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Windows 7: BSOD Every Few Days

12 May 2010   #1
Nightsaver

Windows 7 64 Bit
 
 
BSOD Every Few Days

My System Specs Are:
OS:Windows 7 64 Bit
MOBO: ASUS P5Q Pro
HD: Seagate Barracuda 7200.12 ST3500418AS 500GB 7200 RPM 16MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive - (Slave = Western Digital Caviar Blue 160 GB Internal hard drive - 300 MBps - 7200 rpm)


PSU: CORSAIR HX Series CMPSU-850HX 850W ATX12V 2.3 / EPS12V 2.91 80 PLUS SILVER Certified Modular Active PFC Power Supply
CPU: Intel E7200 Core2Duo 2.53 Ghz
GPU: EVGA 896-P3-1257-AR GeForce GTX 260 Core 216 Superclocked Edition 896MB 448-bit GDDR3 PCI Express 2.0 x16 HDCP Ready
RAM
: OCZ Reaper HPC 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model OCZ2RPR10664GK
Soundcard: Onboard Realtek HD Audio
Fan/Heatsink:
ARCTIC COOLING Freezer 7 Pro Rev.2 92mm Fluid Dynamic CPU Cooler

BCCode 1000007e
To start off, I've been getting bluescreens ever since I've had 7. - Mostly in game but others random and one when I went to shut down. My first 7 setup Bluescreened when I left it alone for a while and the Hard disks turned off. My BIOS are the standard that come with the MOBO disk and I can't use EZ Flash to update them for whatever reason. I have the latest driver for my Graphics Card, the latest chipset and audio drivers from the ASUS website. I recently reformatted from having my Seagate drive as my backup slave and my Western Digital as my main and got a bluescreen with the error code :
*** Win32k.sys - Address FFFFF96000169BDD base at FFFFF960000A0000, DateStamp 4a5bc5eo - which I was told was caused by my HD. I reformatted and switched the drives. Another minidump file from before apparently said i had two audio drivers working at the same time or something to the extent that there was driver confliction which caused a blue screen. In short, this is my event viewer error code from the CRITICAL event. I am led to believe I should give the events before the Kernel 41 error code but I cant find any near the time it crashed. Forgive me for I know not how to save a .dmp file as a .txt and you cannot upload .dmp files to these forums. If you have advice on how to do that it would help me help you to help me Attached is a picture of my error codes

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-05-13T02:14:45.870821700Z" />
<EventRecordID>2533</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>NAME-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">126</Data>
<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff80002bff505</Data>
<Data Name="BugcheckParameter3">0xfffff880031393c8</Data>
<Data Name="BugcheckParameter4">0xfffff88003138c30</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

I'm sorry I can't attach my minidump file and I can't open them in wordpad/notepad without getting a bunch of jabber. If there's any other information required just let me know and I'll add it promptly. I know there's a lot of posts, but do know I am extremely in need of help in getting this ongoing problem fixed.





My System SpecsSystem Spec
.
12 May 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Nightsaver View Post
My System Specs Are:
OS:Windows 7 64 Bit
MOBO: ASUS P5Q Pro
HD: Seagate Barracuda 7200.12 ST3500418AS 500GB 7200 RPM 16MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive - (Slave = Western Digital Caviar Blue 160 GB Internal hard drive - 300 MBps - 7200 rpm)


PSU: CORSAIR HX Series CMPSU-850HX 850W ATX12V 2.3 / EPS12V 2.91 80 PLUS SILVER Certified Modular Active PFC Power Supply
CPU: Intel E7200 Core2Duo 2.53 Ghz
GPU: EVGA 896-P3-1257-AR GeForce GTX 260 Core 216 Superclocked Edition 896MB 448-bit GDDR3 PCI Express 2.0 x16 HDCP Ready
RAM
: OCZ Reaper HPC 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model OCZ2RPR10664GK
Soundcard: Onboard Realtek HD Audio
Fan/Heatsink:
ARCTIC COOLING Freezer 7 Pro Rev.2 92mm Fluid Dynamic CPU Cooler

