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Windows 7: HP dv6-2153el random BSODS

16 May 2010   #1
fcolle

Windows 7 Home 64bit
 
 
HP dv6-2153el random BSODS

Dear all, I'm experiencing random crashes and BSODs since I bought my DV6-2153el core i7 laptop. The HW configuration is the following: 4GB ram, GEForce GT230,640 Gb HDD, Windows 7 64bit.
The crashes are random, but it seems to me that they are more frequent when any usb device is plugged (but I'm not really sure!).
Moreover, sometimes, the computer freezes for a while and then it reboots.

These are the steps I've tried to do to find the solution:
  • Installed the latest BIOS version and the latest NVIDIA drivers as well, with no success
  • Tried to inspect the kernel minidumps with the Windows debugging tools but I didn't succeed in finding the real problem
  • The Memtest86 from Ubuntu 10.04 succeeds with no errors, so the RAM modules seem to be OK
  • The test included in the NVIDIA driver works fine for 10 hours
Strangely, when using games like FEAR2, which should stress both the CPU and the GPU, the computer works without problems.
I've installed Ubuntu 10.04 and it works fine, so I'm REALLY beginning to think that Windows 7 sucks!
Any help is VERY appreciated!
Thanks all!
Bye


My System SpecsSystem Spec
.
16 May 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by fcolle View Post
Dear all, I'm experiencing random crashes and BSODs since I bought my DV6-2153el core i7 laptop. The HW configuration is the following: 4GB ram, GEForce GT230,640 Gb HDD, Windows 7 64bit.
The crashes are random, but it seems to me that they are more frequent when any usb device is plugged (but I'm not really sure!).
Moreover, sometimes, the computer freezes for a while and then it reboots.

These are the steps I've tried to do to find the solution:
  • Installed the latest BIOS version and the latest NVIDIA drivers as well, with no success
  • Tried to inspect the kernel minidumps with the Windows debugging tools but I didn't succeed in finding the real problem
  • The Memtest86 from Ubuntu 10.04 succeeds with no errors, so the RAM modules seem to be OK
  • The test included in the NVIDIA driver works fine for 10 hours
Strangely, when using games like FEAR2, which should stress both the CPU and the GPU, the computer works without problems.
I've installed Ubuntu 10.04 and it works fine, so I'm REALLY beginning to think that Windows 7 sucks!
Any help is VERY appreciated!
Thanks all!
Bye
We need the actual DMP file created when your computer crashed. use these to find and upload it to us. https://www.sevenforums.com/crash-loc...d-problem.html


Thanks

Ken
My System SpecsSystem Spec
16 May 2010   #3
fcolle

Windows 7 Home 64bit
 
 

I uploaded the files with the initial post too. I try again:
My System SpecsSystem Spec
.

16 May 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by fcolle View Post
I uploaded the files with the initial post too. I try again:

these were caused by several different drivers. Several were caused by your broadcom wifi driver (bcmwl664.sys). I would install a fresh copy of it.

Several were caused by vmnetadapter.sys your VM lan driver. It too should be re-installed.

Since almost all of the crashes were network related I would update all the network drivers. I would also update the raid drivers as well.


Let us know if you need help

Ken



Code:
BugCheck 9F, {3, fffffa8003d83700, fffff80000b9c518, fffffa80048f4010}
Probably caused by : vmnetadapter.sys
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck 9F, {3, fffffa8004b72a20, fffff80004eb6518, fffffa800828fcf0}
Probably caused by : bcmwl664.sys
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck 3B, {c0000005, fffff96000126880, fffff8800b2bb430, 0}
Probably caused by : win32k.sys ( win32k!GreCreateDisplayDC+24c )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck 9F, {3, fffffa8004b8ea20, fffff80004eb8518, fffffa80064238c0}
Probably caused by : bcmwl664.sys
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck 3B, {c0000096, fffff88004801ab7, fffff8800a2f9e60, 0}
Probably caused by : nvoclk64.sys ( nvoclk64+1ab7 )
My System SpecsSystem Spec
22 May 2010   #5
fcolle

Windows 7 Home 64bit
 
 

I Updated the network drivers, but I'm still experiencing some BSODs. Here is the last dump...
My System SpecsSystem Spec
27 May 2010   #6
fcolle

Windows 7 Home 64bit
 
 

Please, can someone check this file? I'm getting these damn BSODS!
My System SpecsSystem Spec
Reply

 HP dv6-2153el random BSODS




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