Explorer stops and restarts


  1. Posts : 6
    windows 7 ultimate
       #1

    Explorer stops and restarts


    I posted this problem last week and got couple replies but unfortunately didn't work. Here is my problem again:
    I have fresh installed windows 7 ultimate. When I try to download a pdf file from internet or save a picture from email or facebook to my computer, as soon I hit save a message of "explorer stoped working" appears, and then another mesage says it restarts explorer.
    I appreciate your help,
    thanks,
    Bob
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    bahmanbahrami said:
    I posted this problem last week and got couple replies but unfortunately didn't work. Here is my problem again:
    I have fresh installed windows 7 ultimate. When I try to download a pdf file from internet or save a picture from email or facebook to my computer, as soon I hit save a message of "explorer stoped working" appears, and then another mesage says it restarts explorer.
    I appreciate your help,
    thanks,
    Bob
    Go to event viewer by typing eventvwr in search. go to the windows log>application tab.

    You need to look for critical errors (they have red in the left column) that say app hang, app crash, eplorer stopped working, etc.

    When you find them note the event ID and source code and relay them to us

    Let us know if you need help

    ken
      My Computer


  3. Posts : 6
    windows 7 ultimate
    Thread Starter
       #3

    explorer stops


    Here is info you asked:
    Source: Application Error
    Event ID: 1000
    Thanks for helping me
    Bob
      My Computer


  4. Posts : 11
    Windows 7 home
       #4

    Explorer stops and restarts at startup


    I encounter this error every time I start the computer. It is a secondhand computer I bought with Windows 7 installed. The error only started appearing in the last 2 days. I've had the machine myself for 1 month.
    Windows explorer crashes and restarts once. I check the event log and it led me to this report:

