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#21
I don't see any programs I recognize as using sptd.sys. Type msconfig into the start menu, and press enter. In the Services tab, disable sptd.sys.
I don't see any programs I recognize as using sptd.sys. Type msconfig into the start menu, and press enter. In the Services tab, disable sptd.sys.
I did that but there were no services listed as sptd.sys or sptd.
The only thing I can guess then is Sony Erickson PC Suite.
Could you also post a screenshot of the Startup tab of msconfig?
I don't mind uninstalling the Sony Ericsson Suite since I don't use it often. Here is the startup. Thanks for helping me!
Attachment 73877
Hi. I think the problem is caused by more than what I thought it was. I left my computer running and it crashed 2x in the past hour. Here are the crash dumps.
I did mess with the drivers a bit since I was still updating everything. So today, I updated my audio drivers, the firmware for the DVD RW and Intelฎ Chipset Device Software, which installs INF files. I am not sure what is the cause anymore. Any help would be greatly appreciated! Thanks!
EDIT:
I forgot to mention the 2nd BSOD, I didn't even log in to windows. It was on the user login screen and it crashed.
Last edited by fallenpuff; 19 May 2010 at 19:42. Reason: Forgot to mention
Okay, time to turn Driver Verifier back on. Using Driver Verifier to identify issues with Drivers
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_Minidump5.zip\051910-18406-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (4 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Machine Name: Kernel base = 0xfffff800`02a4f000 PsLoadedModuleList = 0xfffff800`02c8ce50 Debug session time: Wed May 19 19:24:12.418 2010 (GMT-4) System Uptime: 0 days 4:31:32.012 Loading Kernel Symbols ............................................................... ................................................................ .................. Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck BE, {fffff8a00b58b470, 3c3000007ce87131, fffff88006441730, b} Probably caused by : fileinfo.sys ( fileinfo!FIStreamGetNext+5b ) Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* ATTEMPTED_WRITE_TO_READONLY_MEMORY (be) An attempt was made to write to readonly memory. The guilty driver is on the stack trace (and is typically the current instruction pointer). When possible, the guilty driver's name (Unicode string) is printed on the bugcheck screen and saved in KiBugCheckDriver. Arguments: Arg1: fffff8a00b58b470, Virtual address for the attempted write. Arg2: 3c3000007ce87131, PTE contents. Arg3: fffff88006441730, (reserved) Arg4: 000000000000000b, (reserved) Debugging Details: ------------------ CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xBE PROCESS_NAME: svchost.exe CURRENT_IRQL: 0 TRAP_FRAME: fffff88006441730 -- (.trap 0xfffff88006441730) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=fffff8a00b58b470 rdx=0000000000000002 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80002ae3bab rsp=fffff880064418c8 rbp=fffffa8004b7a9d0 r8=fffff8a0030e07e0 r9=0000000000000000 r10=006f0064006e0069 r11=fffff880064418c0 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc nt!ExfAcquireRundownProtection+0xb: fffff800`02ae3bab f0480fb111 lock cmpxchg qword ptr [rcx],rdx ds:58b0:fffff8a0`0b58b470=0000000000000000 