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Windows 7: Multiple BSODs, help analyzing DMP files

23 May 2010   #11

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by Norron View Post
Alright, I tried uninstalling and then reinstalling Steam and no dice. I got 3 more BSODs today within minutes of each other. The dump files are attached. At this point I'm beginning to think it might be better to just format and reinstall again, even if it means spending a whole day to do it. Any opinions? Would just formatting from the win 7 install disk be the best option or is there another route you'd recommend?

These were probably caused by steam. The analysis points to win32k.sys with ir very rarely the cause. It seems like the one thing that is always running is steam.

Have you taken it up with them?

I dont even know if a clean install will help this, but I assume steam was working at some point in time.

let us know if we can help


Debug session time: Sun May 23 02:12:44.665 2010 (GMT-4)
System Uptime: 0 days 0:02:19.538
BugCheck 50, {fffffa0008ebaeb0, 1, fffff80002e887c4, 7}
Probably caused by : win32k.sys ( win32k!UserGlobalAtomTableCallout+38 )
PROCESS_NAME:  Steam.exe
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun May 23 02:09:10.276 2010 (GMT-4)
System Uptime: 0 days 0:01:46.148
BugCheck 50, {fffffa00092716b0, 1, fffff80002e907c4, 7}
Probably caused by : win32k.sys ( win32k!UserGlobalAtomTableCallout+38 )
PROCESS_NAME:  Steam.exe

My System SpecsSystem Spec
23 May 2010   #12

Win 7

I haven't had any problems with Steam before now but until only a few days ago i was still running XP 32 bit. I can only assume that this is some fault with Steam and 64 bit Win 7.

I guess it's time to contact Steam support. Thanks for all the help.
My System SpecsSystem Spec

 Multiple BSODs, help analyzing DMP files

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