Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Crash on Shutdown

17 May 2010   #1
azalpacir

Windows &
 
 
Crash on Shutdown

I was shutting down my computer, the regular loading screens appeared until it reached the Shutting Down screen. Suddenly the screen got ripped into several strips and then restarted. I didn't see any BSOD or something, it just went black and restarted.

I searched through the forums but I wasn't able to find other posts that were similar to my problem so I posted this. I checked the minidump and there were files having time and dates that matched during the shutdown.

The crash happened twice already, last night and just today.

That's all, thanks in advance. Hope you could help me. I'm already having doubts in shutting down this computer again because of the crash


My System SpecsSystem Spec
.
17 May 2010   #2
ryo

 
 

hello and welcome
since today and yesterday..did you have a restore point System Restore
My System SpecsSystem Spec
17 May 2010   #3
azalpacir

Windows &
 
 

I checked it just now, but my restore points were empty, I'm kind of confused because normally it would create restore points if I install new softwares.

BTW: thanks for the quick reply.
My System SpecsSystem Spec
.

17 May 2010   #4
ryo

 
 

try /SFC SCANNOW and see what you get.
My System SpecsSystem Spec
17 May 2010   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by azalpacir View Post
I was shutting down my computer, the regular loading screens appeared until it reached the Shutting Down screen. Suddenly the screen got ripped into several strips and then restarted. I didn't see any BSOD or something, it just went black and restarted.

I searched through the forums but I wasn't able to find other posts that were similar to my problem so I posted this. I checked the minidump and there were files having time and dates that matched during the shutdown.

The crash happened twice already, last night and just today.

That's all, thanks in advance. Hope you could help me. I'm already having doubts in shutting down this computer again because of the crash

these were caused by memory corruption. I would download memtestx86 and run it for at least 5 passes.

Let us know if you need help

Ken

Code:
BugCheck 1000008E, {c0000005, 1, 89beda4c, 0}
Probably caused by : memory_corruption
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
BugCheck 1000008E, {c0000005, 876bc038, 93013050, 0}
Probably caused by : memory_corruption
[/code]
My System SpecsSystem Spec
17 May 2010   #6
azalpacir

Windows &
 
 

I tried it but the window closes really fast. I can't even see what's written on it.
My System SpecsSystem Spec
17 May 2010   #7
azalpacir

Windows &
 
 

Sorry I'm just new, can u teach me how to use memtest86?

I just downloaded it and its an ISO file, should i burn it on a disc?

BTW: Restarting the computer doesn't cause crashes, is it different from shutting it down?
My System SpecsSystem Spec
17 May 2010   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by azalpacir View Post
Sorry I'm just new, can u teach me how to use memtest86?

I just downloaded it and its an ISO file, should i burn it on a disc?

BTW: Restarting the computer doesn't cause crashes, is it different from shutting it down?
Yes burn it to a cd and boot from it

ken
My System SpecsSystem Spec
23 May 2010   #9
azalpacir

Windows &
 
 

Sorry for the very late reply. I found out now why it crashes. My RAM's are still okay, the Memory it was referring to was the Video Memory.

Thanks for helping and teaching me Ken...
My System SpecsSystem Spec
Reply

 Crash on Shutdown




Thread Tools




Similar help and support threads
Thread Forum
Random crash / shutdown when sleeping
My HP Pavilion W7 Home Edition 64 bit desktop suddenly started to power off at random when sleeping - it has happened about 20 times in the past two weeks. I am almost certain that it does not happen if I stop it from sleeping. I return to the PC and find it has powered off. When I power the PC...
BSOD Help and Support
Crash On Shutdown!! BSOD
Hi, Would someone please have a look at the attached log file and see if it’s a major error/fault? I would be most grateful. Windows 7 64 bit Professional Service Pack 1 Processor: Intel Core i5 2500K Motherboard: Foxconn H67M-S/H67M-V/H67 Memory: 8192MB (2 x 4096 DDR3-SDRAM ) Full...
BSOD Help and Support
Windows 7 x64 crash on shutdown
I have been experiencing blue screens on shutdown for the past several months. They seem to be getting more frequent. The system is Windows 7 x64, OEM, and is the original install. The laptop is about 1 year old. I have attached the requested documentation. Any assistance is appreciated.
BSOD Help and Support
BSOD & Unexpected Shutdown Crash
Please help!!! I have a new dell 1747 laptop that I have re-imaged twice and am still having crash problems. I have installed the most up to date drivers from both dell and the individual companies that make the components of my system. Any help would be greatly appreciated. Thank you in...
BSOD Help and Support
Shutdown Crash
few days ago, computer refused to shutdown, ie it just sat there saying "shutting down" and stayed there, i left it overnight, thinking it was just being a little slow, and in the morning it had restarted presumably following BSOD, Iv attached the minidump, but WhoCrashed gave me this result: ...
BSOD Help and Support
Stop 09f Crash during shutdown
The last time I tried to shutdown the RC, I got the 'Shutting Down' screen for a very long time. It finally yielded a BSOD showing a Stop 09f (Driver Power State Failure). I've not added any new hardware in several weeks. I am attaching the minidump file with the hope someone can explain what...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

ฉ Designer Media Ltd

All times are GMT -5. The time now is 10:17.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App