Blue Screen of Death with additional UI problems.

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  1. Posts : 43
    Windows 7 64 bit
    Thread Starter
       #11

    I've been doing what you said so far. As of now, I haven't had the BSOD

    As for the RAM. I bought the ram all together as one type. Three 2 gig Sticks all placed in a row on the board. Hopefully, its not the RAM.

    Thank you again for the help you provided. I didn't really expect to get this much help on any forum. As stated before, much appreciated.
      My Computer


  2. Posts : 43
    Windows 7 64 bit
    Thread Starter
       #12

    As soon as I posted that, I crashed with BSOD once again. I don't expect you to continue to help me with every single step but here is my recent crash dump files (2 so far) for anybody who may help me. Thanks again.
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #13

    Try a memory test. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.

    BSOD BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Wed May 12 11:58:23.967 2010 (GMT-4)
    System Uptime: 0 days 0:31:45.777
    BugCheck 4E, {99, 771d1, 3, 10a0a7}
    Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
    BUGCHECK_STR:  0x4E_99
    PROCESS_NAME:  Wow.exe
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Wed May 12 12:18:21.794 2010 (GMT-4)
    System Uptime: 0 days 0:19:22.604
    BugCheck 24, {1904fb, fffff880096fc718, fffff880096fbf80, fffff880012c615b}
    Probably caused by : Ntfs.sys ( Ntfs!NtfsFindPrefixHashEntry+736 )
    PROCESS_NAME:  MsMpEng.exe
    BUGCHECK_STR:  0x24
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
      
      
     
    
    Also, delete the dmps in your minidump folder, and turn on Verifier again. Please upload any new dmps.
      My Computer


  4. Posts : 43
    Windows 7 64 bit
    Thread Starter
       #14

    After running Memtest86 with 5 Passes, with no errors reported, and running driver verifier, BSOD happened with a certain driver. This is the most recent minidump from the driver verifier. So it must be a driver issue, not a memory.

    Thanks for all the help so far. It is appreciated.

      My Computer


  5. Posts : 43
    Windows 7 64 bit
    Thread Starter
       #15

    I'll post anymore dumps I get when and if I crash again. If anybody can help pinpoint which driver it is, I think thats the real culprit here.
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #16

    Go here and search for your motherboard model: ASUSTeK Computer Inc.-Support-

    Select your OS, and download the ASUS AI Suite, found in the utilities section.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_Recent Crash After Driver Verifier.zip\Recent Crash After Driver Verifier\051210-20280-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02a12000 PsLoadedModuleList = 0xfffff800`02c4fe50
    Debug session time: Wed May 12 23:06:47.963 2010 (GMT-4)
    System Uptime: 0 days 0:00:32.789
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ......................
    Loading User Symbols
    Loading unloaded module list
    ....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C4, {f6, e0, fffffa80085eab30, fffff8800482a257}
    
    Unable to load image ASACPI.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ASACPI.sys
    *** ERROR: Module load completed but symbols could not be loaded for ASACPI.sys
    Probably caused by : ASACPI.sys ( ASACPI+1257 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    A device driver attempting to corrupt the system has been caught.  This is
    because the driver was specified in the registry as being suspect (by the
    administrator) and the kernel has enabled substantial checking of this driver.
    If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
    be among the most commonly seen crashes.
    Arguments:
    Arg1: 00000000000000f6, Referencing user handle as KernelMode.
    Arg2: 00000000000000e0, Handle value being referenced.
    Arg3: fffffa80085eab30, Address of the current process.
    Arg4: fffff8800482a257, Address inside the driver that is performing the incorrect reference.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0xc4_f6
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  FourEngine.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80002f0c3dc to fffff80002a82600
    
