BSOD Help Required!

Page 2 of 2 FirstFirst 12

  1. Posts : 13,354
    Windows 7 Professional x64
       #11

    Uninstall McAfee and run this removal tool: http://download.mcafee.com/products/...tches/MCPR.exe

    Then install Microsoft Security Essentials.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_Minidump (2).zip\Minidump\051210-19203-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`03400000 PsLoadedModuleList = 0xfffff800`0363de50
    Debug session time: Wed May 12 15:34:36.987 2010 (GMT-4)
    System Uptime: 0 days 0:03:33.940
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 135, {ffffffffc0000005, fffff88007da2d80, fffff8800113b300, fffff8a000207ab0}
    
    Unable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mfehidk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
    Probably caused by : mfehidk.sys ( mfehidk+4d2c9 )
    
    Followup: MachineOwner
    ---------
      My Computer


  2. Posts : 19
    Windows 7
    Thread Starter
       #12

    Thanks! I don't want to sound smug, but I never did trust my dad's faith in McAfee! I'll keep you updated on progress.
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #13

    Talexe said:
    Thanks! I don't want to sound smug, but I never did trust my dad's faith in McAfee! I'll keep you updated on progress.
    IMO, McAfee is bloated junkware. 100% guaranteed to slow down your system, and will cause loads of problems or your money back!
      My Computer


  4. Posts : 19
    Windows 7
    Thread Starter
       #14

    How sure are you that the problem will be solved now?

    In the glorious event that it is, what happens from here? Is there likely to be any lasting damage to my system from all these 'critical errors'? Are there any measures I can take to make sure this doesn't happen again?
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #15

    No, BSODs are stop errors designed to shut down the computer before hardware damage occurs.

    I have a good guess removing McAfee will do it, but nothing is ever certain.
      My Computer


  6. Posts : 19
    Windows 7
    Thread Starter
       #16

    Thanks once again! I currently have SpyBot - Search and Destroy enabled. Will this conflict with Microsoft Security Essentials?
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #17

    It shouldn't, but I'll keep that in mind if you have any more problems.
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:39.
Find Us