Resetting default scope LAST_CONTROL_TRANSFER: from fffff80002b3fa22 to fffff80002abf600 STACK_TEXT: fffff880`064415c8 fffff800`02b3fa22 : 00000000`000000be fffff8a0`0b58b470 3c300000`7ce87131 fffff880`06441730 : nt!KeBugCheckEx fffff880`064415d0 fffff800`02abd6ee : 00000000`00000001 fffff8a0`0b58b460 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x423be fffff880`06441730 fffff800`02ae3bab : fffff880`010ea2e3 fffffa80`03eb0890 fffffa80`00000000 00000000`0018b110 : nt!KiPageFault+0x16e fffff880`064418c8 fffff880`010ea2e3 : fffffa80`03eb0890 fffffa80`00000000 00000000`0018b110 00000000`04610050 : nt!ExfAcquireRundownProtection+0xb fffff880`064418d0 fffff880`010eab1d : 00000000`0018b110 fffff880`06441c60 00000000`04610050 00000000`00000000 : fileinfo!FIStreamGetNext+0x5b fffff880`06441900 fffff880`010e7716 : fffffa80`03eb0890 00000000`0018b110 fffffa80`00033749 00000000`0479b150 : fileinfo!FIIterate+0x219 fffff880`06441990 fffff800`02ddb6b7 : fffffa80`04ce7960 fffffa80`04ce7960 fffffa80`03eb09a8 fffffa80`03eb0890 : fileinfo!FIControlDispatch+0x156 fffff880`064419d0 fffff800`02ddbf16 : 80000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607 fffff880`06441b00 fffff800`02abe853 : 00000000`0343ae40 fffffa80`03bd49c0 00000000`00000000 fffff800`02abb207 : nt!NtDeviceIoControlFile+0x56 fffff880`06441b70 00000000`7788ff2a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 00000000`01dbb1e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7788ff2a STACK_COMMAND: kb FOLLOWUP_IP: fileinfo!FIStreamGetNext+5b fffff880`010ea2e3 408af0 mov sil,al SYMBOL_STACK_INDEX: 4 SYMBOL_NAME: fileinfo!FIStreamGetNext+5b FOLLOWUP_NAME: MachineOwner MODULE_NAME: fileinfo IMAGE_NAME: fileinfo.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc481 FAILURE_BUCKET_ID: X64_0xBE_fileinfo!FIStreamGetNext+5b BUCKET_ID: X64_0xBE_fileinfo!FIStreamGetNext+5b Followup: MachineOwner --------- 2: kd> lmtsmn start end module name fffff880`040f5000 fffff880`04133000 1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30) fffff880`00ebd000 fffff880`00f14000 ACPI ACPI.sys Mon Jul 13 19:19:34 2009 (4A5BC106) fffff880`01800000 fffff880`0188a000 afd afd.sys Mon Jul 13 19:21:40 2009 (4A5BC184) fffff880`041bc000 fffff880`041d2000 AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0) fffff880`00c44000 fffff880`00c4f000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB) fffff880`0501b000 fffff880`05024000 aswFsBlk aswFsBlk.SYS Thu May 06 16:33:48 2010 (4BE327AC) fffff880`05000000 fffff880`0501b000 aswMonFlt aswMonFlt.sys Thu May 06 16:34:13 2010 (4BE327C5) fffff880`0188a000 fffff880`01894000 aswRdr aswRdr.SYS Thu May 06 16:34:28 2010 (4BE327D4) fffff880`03fad000 fffff880`03fd0000 aswSP aswSP.SYS Thu May 06 16:39:05 2010 (4BE328E9) fffff880`019e3000 fffff880`019f3000 aswTdi aswTdi.SYS Thu May 06 16:39:25 2010 (4BE328FD) fffff880`06724000 fffff880`0672f000 asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5) fffff880`00ff4000 fffff880`00ffd000 atapi atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00c1a000 fffff880`00c44000 ataport ataport.SYS Mon Jul 13 19:19:52 2009 (4A5BC118) fffff880`01937000 fffff880`0193e000 Beep Beep.SYS Mon Jul 13 20:00:13 2009 (4A5BCA8D) fffff880`03f9c000 fffff880`03fad000 blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF) fffff880`05072000 fffff880`05090000 bowser bowser.sys Mon Jul 13 19:23:50 2009 (4A5BC206) fffff960`006a0000 fffff960`006c7000 cdd cdd.dll unavailable (00000000) fffff880`01904000 fffff880`0192e000 cdrom cdrom.