BSOD several times a day...

Page 1 of 4 123 ... LastLast

  1. Posts : 27
    Windows7
       #1

    BSOD several times a day...


    I am having randmon BSOD. Here is the error message

    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 5/14/2010 8:58:57 AM
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: derk
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x82e532d9, 0xac53eb9c, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 051410-41683-01.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-05-14T12:58:57.000000000Z" />
    <EventRecordID>19354</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>DEREKRUDI1.intranet.victorstanley.com</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">0x0000008e (0xc0000005, 0x82e532d9, 0xac53eb9c, 0x00000000)</Data>
    <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    <Data Name="param3">051410-41683-01</Data>
    </EventData>
    </Event>
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Welcome to SF!

    Please upload your dmps for analysis. https://www.sevenforums.com/tutorials...-analysis.html
      My Computer


  3. Posts : 27
    Windows7
    Thread Starter
       #3

    Here is the zip file with several of the dmp files. Sorry it took so long for me to get back to you. life has been very busy!
      My Computer


  4. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #4

    I looked at your last four dmps. All four are indicating hardware problems.

    STOP 0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED

    Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint in startup without having a debugger attached, Hardware incompatibility, Faulty system service, 3rd party remote control, Memory

    STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

    Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000008E, {c0000005, 82e892d9, b851fb9c, 0}
    
    Probably caused by : ntkrpamp.exe ( nt!ObOpenObjectByName+1a5 )
    
    Followup: MachineOwner
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {34, 2, 1, 82ca6028}
    
    *** WARNING: Unable to verify timestamp for lserial.sys
    *** ERROR: Module load completed but symbols could not be loaded for lserial.sys
    Probably caused by : lserial.sys ( lserial+5f70 )
    
    Followup: MachineOwner
    The two files listed in the bugcheck, ntkrpamp.exe is a Windows systems driver. I am certain that ntkrpamp.exe is not the cause of the problem. lserial.sys is an old driver dated 2007. Did you do a clean install of Win 7 or did you do an upgrade?

    You have four more old drivers:

    hardlock.sys Jul 27 2005 (this one is very old. It predates Vista)
    nskbfltr.sys Jul 10 2007
    vmm.sys Feb 18 2007
    VMNetSrv.sys Jan 24 2007

    Lets start with updating these drivers listed above. They should either be updated or the programs they are associated with should be uninstalled.

    How To Find Drivers:
    Quote:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

    - - Driver manufacturer links are on this page: Drivers and Downloads

    Edited to add:
    lserial.sys appears to be from Lavasoft Ad-Aware Boot Cleaner and I thank Jonathan for finding this. I recommend that you uninstall this program using Revo Uninstaller. Revo will get rid of all traces of the program.
    Last edited by CarlTR6; 28 May 2010 at 11:36.
      My Computer


  5. Posts : 27
    Windows7
    Thread Starter
       #5

    I did a clean install of 7. The Dell notebook actually came with XP on it. I formatted it and installed 7.

    I will try and download the latest drivers.
      My Computer


  6. Posts : 27
    Windows7
    Thread Starter
       #6

    hardlock.sys Jul 27 2005 THis one was a safenet driver for my VPN software. I updated it.
    nskbfltr.sys Jul 10 2007 - I could not find much information on this one?
    vmm.sys Feb 18 2007 - This was virtual PC 2007 and i removed the software
    VMNetSrv.sys Jan 24 2007 - This was virtual PC 2007 and i removed the software
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    nskbfltr.sys looks like a keyboard driver.
      My Computer


  8. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #8

    In case you did not see my edit above:

    lserial.sys appears to be from Lavasoft Ad-Aware Boot Cleaner and I thank Jonathan for finding this. I recommend that you uninstall this program using Revo Uninstaller.

      My Computer


  9. Posts : 27
    Windows7
    Thread Starter
       #9

    ok thank you!

    I never installed this software though.
      My Computer


  10. Posts : 27
    Windows7
    Thread Starter
       #10

    in Revo it doesn't list Lavasoft adware..
      My Computer


 
Page 1 of 4 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:11.
Find Us