BSOD after screen saver mode begins

blue skies · 20 May 2010

Hello. I'm new here and hoping someone can help me with a recurring BSOD problem I've been having. I have my screen saver set for 10 minutes, (blank/black screen) and a few minutes after the screen saver comes on, I get the BSOD. Sleep mode is set for 1 hour. I am attaching my dump files. Thanks in advance for any help or advice.

zigzag3143 · 20 May 2010

blue skies said:

Hello. I'm new here and hoping someone can help me with a recurring BSOD problem I've been having. I have my screen saver set for 10 minutes, (blank/black screen) and a few minutes after the screen saver comes on, I get the BSOD. Sleep mode is set for 1 hour. I am attaching my dump files. Thanks in advance for any help or advice.

These are pretty straight forward they were caused by your ati driver (specifically atinavrr.sys). You need to remove all traces of teh current one and download and install a fresh copy

let us know if you need help

ken

Code:

BugCheck 3B, {c0000005, fffff8800407a230, fffff88009a9ed30, 0}
Probably caused by : atinavrr.sys ( atinavrr+e230 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 3B, {c0000005, fffff8800406b20e, fffff8800676bd30, 0}
Probably caused by : atinavrr.sys ( atinavrr+e20e )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 3B, {c0000005, fffff88004285230, fffff8800398ad30, 0}
Probably caused by : atinavrr.sys ( atinavrr+e230 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 3B, {c0000005, fffff88004239230, fffff8800c4f5d30, 0}

Jonathan_King · 20 May 2010

Looks like your TV Tuner drivers are causing the issue. Please remove them completely, or update them.

Update these old drivers:

Code:

fffff880`04043000 fffff880`04051000   NCREMOTEPCI NCREMOTEPCI.SYS Mon Sep 11 16:47:50 2006 (4505CB76)
fffff880`04043000 fffff880`04051000   NCREMOTEPCI NCREMOTEPCI.SYS Mon Sep 11 16:47:50 2006 (4505CB76)
fffff880`08316000 fffff880`0831e000   regi     regi.sys     Mon Apr 16 11:19:10 2007 (462393EE)
fffff880`0406a000 fffff880`0406b700   spio     spio.sys     Mon Mar 10 03:11:55 2008 (47D4DF3B)

BSOD BUGCHECK SUMMARY

Code:


Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu May 20 17:59:40.656 2010 (GMT-4)
System Uptime: 1 days 16:16:24.640
BugCheck 3B, {c0000005, fffff8800407a230, fffff88009a9ed30, 0}
Probably caused by : atinavrr.sys ( atinavrr+e230 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  ehrecvr.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Wed May 19 01:42:46.358 2010 (GMT-4)
System Uptime: 0 days 4:28:48.433
BugCheck 3B, {c0000005, fffff8800406b20e, fffff8800676bd30, 0}
Probably caused by : atinavrr.sys ( atinavrr+e20e )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  ehrecvr.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue May 18 21:13:27.098 2010 (GMT-4)
System Uptime: 0 days 21:11:40.174
BugCheck 3B, {c0000005, fffff88004285230, fffff8800398ad30, 0}
Probably caused by : atinavrr.sys ( atinavrr+e230 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  ehrecvr.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue May 18 00:01:12.556 2010 (GMT-4)
System Uptime: 0 days 20:48:26.242
BugCheck 3B, {c0000005, fffff88004239230, fffff8800c4f5d30, 0}
Probably caused by : atinavrr.sys ( atinavrr+e230 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  ehrecvr.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

blue skies · 21 May 2010

Thank you very much for the advice zigzag3143 and Jonathan_King! :)

After I read your replies, I spent some time trying to find out more about it. I was surprised that I was unable to find my TV tuner listed under my device driver. I looked through every entry, but couldn't find it.

I haven't removed and replaced any drivers yet. It's a brand new computer, and I thought I might email Lenovo first to see if they are familiar with the issue. It's been many years since I've updated any drivers, and that was in XP. Is Windows Update effective for updating drivers, if I enable that function? Or is it not recommended?

Oddly though, the problem seems to have stopped happening today. I'm really not sure what's going on.

Jonathan_King · 22 May 2010

Windows Update is very good for updating drivers. If it's not enabled already, be sure to enable it ASAP.

blue skies · 23 May 2010

Jonathan_King said:

Windows Update is very good for updating drivers. If it's not enabled already, be sure to enable it ASAP.

That is good to know! I enabled it now. Thank you! :)