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`00d2f000 fffff880`00def000 CI CI.dll Mon Jul 13 21:32:13 2009 (4A5BE01D) fffff880`0189e000 fffff880`018ce000 CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00cd1000 fffff880`00d2f000 CLFS CLFS.SYS Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`01152000 fffff880`011c5000 cng cng.sys Mon Jul 13 19:49:40 2009 (4A5BC814) fffff880`041ac000 fffff880`041bc000 CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1) fffff880`05343000 fffff880`05351000 crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD) fffff880`03efb000 fffff880`03f7e000 csc csc.sys Mon Jul 13 19:24:26 2009 (4A5BC22A) fffff880`03f7e000 fffff880`03f9c000 dfsc dfsc.sys Mon Jul 13 19:23:44 2009 (4A5BC200) fffff880`02c68000 fffff880`02c77000 discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E) fffff880`01200000 fffff880`01216000 disk disk.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`0530f000 fffff880`05331000 drmk drmk.sys Mon Jul 13 21:01:25 2009 (4A5BD8E5) fffff880`0535d000 fffff880`05366000 dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`05351000 fffff880`0535d000 dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`05366000 fffff880`05379000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F) fffff880`05337000 fffff880`05343000 Dxapi Dxapi.sys Mon Jul 13 19:38:28 2009 (4A5BC574) fffff880`03e00000 fffff880`03ef4000 dxgkrnl dxgkrnl.sys Thu Oct 01 21:00:14 2009 (4AC5509E) fffff880`10b3a000 fffff880`10b80000 dxgmms1 dxgmms1.sys Mon Jul 13 19:38:32 2009 (4A5BC578) fffff880`10b91000 fffff880`10bdb000 e1y62x64 e1y62x64.sys Wed Apr 07 18:58:49 2010 (4BBD0E29) fffff880`010e0000 fffff880`010f4000 fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481) fffff880`01094000 fffff880`010e0000 fltmgr fltmgr.sys Mon Jul 13 19:19:59 2009 (4A5BC11F) fffff880`013e4000 fffff880`013ee000 Fs_Rec Fs_Rec.sys Mon Jul 13 19:19:45 2009 (4A5BC111) fffff880`011c5000 fffff880`011ff000 fvevol fvevol.sys Fri Sep 25 22:34:26 2009 (4ABD7DB2) fffff880`0158f000 fffff880`015d9000 fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164) fffff880`04189000 fffff880`04196000 GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0) fffff800`02a06000 fffff800`02a4f000 hal hal.dll Mon Jul 13 21:27:36 2009 (4A5BDF08) fffff880`02db6000 fffff880`02dda000 HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5) fffff880`10b80000 fffff880`10b91000 HECIx64 HECIx64.sys Tue Jun 23 16:28:14 2009 (4A413ADE) fffff880`05395000 fffff880`053ae000 HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD) fffff880`053ae000 fffff880`053b6080 HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9) fffff880`05387000 fffff880`05395000 hidusb hidusb.sys Mon Jul 13 20:06:22 2009 (4A5BCBFE) fffff880`0489c000 fffff880`04964000 HTTP HTTP.sys Mon Jul 13 19:22:16 2009 (4A5BC1A8) fffff880`015f1000 fffff880`015fa000 hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA) fffff880`04133000 fffff880`04151000 i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`04196000 fffff880`041ac000 intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD) fffff880`04151000 fffff880`04160000 kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff800`00ba6000 fffff800`00bb0000 kdcom kdcom.dll Mon Jul 13 21:31:07 2009 (4A5BDFDB) fffff880`040ad000 fffff880`040f0000 ks ks.sys Mon Jul 13 20:00:31 2009 (4A5BCA9F) fffff880`013b9000 fffff880`013d3000 ksecdd ksecdd.sys Mon Jul 13 19:20:54 2009 (4A5BC156) fffff880`01564000 fffff880`0158f000 ksecpkg ksecpkg.sys Fri Dec 11 01:03:32 2009 (4B21E0B4) fffff880`05331000 fffff880`05336200 ksthunk ksthunk.sys Mon Jul 13 20:00:19 2009 (4A5BCA93) fffff880`05045000 fffff880`0505a000 lltdio lltdio.