff800`01cd67ba : 00000000`00000001 00000000`00000000 fffff8a0`00001a00 00000000`000008c8 : nt!KiExceptionDispatch+0xc2
fffff880`07fb2700 fffff800`02060e03 : fffff800`0212517a fffff8a0`0bfa4000 00000000`00000000 fffffa80`06bea800 : nt!KiPageFault+0x23a
fffff880`07fb2898 fffff800`0212517a : fffff8a0`0bfa4000 00000000`00000000 fffffa80`06bea800 00000000`000007ff : nt!PfpRpRehashIfNeeded+0x3
fffff880`07fb28a0 fffff800`01df94f1 : fffffa80`06be0045 00000000`00000000 fffffa80`00000001 fffff8a0`08a87140 : nt!PfpRpFileKeyUpdate+0x39a
fffff880`07fb2930 fffff880`0114355d : 00000000`00000000 00000000`00000000 fffff880`07fb2ac8 fffffa80`06bea910 : nt!PfFileInfoNotify+0x5a1
fffff880`07fb29c0 fffff880`01143ba8 : fffffa80`05d50010 fffff8a0`08bfe510 fffff880`07fb2ba0 fffff880`07fb2ba0 : fileinfo!FIStreamLog+0x89
fffff880`07fb2a90 fffff880`011433c8 : fffff8a0`08bfe510 00000000`00000000 fffff880`07fb2ba0 fffff880`07fb2ba0 : fileinfo!FIStreamSetFileInfo+0x14c
fffff880`07fb2b00 fffff880`01141bdb : 00000000`00000000 fffff880`00000001 00000000`00000000 00000000`0000431e : fileinfo!FIStreamGetInfo+0x17c
fffff880`07fb2b80 fffff880`010f2242 : 00000000`00000000 fffff8a0`08bfe510 fffffa80`067ac3b0 00000000`00000000 : fileinfo!FIPostCreateCallback+0x1c7
fffff880`07fb2c10 fffff880`010f138b : fffffa80`04707030 fffffa80`068abd70 fffffa80`051076b0 fffffa80`051078d0 : fltmgr!FltpPerformPostCallbacks+0x392
fffff880`07fb2ce0 fffff880`011102b9 : fffffa80`067ac010 fffffa80`05d50010 fffffa80`067ac000 fffffa80`05d3da30 : fltmgr!FltpLegacyProcessingAfterPreCallbacksCompleted+0x39b
fffff880`07fb2d70 fffff800`01fdc777 : 00000000`00000060 fffff800`02000370 fffffa80`055e0708 fffff8a0`05120120 : fltmgr!FltpCreate+0x2a9
fffff880`07fb2e20 fffff800`01fd280f : fffffa80`05d3da30 00000000`00000000 fffffa80`06811560 fffff8a0`07a5fa00 : nt!IopParseDevice+0x5a7
fffff880`07fb2fb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObpLookupObjectName+0x32f
STACK_COMMAND: kb
CHKIMG_EXTENSION: !chkimg -lo 50 -db !nt
229 errors : !nt (fffff8000206000b-fffff80002060fbb)
fffff80002060000 3d 0b 02 00 00 75 e7 48 8b 77 30 *42 03 8b 77 34 =....u.H.w0B..w4
fffff80002060010 4c 8d 4c *04 20 41 b8 05 00 00 00 *12 01 49 8b cc L.L. A.......I..
fffff80002060020 e8 8b 72 *44 ff 48 3b c3 74 34 8b *44 24 20 3b eb ..rD.H;.t4.D$ ;.
fffff80002060030 74 2c 49 *02 fc 48 2b fe 8b 50 04 *02 08 4c 8d 40 t,I..H+..P...L.@
...
fffff80002060080 8b 5c 24 40 48 83 c4 30 41 5c c3 *10 90 90 90 90 .\$@H..0A\......
fffff80002060090 90 90 90 *10 90 90 90 90 90 90 90 *10 90 90 90 90 ................
fffff800020600a0 48 83 ec *10 4c 8b c2 45 33 c9 33 *52 c7 44 24 28 H...L..E3.3R.D$(
fffff800020600b0 7b 00 00 *40 c7 44 24 20 18 00 00 *40 e8 ff fe ff {..@.D$ ...@....
...
fffff80002060100 41 b8 90 *00 00 00 e8 85 a6 c7 ff *12 d2 48 8b cb A............H..
fffff80002060110 c7 83 cc *00 00 00 01 00 00 00 e8 *00 f4 ff ff 8b ................
fffff80002060120 f0 3b c5 *06 84 1a 01 00 00 8b d0 *40 8b cb e8 3d .;.........@...=
fffff80002060130 93 ff ff *10 02 78 00 00 66 3b c1 *06 85 02 01 00 .....x..f;......
...
fffff80002060180 cb e8 4a *52 ff ff 8b 4b 2c 41 b8 *02 38 00 00 48 ..JR...K,A..8..H
fffff80002060190 8d 14 89 *40 8b cb 66 89 44 d3 34 *02 d7 e8 ae fa ...@..f.D.4.....
fffff800020601a0 ff ff 3b *44 0f 84 99 00 00 00 45 *12 c0 8b d0 48 ..;D......E....H
fffff800020601b0 8b cb e8 *10 f3 ff ff 8b 4b 2c 41 *10 16 40 00 00 ........K,A..@..
