Graphics related BSOD?


  1. Posts : 33
    Windows 7 Ultimate 64-bit
       #1

    Graphics related BSOD?


    Bluescreenview tells me that my problem is being caused by dxgkrnl.sys...

    I only have 1 minidump file and don't know exactly what my bluescreen looks like as my graphics display seems to fail sometimes (perhaps from low clock speed, even though I try to boost it, still fail most of the time)... Any tips? Here are my dmp and xml files as well as dxdiag info
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Yep, looks like your graphics driver or video card is causing the problem. See this article, please: https://www.sevenforums.com/crash-loc...eshooting.html

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_WER-28485-0.sysdata.zip\051710-25693-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02e49000 PsLoadedModuleList = 0xfffff800`03086e50
    Debug session time: Mon May 17 10:06:40.983 2010 (GMT-4)
    System Uptime: 2 days 5:10:19.203
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ....................................................
    Loading User Symbols
    Loading unloaded module list
    ..........................
    Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800971d2d0, fffff88004232024, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+6024 )
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 33
    Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    Hmmm... Well I don't believe it's the hardware as I just built this computer in march, hopefully my radeon 5770 hasn't broke (then again... it may be since I need to use a HDMI to VGA converter since I don't have a HDMI monitor), shouldn't be from overheating as the card rarely reaches 45C, usually at 39C with fanspeed on 60%... however the GPU clock speed jumps from 600MHz-960MHz (which I want it at 960) and memory clock from 1200MHz-1445MHz... The higher speeds don't stick (I'm using CCC)... Must be just drivers, however they are up to date...
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    ShadePopping said:
    Hmmm... Well I don't believe it's the hardware as I just built this computer in march, hopefully my radeon 5770 hasn't broke (then again... it may be since I need to use a HDMI to VGA converter since I don't have a HDMI monitor), shouldn't be from overheating as the card rarely reaches 45C, usually at 39C with fanspeed on 60%... however the GPU clock speed jumps from 600MHz-960MHz (which I want it at 960) and memory clock from 1200MHz-1445MHz... The higher speeds don't stick (I'm using CCC)... Must be just drivers, however they are up to date...
    Just because the drivers are up to date does not mean they havent been corrupted. Uninstall the current video driver completely and download and install a fresh copy from the MFR.

    Ken
      My Computer


  5. Posts : 33
    Windows 7 Ultimate 64-bit
    Thread Starter
       #5

    That should do the trick, when i restarted and windows 7 logo was finished loading, screen didn't do the 1-2 second flicker before my login password screen




    -------------
    This solved the problem :3, PC stayed on until now (which is a first) and no random flickering!
    Last edited by ShadePopping; 20 May 2010 at 12:35.
      My Computer


  6. Posts : 33
    Windows 7 Ultimate 64-bit
    Thread Starter
       #6

    *Update*
    The BSOD problems came back shortly after, it turned out to be flash hardware acceleration...
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:01.
Find Us