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`053c6000 fffff880`053e9000 luafv luafv.sys Mon Jul 13 19:26:13 2009 (4A5BC295) fffff880`00c79000 fffff880`00cbd000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66) fffff880`05379000 fffff880`05387000 monitor monitor.sys Mon Jul 13 19:38:52 2009 (4A5BC58C) fffff880`0409c000 fffff880`040ab000 mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116) fffff880`053b9000 fffff880`053c6000 mouhid mouhid.sys Mon Jul 13 20:00:20 2009 (4A5BCA94) fffff880`00c00000 fffff880`00c1a000 mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`04964000 fffff880`0497c000 mpsdrv mpsdrv.sys Mon Jul 13 20:08:25 2009 (4A5BCC79) fffff880`0497c000 fffff880`049a9000 mrxsmb mrxsmb.sys Sat Feb 27 02:52:19 2010 (4B88CF33) fffff880`049a9000 fffff880`049f7000 mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C) fffff880`04800000 fffff880`04823000 mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A) fffff880`0199c000 fffff880`019a7000 Msfs Msfs.SYS Mon Jul 13 19:19:47 2009 (4A5BC113) fffff880`00f1d000 fffff880`00f27000 msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE) fffff880`010f4000 fffff880`01152000 msrpc msrpc.sys Mon Jul 13 19:21:32 2009 (4A5BC17C) fffff880`02c5d000 fffff880`02c68000 mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE) fffff880`01400000 fffff880`01412000 mup mup.sys Mon Jul 13 19:23:45 2009 (4A5BC201) fffff880`01412000 fffff880`01504000 ndis ndis.sys Mon Jul 13 19:21:40 2009 (4A5BC184) fffff880`04000000 fffff880`0400c000 ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8) fffff880`0400c000 fffff880`0403b000 ndiswan ndiswan.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`04887000 fffff880`0489c000 NDProxy NDProxy.SYS Mon Jul 13 20:10:05 2009 (4A5BCCDD) fffff880`02d5b000 fffff880`02d6a000 netbios netbios.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff880`02ce7000 fffff880`02d2c000 netbt netbt.sys Mon Jul 13 19:21:28 2009 (4A5BC178) fffff880`01504000 fffff880`01564000 NETIO NETIO.SYS Mon Jul 13 19:21:46 2009 (4A5BC18A) fffff880`019a7000 fffff880`019b8000 Npfs Npfs.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`02c51000 fffff880`02c5d000 nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E) fffff800`02a4f000 fffff800`0302b000 nt ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB) fffff880`01216000 fffff880`013b9000 Ntfs Ntfs.sys Mon Jul 13 19:20:47 2009 (4A5BC14F) fffff880`0192e000 fffff880`01937000 Null Null.SYS Mon Jul 13 19:19:37 2009 (4A5BC109) fffff880`10b38000 fffff880`10b39180 nvBridge nvBridge.kmd Sat Apr 03 19:50:52 2010 (4BB7D45C) fffff880`0fe0e000 fffff880`10b37700 nvlddmkm nvlddmkm.sys Sat Apr 03 20:06:21 2010 (4BB7D7FD) fffff880`02d35000 fffff880`02d5b000 pacer pacer.sys Mon Jul 13 20:09:41 2009 (4A5BCCC5) fffff880`0416c000 fffff880`04189000 parport parport.sys Mon Jul 13 20:00:40 2009 (4A5BCAA8) fffff880`00f67000 fffff880`00f7c000 partmgr partmgr.sys Mon Jul 