New
#11
you still need to update drivers , I suggest go to the hp support website and select your O/S and 32 or 64 bit and grab all drivers unti your confident you have the latest versions :)
I'm a little confused, how do I update agrsm64 agrsm64.sys ? I think you're right about the itunes part, because I think the BSOD did occur while using that program.
Unfortunately, I also had another BSOD while I was trying to surf the internet using mozilla firefox.
I'm not sure what to do next to fix the problem. I already downloaded and installed all the drivers off of the hp website.
BTW, thanks again for all of your help in trying to fix my BSOD problem.
more BSODs for me. I'm starting to lose hope.
**edit** I forgot to add, I couldn't find the AGRSM64.SYS driver on the site