    Version=1
    EventType=BEX
    EventTime=129438674651142578
    ReportType=2
    Consent=1
    UploadTime=129438674735673828
    ReportIdentifier=2a591219-47bd-11e0-9ff8-0013a90ee089
    IntegratorReportIdentifier=2a591218-47bd-11e0-9ff8-0013a90ee089
    Response.BucketId=1770846239
    Response.BucketTable=5
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=Explorer.EXE
    Sig[1].Name=Application Version
    Sig[1].Value=6.1.7601.17514
    Sig[2].Name=Application Timestamp
    Sig[2].Value=4ce796f3
    Sig[3].Name=Fault Module Name
    Sig[3].Value=StackHash_0a9e
    Sig[4].Name=Fault Module Version
    Sig[4].Value=0.0.0.0
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=00000000
    Sig[6].Name=Exception Offset
    Sig[6].Value=655b6c6a
    Sig[7].Name=Exception Code
    Sig[7].Value=c0000005
    Sig[8].Name=Exception Data
    Sig[8].Value=00000008
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=6.1.7601.2.1.0.256.1
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=6153
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=0a9e
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=0a9e
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
    UI[2]=C:\Windows\Explorer.EXE
    UI[3]=Windows Explorer has stopped working
    UI[4]=Windows can check online for a solution to the problem and try to restart the program.
    UI[5]=Check online for a solution and restart the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\Windows\Explorer.EXE
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\kernel32.dll
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[5]=C:\Windows\system32\msvcrt.dll
    LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[8]=C:\Windows\system32\GDI32.dll
    LoadedModule[9]=C:\Windows\system32\USER32.dll
    LoadedModule[10]=C:\Windows\system32\LPK.dll
    LoadedModule[11]=C:\Windows\system32\USP10.dll
    LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[13]=C:\Windows\system32\SHELL32.dll
    LoadedModule[14]=C:\Windows\system32\ole32.dll
    LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
    LoadedModule[17]=C:\Windows\system32\DUser.dll
    LoadedModule[18]=C:\Windows\system32\DUI70.dll
    LoadedModule[19]=C:\Windows\system32\IMM32.dll
    LoadedModule[20]=C:\Windows\system32\MSCTF.dll
    LoadedModule[21]=C:\Windows\system32\UxTheme.dll
    LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
    LoadedModule[26]=C:\Windows\system32\dwmapi.dll
    LoadedModule[27]=C:\Windows\system32\slc.dll
    LoadedModule[28]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c 80\gdiplus.dll
    LoadedModule[29]=C:\Windows\system32\Secur32.dll
    LoadedModule[30]=C:\Windows\system32\SSPICLI.DLL
    LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[32]=C:\Windows\system32\guard32.dll
    LoadedModule[33]=C:\Windows\system32\VERSION.dll
    LoadedModule[34]=C:\Windows\system32\fltlib.dll
    LoadedModule[35]=C:\Windows\system32\WINSTA.dll
    LoadedModule[36]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[37]=C:\Windows\system32\CLBCatQ.DLL
    LoadedModule[38]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
    LoadedModule[39]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule[40]=C:\Windows\system32\profapi.dll
    LoadedModule[41]=C:\Windows\system32\apphelp.dll
    LoadedModule[42]=C:\Windows\system32\EhStorShell.dll
    LoadedModule[43]=C:\PROGRA~1\MSOFFI~1\Office14\GROOVEEX.DLL
    LoadedModule[44]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVC R90.dll
    LoadedModule[45]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVC P90.dll
    LoadedModule[46]=C:\Windows\WinSxS\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_51ca66a2bbe76806\ATL9 0.DLL
    LoadedModule[47]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
    LoadedModule[48]=C:\PROGRA~1\MSOFFI~1\Office14\1033\GrooveIntlResource.dll
    LoadedModule[49]=C:\Windows\System32\cscui.dll
    LoadedModule[50]=C:\Windows\System32\CSCDLL.dll
    LoadedModule[51]=C:\Windows\system32\CSCAPI.dll
    LoadedModule[52]=C:\Windows\system32\ntshrui.dll
    LoadedModule[53]=C:\Windows\system32\srvcli.dll
    LoadedModule[54]=C:\Windows\system32\IconCodecService.dll
    LoadedModule[55]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[56]=C:\Windows\system32\rsaenh.dll
    LoadedModule[57]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[58]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[59]=C:\Windows\system32\SndVolSSO.DLL
    LoadedModule[60]=C:\Windows\system32\HID.DLL
    LoadedModule[61]=C:\Windows\System32\MMDevApi.dll
    LoadedModule[62]=C:\Windows\system32\timedate.cpl
    LoadedModule[63]=C:\Windows\system32\ATL.DLL
    LoadedModule[64]=C:\Windows\system32\actxprxy.dll
    LoadedModule[65]=C:\Windows\system32\ntmarta.dll
    LoadedModule[66]=C:\Windows\system32\WLDAP32.dll
    LoadedModule[67]=C:\Windows\System32\shdocvw.dll
