toshiba satellite pro s500 crashing (64 bit, Win7)

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  1. fidelito
    Posts : 9
    windows7
       New #1

    toshiba satellite pro s500 crashing (64 bit, Win7)


    My computer is crashing while browsing with IE. here is file dump (if I did it right...) attached. Computer is few months old, came in with Win 7 installed, have upgraded bios several times, windows upgraded as recommended.
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    fidelito said:
    My computer is crashing while browsing with IE. here is file dump (if I did it right...) attached. Computer is few months old, came in with Win 7 installed, have upgraded bios several times, windows upgraded as recommended.

    These were caused by netr28ux.sys your Ralink Lan wireless driver. I would download and install a fresh copy.

    Let us know if you need help with that

    Ken




    Code:
    BugCheck A, {fffff6fb402000b0, 2, 0, fffff8000307c911}
Probably caused by : netr28ux.sys( netr28ux+b214 )
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
BugCheck A, {fffff6fb405f0058, 2, 0, fffff8000307c911}
Probably caused by : netr28ux.sys ( netr28ux+b214 )
    Last edited by zigzag3143; 19 May 2010 at 03:48.
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  4. Bill2
    Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       New #3

    Had a look at your dump file.

    1) The STOP 7F, 0x00000008 error may occur because of a processor error. You can verify if your processor is fine by following the instructions on this page.

    Stop 7F, 0x00000008 (double-fault) error occurs because of a single-bit error in the ESP register

    2) Other than that, try resetting your bios to the default state.

    3) A faulty RAM module may also be responsible. Run memory diagnostics (memtestx86) to check your RAM.
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  6. fidelito
    Posts : 9
    windows7
    Thread Starter
       New #4

    I did instal new driver for my atheros wlan adapter from toshiba website (Win 7, 32/64 bit). It is working right now with chrome browser (last few days looked to me that it is less likely to crash with chrome than with IE). I will see is it working for me in the next few days....
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  7. fidelito
    Posts : 9
    windows7
    Thread Starter
       New #5

    Computer did not crash (by now) anymore. Hope this was fix to my problem. Thanks to all for the effort, and helping me out. Now I am guy with my computer working properly.
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  8. fidelito
    Posts : 9
    windows7
    Thread Starter
       New #6

    it is crashing again...


    It is crashing again. I did install this DMP file collecting tool, so here are attached DMP files from that tool. However, in that folder containing dmp's I could not find files dated today, but maybe this will help. Something is going on with upload of files, it is a bit more of 4 Mb in zip format and I cannot upload it. I am getting upload error in end of upload (in attachment upload window).
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  10. fidelito
    Posts : 9
    windows7
    Thread Starter
       New #7

    I cannot upload zipped dmp files attached to mail. Is there problems on server or did I make some mistake? First time it worked from the first time, now it is not working (upload I mean).
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  11. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #8

    Make sure the zip folder is under 8MB.
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  12. fidelito
    Posts : 9
    windows7
    Thread Starter
       New #9

    Here is dmp files attached. It only few last ones, but hope somebody could explain what is going on inside my computer.
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  13. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #10

    Still looks like your network drivers I think. This time your Atheros ones.

    However, I'm wondering if that's not the real cause. I have seen anti-virus programs point to network drivers also.

    So, update your Atheros network drivers, and uninstall them and install a fresh copy. If the BSODs continue, remove Kaspersky completely. Run this removal tool: http://support.kaspersky.com/downloa...vremover10.zip

    Then download and install Microsoft Security Essentials.

    BSOD BUGCHECK SUMMARY
    Code:
    
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri May 21 04:44:27.704 2010 (GMT-4)
System Uptime: 0 days 0:18:08.296
BugCheck 7F, {8, 80050033, 6f8, fffff80002c47e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri May 21 03:54:15.528 2010 (GMT-4)
System Uptime: 0 days 0:49:36.136
BugCheck 7F, {8, 80050033, 6f8, fffff80002c84e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu May 20 15:00:04.140 2010 (GMT-4)
System Uptime: 0 days 0:24:16.748
BugCheck 7F, {8, 80050033, 6f8, fffff80002c3be58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu May 20 13:44:52.428 2010 (GMT-4)
System Uptime: 0 days 1:19:29.646
BugCheck 7F, {8, 80050033, 6f8, fffff80002c46e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed May 19 15:47:43.818 2010 (GMT-4)
System Uptime: 0 days 4:25:26.410
BugCheck 9F, {3, fffffa80048f88a0, fffff80000b9c518, fffffa800466d010}
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 17 10:12:42.445 2010 (GMT-4)
System Uptime: 0 days 0:49:28.052
BugCheck 7F, {8, 80050033, 6f8, fffff80002c57e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 17 14:09:43.934 2010 (GMT-4)
System Uptime: 0 days 0:36:35.541
BugCheck 7F, {8, 80050033, 6f8, fffff80002c47e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 17 14:59:38.828 2010 (GMT-4)
System Uptime: 0 days 0:40:08.435
BugCheck 7F, {8, 80050033, 6f8, fffff80002c9ce58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat May 15 20:35:22.165 2010 (GMT-4)
System Uptime: 0 days 4:10:57.772
BugCheck 9F, {3, fffffa80048d9060, fffff80004052518, fffffa8008929bd0}
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri May 14 17:43:44.911 2010 (GMT-4)
System Uptime: 0 days 15:36:56.129
BugCheck 9F, {3, fffffa80048da060, fffff80000b9c518, fffffa80071a6790}
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu May 13 15:45:05.167 2010 (GMT-4)
System Uptime: 0 days 4:08:52.774
BugCheck 7F, {8, 80050033, 6f8, fffff80002c87e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun May  9 13:13:38.377 2010 (GMT-4)
System Uptime: 0 days 2:54:32.595
BugCheck 7F, {8, 80050033, 6f8, fffff80002c50e58}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
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