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Windows 7: Series of BSOD

27 May 2010   #11
Nate96r

Windows 7 64bit
 
 

It would cost $60 to send it back, then $60 again to return it after they fix it. Really don't want to go through all that.

One RAM stick might be bad. I'm still stable with just the working one in. Hopefully this keeps up and I can RMA just one of the RAM sticks.

Would you happen to know if my RAM is compatible with my motherboard?


My System SpecsSystem Spec
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28 May 2010   #12
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by Nate96r View Post
It would cost $60 to send it back, then $60 again to return it after they fix it. Really don't want to go through all that.

One RAM stick might be bad. I'm still stable with just the working one in. Hopefully this keeps up and I can RMA just one of the RAM sticks.

Would you happen to know if my RAM is compatible with my motherboard?
well your motherboard spec page should show a list of compatible ram but before you check you also need to know which revision number your board is , either rev 1.0 or rev 2.0 ?

Unfortunately I cannot find the memory support list on their newly designed website

I would seriously pursue your original pc supplier and tell them how specific all these BSOD are and ask them why it should incur you a cost as they have sold you a system that has never worked !

If it was a car it would be on recall at their expense so how is your computer different ?
My System SpecsSystem Spec
02 Jun 2010   #13
Nate96r

Windows 7 64bit
 
 

It's Rev 1.0

he BGOD stopped with just RAM stick in, but it still occasionally locks up, and I have to force a restart.

I'm not really sure what else to do. Do you think the RAM isn't compatible with my motherboard? That's the only thing I can think of.

Like I said I can't send the whole system back, I need my PC and not worth all the hassle and money. But if I knew for sure it was the RAM I could either buy some new sticks or return what I got for some new ones. Just don't want to go there if I don't even know if that's the problem.
My System SpecsSystem Spec
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03 Jun 2010   #14
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by Nate96r View Post
It's Rev 1.0

he BGOD stopped with just RAM stick in, but it still occasionally locks up, and I have to force a restart.

I'm not really sure what else to do. Do you think the RAM isn't compatible with my motherboard? That's the only thing I can think of.

Like I said I can't send the whole system back, I need my PC and not worth all the hassle and money. But if I knew for sure it was the RAM I could either buy some new sticks or return what I got for some new ones. Just don't want to go there if I don't even know if that's the problem.
have you updated your bios ??

If yes and your running the latest version then with the .dmp files and symptoms you have described everything strongly suggests your ram is either faulty or a bad match but it could be a motherboard fault such as the memory controller which is in the northbridge chipset or as a less likely option another fault we haven't yet discovered ?

In your situation I would get in touch with "Cyberpower" and tell them what's happening and ask them if they can replace the ram for something off the compatible list or if they will replace the whole machine ?

super talent 2GB/128x8 CL9, DDR3-1333, W1333UB2GV is NOT on the compatible list for your motherboard Attachment 76556 so you have a strong case for a badly built system ?

I believe if you talk to them they will help as they are fully aware that supporting a product with no cost to yourself is your right as a buyer and you may be pleasantly surprised , just be firm but polite and let them offer you a solution ?
My System SpecsSystem Spec
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