    LoadedModule[68]=C:\Windows\system32\LINKINFO.dll
    LoadedModule[69]=C:\Windows\system32\USERENV.dll
    LoadedModule[70]=C:\Windows\System32\shacct.dll
    LoadedModule[71]=C:\Windows\system32\SAMLIB.dll
    LoadedModule[72]=C:\Windows\system32\MsftEdit.dll
    LoadedModule[73]=C:\Windows\system32\msls31.dll
    LoadedModule[74]=C:\Windows\system32\authui.dll
    LoadedModule[75]=C:\Windows\system32\CRYPTUI.dll
    LoadedModule[76]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[77]=C:\Windows\system32\MSASN1.dll
    LoadedModule[78]=C:\Windows\system32\urlmon.dll
    LoadedModule[79]=C:\Windows\system32\WININET.dll
    LoadedModule[80]=C:\Windows\system32\iertutil.dll
    LoadedModule[81]=C:\Windows\system32\thumbcache.dll
    LoadedModule[82]=C:\Windows\system32\PSAPI.DLL
    LoadedModule[83]=C:\Windows\system32\NetworkExplorer.dll
    LoadedModule[84]=C:\Windows\system32\WINMM.dll
    LoadedModule[85]=C:\Windows\system32\wdmaud.drv
    LoadedModule[86]=C:\Windows\system32\ksuser.dll
    LoadedModule[87]=C:\Windows\system32\AVRT.dll
    LoadedModule[88]=C:\Program Files\Unlocker\UnlockerHook.dll
    LoadedModule[89]=C:\Windows\system32\XmlLite.dll
    LoadedModule[90]=C:\Windows\system32\AUDIOSES.DLL
    LoadedModule[91]=C:\Windows\system32\msacm32.drv
    LoadedModule[92]=C:\Windows\system32\MSACM32.dll
    LoadedModule[93]=C:\Windows\system32\midimap.dll
    LoadedModule[94]=C:\Windows\System32\gameux.dll
    LoadedModule[95]=C:\Windows\System32\wer.dll
    LoadedModule[96]=C:\Windows\system32\netutils.dll
    LoadedModule[97]=C:\Program Files\MS Office\Office14\msohevi.dll
    LoadedModule[98]=C:\Windows\system32\SXS.DLL
    LoadedModule[99]=C:\Windows\system32\stobject.dll
    LoadedModule[100]=C:\Windows\system32\BatMeter.dll
    LoadedModule[101]=C:\Windows\system32\WTSAPI32.dll
    LoadedModule[102]=C:\Windows\system32\WINTRUST.dll
    LoadedModule[103]=C:\Windows\System32\SyncCenter.dll
    LoadedModule[104]=C:\Windows\system32\msiltcfg.dll
    LoadedModule[105]=C:\Windows\system32\msi.dll
    LoadedModule[106]=C:\Windows\system32\es.dll
    LoadedModule[107]=C:\Windows\system32\prnfldr.dll
    LoadedModule[108]=C:\Windows\system32\WINSPOOL.DRV
    LoadedModule[109]=C:\Windows\system32\OLEACC.dll
    LoadedModule[110]=C:\Windows\system32\UIAutomationCore.dll
    LoadedModule[111]=C:\Program Files\Internet Explorer\ieproxy.dll
    LoadedModule[112]=C:\Windows\system32\dxp.dll
    LoadedModule[113]=C:\Windows\system32\Syncreg.dll
    LoadedModule[114]=C:\Windows\System32\netshell.dll
    LoadedModule[115]=C:\Windows\System32\IPHLPAPI.DLL
    LoadedModule[116]=C:\Windows\system32\NSI.dll
    LoadedModule[117]=C:\Windows\System32\WINNSI.DLL
    LoadedModule[118]=C:\Windows\System32\nlaapi.dll
    LoadedModule[119]=C:\Windows\System32\UIAnimation.dll
    LoadedModule[120]=C:\Windows\system32\wpdshserviceobj.dll
    LoadedModule[121]=C:\Windows\System32\ieframe.dll
    LoadedModule[122]=C:\Windows\system32\PortableDeviceTypes.dll
    LoadedModule[123]=C:\Windows\System32\AltTab.dll
    LoadedModule[124]=C:\Windows\system32\PortableDeviceApi.dll
    LoadedModule[125]=C:\Windows\System32\pnidui.dll
    LoadedModule[126]=C:\Windows\System32\QUtil.dll
    LoadedModule[127]=C:\Windows\System32\wevtapi.dll
    LoadedModule[128]=C:\Windows\System32\Actioncenter.dll
    LoadedModule[129]=C:\Windows\System32\srchadmin.dll
    LoadedModule[130]=C:\Windows\system32\fxsst.dll
    LoadedModule[131]=C:\Windows\system32\FXSAPI.dll
    LoadedModule[132]=C:\Windows\system32\FXSRESM.DLL
    LoadedModule[133]=C:\Windows\system32\mssprxy.dll
    LoadedModule[134]=C:\Windows\system32\imapi2.dll
    LoadedModule[135]=C:\Windows\system32\taskschd.dll
    LoadedModule[136]=C:\Windows\System32\bthprops.cpl
    LoadedModule[137]=C:\Windows\System32\StructuredQuery.dll
    LoadedModule[138]=C:\Windows\system32\dhcpcsvc6.DLL
    LoadedModule[139]=C:\Windows\system32\WS2_32.dll
    LoadedModule[140]=C:\Windows\system32\dhcpcsvc.DLL
    LoadedModule[141]=C:\Windows\System32\npmproxy.dll
    LoadedModule[142]=C:\Windows\System32\hgcpl.dll
    LoadedModule[143]=C:\Windows\System32\provsvc.dll
    LoadedModule[144]=C:\Windows\System32\netprofm.dll
    LoadedModule[145]=C:\Windows\system32\wkscli.dll
    LoadedModule[146]=C:\Windows\system32\Wlanapi.dll
    LoadedModule[147]=C:\Windows\system32\wlanutil.dll
    LoadedModule[148]=C:\Windows\system32\wwanapi.dll
    LoadedModule[149]=C:\Windows\system32\wwapi.dll
    LoadedModule[150]=C:\Windows\System32\QAgent.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    State[1].Key=DataRequest
    State[1].Value=Bucket=1770846239/nBucketTable=5/nResponse=1/n
    FriendlyEventName=Stopped working
    ConsentKey=BEX
    AppName=Windows Explorer
    AppPath=C:\Windows\Explorer.EXE
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:03.
Find Us