...
fffff80002060200 00 00 8b *56 48 8b cb e8 44 fa ff *56 3b c5 74 27 ...VH...D..V;.t'
fffff80002060210 8b 4b 2c 44 8b c7 48 8d 14 89 48 *02 cb 89 44 d3 .K,D..H...H...D.
fffff80002060220 30 ff 43 *04 8b d6 e8 95 f9 ff ff *02 f8 3b c5 0f 0.C..........;..
fffff80002060230 85 22 ff *56 ff eb 0c 8b 43 2c 48 *04 0c 80 66 89 .".V....C,H...f.
...
fffff80002060280 b7 e8 44 *06 b7 e2 48 8b d9 41 8b *54 44 39 a9 cc ..D...H..A.TD9..
fffff80002060290 01 00 00 *54 05 e8 36 fe ff ff 41 *02 cd 4d 8b cd ...T..6...A..M..
fffff800020602a0 48 8d 43 *14 66 44 39 28 74 3b 66 44 39 20 75 06 H.C.fD9(t;fD9 u.
fffff800020602b0 66 39 68 02 74 11 49 ff c1 ff c1 *40 83 c0 28 49 f9h.t.I....@..(I
...
fffff80002060300 90 90 90 *10 90 90 90 90 90 90 90 *10 90 90 90 90 ................
fffff80002060310 48 89 5c *04 08 48 89 74 24 10 57 *40 83 ec 20 33 H.\..H.t$.W@.. 3
fffff80002060320 db 8b f2 *40 8b f9 48 3b cb 75 04 *12 c0 eb 4b e8 ...@..H;.u....K.
fffff80002060330 3c 91 ff *56 b9 00 f0 00 00 66 23 *40 b9 00 80 00 <..V.....f#@....
...
fffff80002060380 8b 74 24 *10 48 83 c4 20 5f c3 90 *10 90 90 90 90 .t$.H.. _.......
fffff80002060390 48 8b c4 *40 89 58 08 48 89 70 10 *40 89 78 18 4c H..@.X.H.p.@.x.L
fffff800020603a0 89 60 20 *40 55 41 56 41 57 48 83 *44 30 33 db 33 .` @UAVAWH.D03.3
fffff800020603b0 ff 33 f6 *44 8b e1 4d 8b e8 4c 8b *52 4c 8b f9 89 .3.D..M..L.RL...
...
fffff80002060400 fa ff ff *04 ff 75 04 85 c0 74 05 *16 01 00 00 00 .....u...t......
fffff80002060410 ff c3 ff *46 89 5c 24 20 3b 74 24 *50 72 aa 48 8b ...F.\$ ;t$Pr.H.
fffff80002060420 5c 24 50 *40 8b 74 24 58 4c 8b 64 *04 68 8b c7 48 \$P@.t$XL.d.h..H
fffff80002060430 8b 7c 24 *40 48 83 c4 30 41 5f 41 *56 41 5d c3 90 .|$@H..0A_AVA]..
...
fffff80002060480 01 00 00 *40 b6 c0 41 0f b6 cd 41 *12 cf 0f 84 a7 ...@..A...A.....
fffff80002060490 07 00 00 *00 e9 fb 00 00 00 0f 84 *10 07 00 00 83 ................
fffff800020604a0 e9 01 0f *04 b0 05 00 00 83 e9 01 *06 84 6d 07 00 .............m..
fffff800020604b0 00 83 e9 *00 0f 84 3b 01 00 00 83 *50 01 8b cb 0f ......;....P....
...
fffff80002060500 83 e9 7f *06 84 59 05 00 00 83 e9 40 0f 84 0c 07 .....Y.....@....
fffff80002060510 00 00 83 *40 01 0f 85 1e 05 00 00 *40 8b cf e8 fd ...@.......@....
fffff80002060520 15 d1 ff 44 8b c3 48 8b ce 8b d0 *40 30 51 fe ff ...D..H....@0Q..
fffff80002060530 44 8b f0 *40 3b c7 0f 84 60 03 00 00 48 8b cf e8 D..@;...`...H...
...
fffff80002060580 d0 ff 41 *12 c7 0f 85 ff 05 00 00 *02 cb e8 be 4a ..A............J
fffff80002060590 d0 ff 41 *12 c7 0f 85 c2 05 00 00 *00 fb 5a 11 00 ..A..........Z..
fffff800020605a0 00 7c 08 *00 fb 5e 11 00 00 7e ba *00 fb a3 11 00 .|...^...~......
fffff800020605b0 00 7c 08 *00 fb a7 11 00 00 7e aa *00 fb fa 11 00 .|.......~......
...
fffff80002060600 0f 85 52 04 00 00 48 8b 47 10 0f *16 08 48 83 c0 ..R...H.G....H..
fffff80002060610 02 48 89 *46 10 b8 00 dc 00 00 66 *12 c8 0f 82 35 .H.F......f....5
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view entire output.
MODULE_NAME: memory_corruption
IMAGE_NAME: memory_corruption
FOLLOWUP_NAME: memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MEMORY_CORRUPTOR: STRIDE
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE
BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE
Followup: memory_corruption
---------