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Windows 7: Graphics related BSOD?

17 May 2010   #1
ShadePopping

Windows 7 Ultimate 64-bit
 
 
Graphics related BSOD?

Bluescreenview tells me that my problem is being caused by dxgkrnl.sys...

I only have 1 minidump file and don't know exactly what my bluescreen looks like as my graphics display seems to fail sometimes (perhaps from low clock speed, even though I try to boost it, still fail most of the time)... Any tips? Here are my dmp and xml files as well as dxdiag info


My System SpecsSystem Spec
.
17 May 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Yep, looks like your graphics driver or video card is causing the problem. See this article, please: https://www.sevenforums.com/crash-loc...eshooting.html

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_WER-28485-0.sysdata.zip\051710-25693-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e49000 PsLoadedModuleList = 0xfffff800`03086e50
Debug session time: Mon May 17 10:06:40.983 2010 (GMT-4)
System Uptime: 2 days 5:10:19.203
Loading Kernel Symbols
...............................................................
................................................................
....................................................
Loading User Symbols
Loading unloaded module list
..........................
Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800971d2d0, fffff88004232024, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+6024 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
17 May 2010   #3
ShadePopping

Windows 7 Ultimate 64-bit
 
 

Hmmm... Well I don't believe it's the hardware as I just built this computer in march, hopefully my radeon 5770 hasn't broke (then again... it may be since I need to use a HDMI to VGA converter since I don't have a HDMI monitor), shouldn't be from overheating as the card rarely reaches 45C, usually at 39C with fanspeed on 60%... however the GPU clock speed jumps from 600MHz-960MHz (which I want it at 960) and memory clock from 1200MHz-1445MHz... The higher speeds don't stick (I'm using CCC)... Must be just drivers, however they are up to date...
My System SpecsSystem Spec
.

17 May 2010   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ShadePopping View Post
Hmmm... Well I don't believe it's the hardware as I just built this computer in march, hopefully my radeon 5770 hasn't broke (then again... it may be since I need to use a HDMI to VGA converter since I don't have a HDMI monitor), shouldn't be from overheating as the card rarely reaches 45C, usually at 39C with fanspeed on 60%... however the GPU clock speed jumps from 600MHz-960MHz (which I want it at 960) and memory clock from 1200MHz-1445MHz... The higher speeds don't stick (I'm using CCC)... Must be just drivers, however they are up to date...
Just because the drivers are up to date does not mean they havent been corrupted. Uninstall the current video driver completely and download and install a fresh copy from the MFR.

Ken
My System SpecsSystem Spec
17 May 2010   #5
ShadePopping

Windows 7 Ultimate 64-bit
 
 

That should do the trick, when i restarted and windows 7 logo was finished loading, screen didn't do the 1-2 second flicker before my login password screen




-------------
This solved the problem :3, PC stayed on until now (which is a first) and no random flickering!
My System SpecsSystem Spec
25 Jul 2010   #6
ShadePopping

Windows 7 Ultimate 64-bit
 
 

*Update*
The BSOD problems came back shortly after, it turned out to be flash hardware acceleration...
My System SpecsSystem Spec
Reply

 Graphics related BSOD?




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