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Blue screen (scrambled) - analyze
The oddest thing is that the blue screen is a scramble of colors; nothing is readable. I only know it's a blue screen from the details that follow when I reboot. Sample:Problem signature:I ran SF disgnostics. The zip file is attached.
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF80003299E60
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
These crashes don't seem to be related to any particular application. Several have happened while I was away from the computer.
I'm in touch with Dell tech support but am still at the bottom of their food chain, so not much help thus far. Also ran Windows disk check and Windows memory test (2 passes). No problems found. Would appreciate any suggestions.
Thank you.