Windows 7 Blue Screen Random Shutdown

Gixxer420 · 22 May 2010

Hello,

I get a random blue screen every week or so, I could be gaming, watching a video, listening to music, surfing the web or doing nothing and it hits. I can stress the crap out of my system for 24 hours straight with maximum load and it will won't blue screen. Completely random. Has been happening since I installed Windows 7, worked fine under XP and Vista. Any help is greatly appreciated.

Windows 7 Pro x64
E8400
HD4870
2x2GB G.Skill
Gigabyte P35 DS4
2x500 SATA Raid 0
SATA DVD Drive
Creative Sound Blaster X-fi Extreme Audio
750w Corsair PSU
TRUE Cooler
Really Cool System

Event Viewer:
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2010-05-22T07:15:42.218750000Z

EventRecordID 79344

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer MAINPC

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 292
BugcheckParameter1 0x0
BugcheckParameter2 0xfffffa8004838038
BugcheckParameter3 0xb2000040
BugcheckParameter4 0x800
SleepInProgress false
PowerButtonTimestamp 0

Dump File #1.

Loading Dump File [C:\Windows\Minidump\051610-12890-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
WARNING: Whitespace at end of path element
Symbol search path is: symsrv*symsrv.dll*c:\Windows\symbols*Symbol information
;.sympath SRV*C:\Windows\SYMBOLS*Symbol information

Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02801000 PsLoadedModuleList = 0xfffff800`02a3ee50
Debug session time: Sun May 16 02:32:52.509 2010 (UTC - 4:00)
System Uptime: 0 days 1:24:47.025
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004835038, b2000040, 800}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004835038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000040, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000800, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: f

STACK_TEXT:
fffff800`03f2fa98 fffff800`02def903 : 00000000`00000124 00000000`00000000 fffffa80`04835038 00000000`b2000040 : nt!KeBugCheckEx
fffff800`03f2faa0 fffff800`029874d3 : 00000000`00000001 fffffa80`047f3a00 00000000`00000000 fffffa80`047f3a50 : hal!HalBugCheckSystem+0x1e3
fffff800`03f2fae0 fffff800`02def5c8 : 00000000`00000728 fffffa80`047f3a00 fffff800`03f2fe70 fffff800`03f2fe00 : nt!WheaReportHwError+0x263
fffff800`03f2fb40 fffff800`02deef1a : fffffa80`047f3a00 fffff800`03f2fe70 fffffa80`047f3a00 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`03f2fc90 fffff800`02deedd5 : 00000000`00000002 00000000`00000001 fffff800`03f2fef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`03f2fcd0 fffff800`02de2e88 : 00000000`588586f2 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`03f2fd00 fffff800`0286feac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`03f2fd30 fffff800`0286fd13 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`03f2fe70 fffff800`0287f500 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`03339860 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeFlushMultipleRangeTb+0x260

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_BUS

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_BUS

Followup: MachineOwner
---------

Dump File #2.

WARNING: Whitespace at end of path element
WARNING: Whitespace at end of path element

Loading Dump File [C:\Windows\Minidump\052210-13234-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
WARNING: Whitespace at end of path element
Symbol search path is: symsrv*symsrv.dll*c:\Windows\symbols*Symbol information
;.sympath SRV*C:\Windows\SYMBOLS*Symbol information

Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`0285d000 PsLoadedModuleList = 0xfffff800`02a9ae50
Debug session time: Sat May 22 03:14:48.521 2010 (UTC - 4:00)
System Uptime: 0 days 11:09:08.021
Loading Kernel Symbols
...............................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004838038, b2000040, 800}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004838038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000040, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000800, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: svchost.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff800`03f35a98 fffff800`02826903 : 00000000`00000124 00000000`00000000 fffffa80`04838038 00000000`b2000040 : nt!KeBugCheckEx
fffff800`03f35aa0 fffff800`029e34d3 : 00000000`00000001 fffffa80`04804470 00000000`00000000 fffffa80`048044c0 : hal!HalBugCheckSystem+0x1e3
fffff800`03f35ae0 fffff800`028265c8 : 00000000`00000728 fffffa80`04804470 fffff800`03f35e70 fffff800`03f35e00 : nt!WheaReportHwError+0x263
fffff800`03f35b40 fffff800`02825f1a : fffffa80`04804470 fffff800`03f35e70 fffffa80`04804470 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`03f35c90 fffff800`02825dd5 : 00000000`00000002 00000000`00000001 fffff800`03f35ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`03f35cd0 fffff800`02819e88 : fffff800`02a47e80 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`03f35d00 fffff800`028cbeac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`03f35d30 fffff800`028cbd13 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`03f35e70 fffff800`0288c999 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`07b2f7d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeFlushProcessWriteBuffers+0x65

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_BUS

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_BUS

Followup: MachineOwner
---------

zigzag3143 · 22 May 2010

Gixxer420 said:

Hello,

I get a random blue screen every week or so, I could be gaming, watching a video, listening to music, surfing the web or doing nothing and it hits. I can stress the crap out of my system for 24 hours straight with maximum load and it will won't blue screen. Completely random. Has been happening since I installed Windows 7, worked fine under XP and Vista. Any help is greatly appreciated.