BCCode 1000007e
To start off, I've been getting bluescreens ever since I've had 7. - Mostly in game but others random and one when I went to shut down. My first 7 setup Bluescreened when I left it alone for a while and the Hard disks turned off. My BIOS are the standard that come with the MOBO disk and I can't use EZ Flash to update them for whatever reason. I have the latest driver for my Graphics Card, the latest chipset and audio drivers from the ASUS website. I recently reformatted from having my Seagate drive as my backup slave and my Western Digital as my main and got a bluescreen with the error code :
*** Win32k.sys - Address FFFFF96000169BDD base at FFFFF960000A0000, DateStamp 4a5bc5eo - which I was told was caused by my HD. I reformatted and switched the drives. Another minidump file from before apparently said i had two audio drivers working at the same time or something to the extent that there was driver confliction which caused a blue screen. In short, this is my event viewer error code from the CRITICAL event. I am led to believe I should give the events before the Kernel 41 error code but I cant find any near the time it crashed. Forgive me for I know not how to save a .dmp file as a .txt and you cannot upload .dmp files to these forums. If you have advice on how to do that it would help me help you to help me Attached is a picture of my error codes

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-05-13T02:14:45.870821700Z" />
<EventRecordID>2533</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>NAME-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">126</Data>
<Data Name="BugcheckParameter1">0xffffffffc0000005</Data>
<Data Name="BugcheckParameter2">0xfffff80002bff505</Data>
<Data Name="BugcheckParameter3">0xfffff880031393c8</Data>
<Data Name="BugcheckParameter4">0xfffff88003138c30</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

I'm sorry I can't attach my minidump file and I can't open them in wordpad/notepad without getting a bunch of jabber. If there's any other information required just let me know and I'll add it promptly. I know there's a lot of posts, but do know I am extremely in need of help in getting this ongoing problem fixed.



We really need the DMP files. Here are the instructions on how to upload them. https://www.sevenforums.com/crash-loc...d-problem.html

Thanks

Ken
My System SpecsSystem Spec
12 May 2010   #3
Nightsaver

Windows 7 64 Bit
 
 

Ya srry I Knew it had to be zipped but I didn't know how. Also should note I had the same guy at the local Comp shop put this together so I am blaming him till further notice.
EDIT to say thanks for the quick response!!!
My System SpecsSystem Spec
.

12 May 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Nightsaver View Post
Ya srry I Knew it had to be zipped but I didn't know how. Also should note I had the same guy at the local Comp shop put this together so I am blaming him till further notice.

This one is pretty straight forward. Memory corruption.

Download memtestx86 and run it for 5 passes to test the memory.


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\051210-22323-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a5e000 PsLoadedModuleList = 0xfffff800`02c9be50
Debug session time: Wed May 12 22:11:56.668 2010 (GMT-4)
System Uptime: 0 days 4:14:08.400
Loading Kernel Symbols
...............................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff80002bff505, fffff880031393c8, fffff88003138c30}

Probably caused by : memory_corruption ( nt!MiAllocatePoolPages+f5 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002bff505, The address that the exception occurred at
Arg3: fffff880031393c8, Exception Record Address
Arg4: fffff88003138c30, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!MiAllocatePoolPages+f5
fffff800`02bff505 448b6cc840      mov     r13d,dword ptr [rax+rcx*8+40h]

EXCEPTION_RECORD:  fffff880031393c8 -- (.exr 0xfffff880031393c8)
ExceptionAddress: fffff80002bff505 (nt!MiAllocatePoolPages+0x00000000000000f5)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff88003138c30 -- (.cxr 0xfffff88003138c30)
rax=ffbffa8003901c00 rbx=0000000000000000 rcx=0000000000000000
rdx=fffff80002a5e000 rsi=0000000000000004 rdi=0000000000000000
rip=fffff80002bff505 rsp=fffff88003139600 rbp=fffff88003139640
 r8=0000000000003810  r9=0000000073576d4d r10=0000000000000005
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=00000000000bd200
iopl=0         nv up ei ng nz na pe cy
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010283
nt!MiAllocatePoolPages+0xf5:
fffff800`02bff505 448b6cc840      mov     r13d,dword ptr [rax+rcx*8+40h] ds:002b:ffbffa80`03901c40=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  BFBC2Game.exe

