Help. BSOD
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Help. BSOD
Hello,
I'm new to windows 7 and I have crashes once in a while. The screen goes totally black and there is terrible noise.
I've read some of the previous topics and couldn't figure out how to make dump file and what info should I provide?
Thank you
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i don't have "minidump" folder, does it mean that it's not BSOD?
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What is the noise coming from? Is it your speakers, or does it sound like the hard drive?
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i think noise is coming from speakers. it's so loud.
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the black screen usually comes when i watch some tv show in internet. but once it was during working with Word.
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Check your Event Viewer for any errors, and please post any errors here.
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Here are two events. I just checked the SpeedFan and GPU temperature is 60C. Is it normal? I think the problem is in video card.
btw my laptop specs:
Manufacturer: Sony Vaio Z
CPU: Intel Core i5 M520@2.40GHz
RAM: 4 GbDDR3 - PC3-8500 (SO-DIMM)
GPU: NVIDIA GeForce GT 330M GPU 1000MB
AUdio: Realtek ALC889 - High Definition Audio Codec
Hard Drive SATA 128GB
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GPU temperature is normal. Many nVidia GPUs can safely operate at up to 100C, and that's probably a low estimate.
Try uninstalling your video card drivers and install a fresh copy. You can download the latest drivers here:[nvidia][/nvidia]