    STACK_TEXT:  
    fffff880`077c4648 fffff800`02f0c3dc : 00000000`000000c4 00000000`000000f6 00000000`000000e0 fffffa80`085eab30 : nt!KeBugCheckEx
    fffff880`077c4650 fffff800`02f21ae4 : 00000000`000000e0 fffffa80`085eab30 00000000`00000002 00000000`00000000 : nt!VerifierBugCheckIfAppropriate+0x3c
    fffff880`077c4690 fffff800`02cde580 : 00000000`00000000 fffff880`077c48c0 00000000`00000000 fffffa80`07421100 : nt!VfCheckUserHandle+0x1b4
    fffff880`077c4770 fffff800`02d5a425 : 00000000`00000000 00000000`000f0001 00000000`00000000 fffff800`02d5a400 : nt! ?? ::NNGAKEGL::`string'+0x20e1e
    fffff880`077c4840 fffff800`02f21878 : 00000000`00060001 fffff800`02c0f440 00000000`00000000 00000000`00000110 : nt!ObReferenceObjectByHandle+0x25
    fffff880`077c4890 fffff880`0482a257 : fffffa80`08436a60 00000000`00000002 fffffa80`074211b0 fffff800`02bfce80 : nt!VerifierObReferenceObjectByHandle+0x48
    fffff880`077c48e0 fffffa80`08436a60 : 00000000`00000002 fffffa80`074211b0 fffff800`02bfce80 fffffa80`074211d8 : ASACPI+0x1257
    fffff880`077c48e8 00000000`00000002 : fffffa80`074211b0 fffff800`02bfce80 fffffa80`074211d8 00000000`00000000 : 0xfffffa80`08436a60
    fffff880`077c48f0 fffffa80`074211b0 : fffff800`02bfce80 fffffa80`074211d8 00000000`00000000 00000000`00000001 : 0x2
    fffff880`077c48f8 fffff800`02bfce80 : fffffa80`074211d8 00000000`00000000 00000000`00000001 00000000`00000000 : 0xfffffa80`074211b0
    fffff880`077c4900 fffffa80`074211d8 : 00000000`00000000 00000000`00000001 00000000`00000000 fffffa80`08436a60 : nt!KiInitialPCR+0x180
    fffff880`077c4908 00000000`00000000 : 00000000`00000001 00000000`00000000 fffffa80`08436a60 fffffa80`07421060 : 0xfffffa80`074211d8
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    ASACPI+1257
    fffff880`0482a257 83462001        add     dword ptr [rsi+20h],1
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  ASACPI+1257
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: ASACPI
    
    IMAGE_NAME:  ASACPI.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a0b72fd
    
    FAILURE_BUCKET_ID:  X64_0xc4_f6_ASACPI+1257
    
    BUCKET_ID:  X64_0xc4_f6_ASACPI+1257
    
    Followup: MachineOwner
    ---------
      My Computer


  7. Posts : 43
    Windows 7 64 bit
    Thread Starter
       #17

    So after I downloaded the Asus AI Suite, my PC BSOD before I could even install it. Now, When I turn on my PC to re-boot, I get "Reboot and Select proper Boot Device or Insert Boot Media in selected Boot device and press a key"

    This seriously raised an alarm because when it BSOD'd, it sated "Memory_Management" . Though I checked my BIOS settings, and I have my hard drive as my boot device, I repeatability get this message. Just a day before, I ran a full hard drive error scan and nothing came up.

    I could really use some help with this issue seeing how I can't even use my PC anymore. (posting from my laptop)

    Once again to all of you that have helped me, I am sincerely greatfull for your assistance to this point and if anyone can help me resolve this issue, I'll do my best to get out of your guy's hair
      My Computer


  8. Posts : 13,354
    Windows 7 Professional x64
       #18

    Test your hard drive with one of these utilities: HD Diagnostic
      My Computer


  9. Posts : 43
    Windows 7 64 bit
    Thread Starter
       #19

    Well Im running memtest86 (previously ran this test before) right now since I dont have anymore blank CD's. Ill post results as soon as I get them.
      My Computer


  10. Posts : 43
    Windows 7 64 bit
    Thread Starter
       #20

    No errors were found during the memory test. I put in the Windows 7 OS disc and tried doing a repair. I saw an error saying its a corrupt partition. Im currently trying to recover/fix this but any guidance would be a great help.
    Last edited by Bonto; 13 May 2010 at 23:46.
      My Computer


 
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