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d060e0
 ffffffffffffffff 

FOLLOWUP_IP: 
nt!MiAllocatePoolPages+f5
fffff800`02bff505 448b6cc840      mov     r13d,dword ptr [rax+rcx*8+40h]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from fffff80002ae0f60 to fffff80002bff505

STACK_TEXT:  
fffff880`03139600 fffff800`02ae0f60 : 00000000`00003810 fffff800`02c5d880 00000000`00000000 fffff800`02a2844e : nt!MiAllocatePoolPages+0xf5
fffff880`03139750 fffff800`02c02bfe : 00000000`00000000 00000000`00000000 fffff800`00000000 fffff800`02c5d880 : nt!ExpAllocateBigPool+0xb0
fffff880`03139840 fffff800`02ae260e : 00000000`00000af3 00000000`00000700 00000000`00000000 00000000`00000ae6 : nt!ExAllocatePoolWithTag+0x82e
fffff880`03139930 fffff800`02b5099e : fffffa80`0654aec8 fffff880`00000001 00000000`00000001 fffff880`03139bb0 : nt!MiAgeWorkingSet+0x5ef
fffff880`03139ae0 fffff800`02ae2de2 : 00000000`00003b91 00000000`00000000 fffffa80`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x49716
fffff880`03139b80 fffff800`02ae306f : 00000000`00000008 fffff880`03139c10 00000000`00000001 fffffa80`00000000 : nt!MmWorkingSetManager+0x6e
fffff880`03139bd0 fffff800`02d73a86 : fffffa80`03a09680 00000000`00000080 fffffa80`039eb040 00000000`00000001 : nt!KeBalanceSetManager+0x1c3
fffff880`03139d40 fffff800`02aacb06 : fffff800`02c48e80 fffffa80`03a09680 fffff800`02c56c40 00912513`09342501 : nt!PspSystemThreadStartup+0x5a
fffff880`03139d80 00000000`00000000 : fffff880`0313a000 fffff880`03134000 fffff880`03139820 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!MiAllocatePoolPages+f5

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

STACK_COMMAND:  .cxr 0xfffff88003138c30 ; kb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x7E_nt!MiAllocatePoolPages+f5

BUCKET_ID:  X64_0x7E_nt!MiAllocatePoolPages+f5

Followup: MachineOwner
---------
My System SpecsSystem Spec
12 May 2010   #5
Nightsaver

Windows 7 64 Bit
 
 

I take it from Memtest86.com - Memory Diagnostic that I have to burn the download to an iso - any suggestions for what program/software to use? - also, if my memory needs replacing can I simply plug in my old 2 gigs for the time being?
My System SpecsSystem Spec
12 May 2010   #6
Brodix

Windows 7 Professional 64bit
 
 

imgburn is a good free utility for burning iso
My System SpecsSystem Spec
12 May 2010   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Nightsaver View Post
I take it from Memtest86.com - Memory Diagnostic that I have to burn the download to an iso - any suggestions for what program/software to use? - also, if my memory needs replacing can I simply plug in my old 2 gigs for the time being?

Imgburn, alcohol120, etc

Yes you can
My System SpecsSystem Spec
13 May 2010   #8
Nightsaver

Windows 7 64 Bit
 
 

So I downloaded from the Memtest86 website the first link titled ISO image for creating bootable CD (Windows - zip) - used imgburn to burn the iso version 3.5 onto a disk which has 4 files; 2 folders, 1 readme and a tgz file. Version 3.5 is used for less than 4 gigs so I'll test each stick one at a time. As of right now I'm completely lost about what to do next and am completely baffled by the readme and have no idea how to run/boot the program. This is a pic of the disc - Thanks for your help so far
My System SpecsSystem Spec
13 May 2010   #9
Tews

64-bit Windows 8.1 Pro
 
 

Burn the ISO as an image and boot from it .... let it run for at least 5 passes and post the errors if any...
My System SpecsSystem Spec
13 May 2010   #10
Nightsaver

Windows 7 64 Bit
 
 

I got memtest86 to boot up, only problem is I can't remove one of my sticks of RAM. I undid the clips on the top and bottom holding it in, but when I got to pull it out it stays put and starts bending my MOBO. How sad am I where I can't even take out a stick of memory. I need to take one out to test one 2-gig stick at a time but I'm afraid I'll break something.
My System SpecsSystem Spec
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