13 19:19:58 2009 (4A5BC11E) fffff880`00f34000 fffff880`00f67000 pci pci.sys Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`00fed000 fffff880`00ff4000 pciide pciide.sys Mon Jul 13 19:19:49 2009 (4A5BC115) fffff880`00def000 fffff880`00dff000 PCIIDEX PCIIDEX.SYS Mon Jul 13 19:19:48 2009 (4A5BC114) fffff880`013d3000 fffff880`013e4000 pcw pcw.sys Mon Jul 13 19:19:27 2009 (4A5BC0FF) fffff880`05e7d000 fffff880`05f23000 peauth peauth.sys Mon Jul 13 21:01:19 2009 (4A5BD8DF) fffff880`052d2000 fffff880`0530f000 portcls portcls.sys Mon Jul 13 20:06:27 2009 (4A5BCC03) fffff880`00cbd000 fffff880`00cd1000 PSHED PSHED.dll Mon Jul 13 21:32:23 2009 (4A5BE027) fffff880`041d2000 fffff880`041f6000 rasl2tp rasl2tp.sys Mon Jul 13 20:10:11 2009 (4A5BCCE3) fffff880`0403b000 fffff880`04056000 raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9) fffff880`04056000 fffff880`04077000 raspptp raspptp.sys Mon Jul 13 20:10:18 2009 (4A5BCCEA) fffff880`04077000 fffff880`04091000 rassstp rassstp.sys Mon Jul 13 20:10:25 2009 (4A5BCCF1) fffff880`02c00000 fffff880`02c51000 rdbss rdbss.sys Mon Jul 13 19:24:09 2009 (4A5BC219) fffff880`04091000 fffff880`0409c000 rdpbus rdpbus.sys Mon Jul 13 20:17:46 2009 (4A5BCEAA) fffff880`01981000 fffff880`0198a000 RDPCDD RDPCDD.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`0198a000 fffff880`01993000 rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`01993000 fffff880`0199c000 rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63) fffff880`0104c000 fffff880`01086000 rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A) fffff880`0505a000 fffff880`05072000 rspndr rspndr.sys Mon Jul 13 20:08:50 2009 (4A5BCC92) fffff880`05091000 fffff880`052d1200 RTKVHD64 RTKVHD64.sys Fri May 07 06:56:11 2010 (4BE3F1CB) fffff880`05f23000 fffff880`05f2e000 secdrv secdrv.SYS Wed Sep 13 09:18:38 2006 (4508052E) fffff880`04160000 fffff880`0416c000 serenum serenum.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1) fffff880`02d6a000 fffff880`02d87000 serial serial.sys Mon Jul 13 20:00:40 2009 (4A5BCAA8) fffff880`015e9000 fffff880`015f1000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB) fffff880`0661b000 fffff880`066b3000 srv srv.sys Tue Dec 08 03:32:55 2009 (4B1E0F37) fffff880`05f6d000 fffff880`05fd6000 srv2 srv2.sys Mon Jul 13 19:25:02 2009 (4A5BC24E) fffff880`05f2e000 fffff880`05f5b000 srvnet srvnet.sys Tue Dec 08 03:32:26 2009 (4B1E0F1A) fffff880`040ab000 fffff880`040ac480 swenum swenum.sys Mon Jul 13 20:00:18 2009 (4A5BCA92) fffff880`01602000 fffff880`017ff000 tcpip tcpip.sys Mon Jul 13 19:25:34 2009 (4A5BC26E) fffff880`05f5b000 fffff880`05f6d000 tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD) fffff880`019d6000 fffff880`019e3000 TDI TDI.SYS Mon Jul 13 19:21:18 2009 (4A5BC16E) fffff880`019b8000 fffff880`019d6000 tdx tdx.sys Mon Jul 13 19:21:15 2009 (4A5BC16B) fffff880`02da2000 fffff880`02db6000 termdd termdd.sys Mon Jul 13 20:16:36 2009 (4A5BCE64) fffff960`005d0000 fffff960`005da000 TSDDD TSDDD.dll Mon Jul 13 20:16:34 2009 (4A5BCE62) fffff880`03fd0000 fffff880`03ff6000 tunnel tunnel.sys Mon Jul 13 20:09:37 2009 (4A5BCCC1) fffff880`02dda000 fffff880`02dec000 umbus umbus.sys Mon Jul 13 20:06:56 2009 (4A5BCC20) fffff880`053b7000 fffff880`053b8f00 USBD USBD.SYS Mon Jul 13 20:06:23 2009 (4A5BCBFF) fffff880`10be8000 fffff880`10bf9000 usbehci usbehci.sys Mon Jul 13 20:06:30 2009 (4A5BCC06) fffff880`0482d000 fffff880`04887000 usbhub usbhub.sys Mon Jul 13 20:07:09 2009 (4A5BCC2D) fffff880`02c77000 fffff880`02ccd000 USBPORT USBPORT.SYS Mon Jul 13 20:06:31 2009 (4A5BCC07) fffff880`10bdb000 fffff880`10be8000 usbuhci usbuhci.sys Mon Jul 13 20:06:27 2009 (4A5BCC03) fffff880`00f27000 fffff880`00f34000 vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB) fffff880`0193e000 fffff880`0194c000 vga vga.sys Mon Jul 13 19:38:47 2009 (4A5BC587) fffff880`0194c000 fffff880`01971000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B) fffff880`015d9000 fffff880`015e9000 vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E) fffff880`00f7c000 fffff880`00f91000 volmgr volmgr.sys Mon Jul 13 19:19:57 2009 (4A5BC11D) fffff880`00f91000 fffff880`00fed000 volmgrx volmgrx.sys Mon Jul 13 19:20:33 2009 (4A5BC141) fffff880`01000000 fffff880`0104c000 volsnap volsnap.sys Mon Jul 13 19:20:08 2009 (4A5BC128) fffff880`02d87000 fffff880`02da2000 wanarp wanarp.sys Mon Jul 13 20:10:21 2009 (4A5BCCED) fffff880`01971000 fffff880`01981000 watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F) fffff880`00e0a000 fffff880`00eae000 Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F) fffff880`00eae000 fffff880`00ebd000 WDFLDR WDFLDR.SYS Mon Jul 13 19:19:54 2009 (4A5BC11A) fffff880`02d2c000 fffff880`02d35000 wfplwf wfplwf.sys Mon Jul 13 20:09:26 2009 (4A5BCCB6) fffff960`00070000 fffff960`0037f000 win32k win32k.sys Mon Jul 13 19:40:16 2009 (4A5BC5E0) fffff880`00f14000 fffff880`00f1d000 WMILIB WMILIB.SYS Mon Jul 13 19:19:51 2009 (4A5BC117) fffff880`05024000 fffff880`05045000 WudfPf WudfPf.sys Mon Jul 13 20:05:37 2009 (4A5BCBD1) Unloaded modules: fffff880`066b3000 fffff880`06724000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`018ce000 fffff880`018dc000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`018dc000 fffff880`018e8000 dump_ataport Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`018e8000 fffff880`018f1000 dump_atapi.s Timestamp: unavailable (00000000) Checksum: 00000000 fffff880`018f1000 fffff880`01904000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000
Ok! I just turned it on. This is one the times where I am hoping it will crash now. Thank you so much!
Both of these claim to be caused by win 7 files but I dont believe it. they both refernce memory in their bug checks and that makes a whole lot more sense.
I would do two things
In case it was a system file run a system file check
type cmd in search>right click and run as admin>sfc /scanow
for the memory download memtestx86, burn it to cd, and run it for at least 5 passes
Let us know if you need help
Ken
Code:BugCheck BE, {fffff8a00b58b470, 3c3000007ce87131, fffff88006441730, b} Probably caused by : fileinfo.sys ( fileinfo!FIStreamGetNext+5b ) จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ BugCheck 3B, {c0000005, fffff96000173aa0, fffff880065207d0, 0} Probably caused by : win32k.sys ( win32k!memset+80 )
Hi Ken! Thanks for the advice.
I ran the sfc before but there were no errors. But this time, it actually came up with something. I have no idea how to fix it since the window said that some files could not be repaired. How can I fix that?
Attachment 73924
I only attached the window because the log file is 9 mb so I can't upload that.
Also, I ran memtest 3 or 4 days ago for 5 passes and there were no errors.
Thanks again for all the help!