toshiba satellite pro s500 crashing (64 bit, Win7)

fidelito · 21 May 2010

I disabled atheros wlan modem, tried to work through the internet (through wire) and it crashed again. Before that I did remove one memory module out, it did crashed, then changed remained memory module with removed one, crashed again (so it is not memory module or both modules are no good and that seems to me very unlikely), so I assume it is not memory. I will try to post last dmp file of last crash (without atheros wlan).

fidelito · 21 May 2010

Yeah, and I did forget to say in my previous post I do run zone alarm (not Kaspersky) on my computer, could that be the cause of my problems? And I cannot upload files again, is that my computer or smoething else again?

Jonathan_King · 21 May 2010

Yes, remove ZoneAlarm.

fidelito · 24 May 2010

I did remove zone alarm and installed free AVG 9 instead of it. Everything works perfectly by now, no single crash anymore in almost 2 days of work on computer. It must have been Zone alarm making all this trouble - and on the first sight it really looked as hardware glitch (I did install ZA on my computer because I wanted to use my subscription to the end). It is interesting I did install at first comodo (instead of ZA), but I could not make my WLAN device work at all with it. Maybe it was because of repeatedly installation of different drivers on WLAN devices, but after making system restore of two days back and removing zone alarm and instalation of AVG everything works perfectly (by) now. As it should be - after all.

Jonathan_King · 24 May 2010

ZoneAlarm often creates network issues, I've learned that much. When the dmp blames netio.sys, first thing check for evidence of ZA.

I'm glad to hear you've got things working now.