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Windows 7: Windows 7 - keeps crashing - possible explorer.exe?

17 May 2010   #1
LOLZmerked

Windows 7
 
 
Windows 7 - keeps crashing - possible explorer.exe?

Hi guys

I bought a new laptop about 2 months ago with Windows 7 installed.

All was fine until about a week or so ago when it started crashing on multiple occassions. Sometimes the crash would just affect safari/firefox while on flash based sites, and they would shut down immediately.

Other times it would result in a BSOD with some message about 'memory management'. I performed various virus scans and it all came clear.

So I did a complete factory reinstall a couple of days ago and I am still having serious issues, despite having performed all of the windows/browser/flash updates. While it is not BSOD anymore, the browsers are crashing a couple fo times/day.

Also the screen goes temporarily blank for a split second, and when it returns my internet connection has dropped....after about 2 minutes it will then go blank again for a split second and everything is fine again.

It also changes the appearence of my windows slightly. On the left it is how the top of the pages appear just after the crash, on the right is how it appears normally.



Any advice on how to sort this issue?


My System SpecsSystem Spec
.
17 May 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by LOLZmerked View Post
Hi guys

I bought a new laptop about 2 months ago with Windows 7 installed.

All was fine until about a week or so ago when it started crashing on multiple occassions. Sometimes the crash would just affect safari/firefox while on flash based sites, and they would shut down immediately.

Other times it would result in a BSOD with some message about 'memory management'. I performed various virus scans and it all came clear.

So I did a complete factory reinstall a couple of days ago and I am still having serious issues, despite having performed all of the windows/browser/flash updates. While it is not BSOD anymore, the browsers are crashing a couple fo times/day.

Also the screen goes temporarily blank for a split second, and when it returns my internet connection has dropped....after about 2 minutes it will then go blank again for a split second and everything is fine again.

It also changes the appearence of my windows slightly. On the left it is how the top of the pages appear just after the crash, on the right is how it appears normally.



Any advice on how to sort this issue?
In order for us to be of assistance, we need the actual DMP file created when the computer crashed. Use these to find and upload it to us. https://www.sevenforums.com/crash-loc...d-problem.html

thanks

Ken
My System SpecsSystem Spec
17 May 2010   #3
LOLZmerked

Windows 7
 
 

thanks for your help...i just did a search and also went to c:\windows and i can't find a mindump folder?
My System SpecsSystem Spec
.

17 May 2010   #4
LOLZmerked

Windows 7
 
 

Its just bluescreened again. Managed to find the dump file
My System SpecsSystem Spec
17 May 2010   #5
LOLZmerked

Windows 7
 
 

and again just as i submitted the last post
My System SpecsSystem Spec
17 May 2010   #6
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello Welcome to SF !!

I guess it's an issue with your Memory. Download MemTest86+ and burn it to a bootable disk and run the Memory Diagnostic atleast 6 passes.

Lot of Old Drivers please update them !!

Old Drivers

Code:
sisraid4.sys Thu Oct 02 03:26:04 2008
nfrd960.sys  Wed Jun 07 02:41:48 2006
lsi_fc.sys   Wed Dec 10 04:16:09 2008
iirsp.sys    Wed Dec 14 03:17:54 2005
arc.sys      Fri May 25 02:57:55 2007
adpu320.sys  Wed Feb 28 05:34:15 2007
adpahci.sys  Tue May 01 23:00:09 2007
adp94xx.sys  Sat Dec 06 05:24:42 2008
Bugcheck Code

Code:
BAD_POOL_HEADER (19)
Kernel base = 0xfffff800`02a68000 PsLoadedModuleList = 0xfffff800`02ca5e50
Debug session time: Tue May 18 06:21:09.738 2010 (GMT+6)
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
----------------------------------------------------------------------------
MEMORY_MANAGEMENT (1a)
Kernel base = 0xfffff800`02c50000 PsLoadedModuleList = 0xfffff800`02e8de50
Debug session time: Tue May 18 06:27:29.395 2010 (GMT+6)
System Uptime: 0 days 0:05:50.112
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Hope this helps,
Captain
My System SpecsSystem Spec
Reply

 Windows 7 - keeps crashing - possible explorer.exe?




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