Windows 7 Pro x64
E8400
HD4870
2x2GB G.Skill
Gigabyte P35 DS4
2x500 SATA Raid 0
SATA DVD Drive
Creative Sound Blaster X-fi Extreme Audio
750w Corsair PSU
TRUE Cooler
Really Cool System

Code:

Event Viewer:
- System 

  - Provider 

   [ Name]  Microsoft-Windows-Kernel-Power 
   [ Guid]  {331C3B3A-2005-44C2-AC5E-77220C37D6B4} 
 
   EventID 41 
 
   Version 2 
 
   Level 1 
 
   Task 63 
 
   Opcode 0 
 
   Keywords 0x8000000000000002 
 
  - TimeCreated 

   [ SystemTime]  2010-05-22T07:15:42.218750000Z 
 
   EventRecordID 79344 
 
   Correlation 
 
  - Execution 

   [ ProcessID]  4 
   [ ThreadID]  8 
 
   Channel System 
 
   Computer MAINPC 
 
  - Security 

   [ UserID]  S-1-5-18 
 

- EventData 

  BugcheckCode 292 
  BugcheckParameter1 0x0 
  BugcheckParameter2 0xfffffa8004838038 
  BugcheckParameter3 0xb2000040 
  BugcheckParameter4 0x800 
  SleepInProgress false 
  PowerButtonTimestamp 0

Code:

Dump File #1.

Loading Dump File [C:\Windows\Minidump\051610-12890-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
WARNING: Whitespace at end of path element
Symbol search path is: symsrv*symsrv.dll*c:\Windows\symbols*Symbol information
;.sympath SRV*C:\Windows\SYMBOLS*Symbol information

Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02801000 PsLoadedModuleList = 0xfffff800`02a3ee50
Debug session time: Sun May 16 02:32:52.509 2010 (UTC - 4:00)
System Uptime: 0 days 1:24:47.025
Loading Kernel Symbols
...............................................................
................................................................
............
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004835038, b2000040, 800}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004835038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000040, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000800, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

STACK_TEXT:  
fffff800`03f2fa98 fffff800`02def903 : 00000000`00000124 00000000`00000000 fffffa80`04835038 00000000`b2000040 : nt!KeBugCheckEx
fffff800`03f2faa0 fffff800`029874d3 : 00000000`00000001 fffffa80`047f3a00 00000000`00000000 fffffa80`047f3a50 : hal!HalBugCheckSystem+0x1e3
fffff800`03f2fae0 fffff800`02def5c8 : 00000000`00000728 fffffa80`047f3a00 fffff800`03f2fe70 fffff800`03f2fe00 : nt!WheaReportHwError+0x263
fffff800`03f2fb40 fffff800`02deef1a : fffffa80`047f3a00 fffff800`03f2fe70 fffffa80`047f3a00 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`03f2fc90 fffff800`02deedd5 : 00000000`00000002 00000000`00000001 fffff800`03f2fef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`03f2fcd0 fffff800`02de2e88 : 00000000`588586f2 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`03f2fd00 fffff800`0286feac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`03f2fd30 fffff800`0286fd13 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`03f2fe70 fffff800`0287f500 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`03339860 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeFlushMultipleRangeTb+0x260


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

Followup: MachineOwner
---------

Dump File #2.

WARNING: Whitespace at end of path element
WARNING: Whitespace at end of path element

Loading Dump File [C:\Windows\Minidump\052210-13234-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
WARNING: Whitespace at end of path element
Symbol search path is: symsrv*symsrv.dll*c:\Windows\symbols*Symbol information
;.sympath SRV*C:\Windows\SYMBOLS*Symbol information

Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`0285d000 PsLoadedModuleList = 0xfffff800`02a9ae50
Debug session time: Sat May 22 03:14:48.521 2010 (UTC - 4:00)
System Uptime: 0 days 11:09:08.021
Loading Kernel Symbols
...............................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004838038, b2000040, 800}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004838038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000040, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000800, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff800`03f35a98 fffff800`02826903 : 00000000`00000124 00000000`00000000 fffffa80`04838038 00000000`b2000040 : nt!KeBugCheckEx
fffff800`03f35aa0 fffff800`029e34d3 : 00000000`00000001 fffffa80`04804470 00000000`00000000 fffffa80`048044c0 : hal!HalBugCheckSystem+0x1e3
fffff800`03f35ae0 fffff800`028265c8 : 00000000`00000728 fffffa80`04804470 fffff800`03f35e70 fffff800`03f35e00 : nt!WheaReportHwError+0x263
fffff800`03f35b40 fffff800`02825f1a : fffffa80`04804470 fffff800`03f35e70 fffffa80`04804470 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff800`03f35c90 fffff800`02825dd5 : 00000000`00000002 00000000`00000001 fffff800`03f35ef0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff800`03f35cd0 fffff800`02819e88 : fffff800`02a47e80 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff800`03f35d00 fffff800`028cbeac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff800`03f35d30 fffff800`028cbd13 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff800`03f35e70 fffff800`0288c999 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`07b2f7d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeFlushProcessWriteBuffers+0x65


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_BUS

Followup: MachineOwner
---------

As it says in your analysis it is bugcheck 124 which is hardware related. Use these to find what that means and what to try. https://www.sevenforums.com/crash-loc...-what-try.html

Let us know if you need help

Ken

th3r0ck · 22 May 2010

severe electric shut down can cause this problem. we cant see ur system specs. can u hook it up in ur profile please? or can you post ur system specs here.

before that

try ZIGZAG3143's link!

squall leonhart · 22 May 2010

remove the xtreme audio and resort to onboard sound. if your one of the unlucky ones, its the creative drivers

Gixxer420 · 22 May 2010

Already tried everything at zigzag3143's link, I've been trying to fix this problem since Windows 7 came out. What makes this problem VERY difficult to solve is the fact that it may not manifest itself for a couple of days, weeks I've even had it disappear for a month but it always comes back. Never happened under Vista, or Windows XP...

Gixxer420 · 24 May 2010

Tried the sound card, still crashed.