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Windows 7: Windows 7 Random Reboots no BSoD

22 May 2010   #1
bendold

Windows 7 Ultimate
 
 
Windows 7 Random Reboots no BSoD

I am currently having a problem with a computer I built. The computer when you have it in normal startup or selective startup will reboot itself when you are watching videos online. The reboot will happen quicker in IE 8 then Firefox 3.6 but will do it in both. There is no BSoD on reboot. I have deselected the automatic reboot selection in case of a BSoD just in case there is one. In the event viewer it just says the computer rebooted but doesn't have an error saying why it rebooted. I have checked the temps and they are with in spec.

If I go in safe mode it will not reboot itself. This leads me to believe it is a driver/software problem. I have checked the memory with memtest86+ 4.10 and it passes. I have ran sfc and chkdsk and both found no problems. I have downloaded the latest drivers for the motherboard and video card. The computer will not reboot itself if it is left idle. It only reboots when you use the internet or internet video.

Any help would be greatly appreciated,
Ben

Hardware:
Intel Core i7 860
Intel DH55TC motherboard
Sapphire Radeon HD4350 1GB video Card
Seagate 1TB hard drive
4GB Kingston DDR3 - Default timings
Windows 7 Home Premium


My System SpecsSystem Spec
.
22 May 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by bendold View Post
I am currently having a problem with a computer I built. The computer when you have it in normal startup or selective startup will reboot itself when you are watching videos online. The reboot will happen quicker in IE 8 then Firefox 3.6 but will do it in both. There is no BSoD on reboot. I have deselected the automatic reboot selection in case of a BSoD just in case there is one. In the event viewer it just says the computer rebooted but doesn't have an error saying why it rebooted. I have checked the temps and they are with in spec.

If I go in safe mode it will not reboot itself. This leads me to believe it is a driver/software problem. I have checked the memory with memtest86+ 4.10 and it passes. I have ran sfc and chkdsk and both found no problems. I have downloaded the latest drivers for the motherboard and video card. The computer will not reboot itself if it is left idle. It only reboots when you use the internet or internet video.

Any help would be greatly appreciated,
Ben

Hardware:
Intel Core i7 860
Intel DH55TC motherboard
Sapphire Radeon HD4350 1GB video Card
Seagate 1TB hard drive
4GB Kingston DDR3 - Default timings
Windows 7 Home Premium

We would be more useful if we had the actual DMp file usually created when the computer crashes. Use these to find it (if there is one) and upload it. https://www.sevenforums.com/crash-loc...d-problem.html


thanks
\
Ken
My System SpecsSystem Spec
22 May 2010   #3
bendold

Windows 7 Ultimate
 
 

Thats one of the problems I am running into. There is no dump file created when it reboots. There is no log created in event viewer other then the system rebooted. This is what is making it so hard to figure out.
My System SpecsSystem Spec
.

22 May 2010   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Check your PSU.
My System SpecsSystem Spec
22 May 2010   #5
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by theog View Post
Check your PSU.
I second that
My System SpecsSystem Spec
22 May 2010   #6
HMonk

Dual boot XP Pro SP3x86 and Win7 Pro x64
 
 

You might want to go to Resplendence and read about and DL the free WhoCrashed which is an automated crash dump analyzer. I find that most of the time it will accurately report faulty drivers - better than EV and on par with a lengthy dmp file analysis - without all of the enigmatic computer speak.

Monk
My System SpecsSystem Spec
22 May 2010   #7
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

I third the power supply comment, it's the most likely cause is a matter of fact.
My System SpecsSystem Spec
22 May 2010   #8
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by HMonk View Post
You might want to go to Resplendence and read about and DL the free WhoCrashed which is an automated crash dump analyzer. I find that most of the time it will accurately report faulty drivers - better than EV and on par with a lengthy dmp file analysis - without all of the enigmatic computer speak.

Monk
Sorry, but unless I'm mistaken, WhoCrashedIt won't work if there is no dmp.
My System SpecsSystem Spec
22 May 2010   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by HMonk View Post
You might want to go to Resplendence and read about and DL the free WhoCrashed which is an automated crash dump analyzer. I find that most of the time it will accurately report faulty drivers - better than EV and on par with a lengthy dmp file analysis - without all of the enigmatic computer speak.

Monk
Monk, he doesnt have DMP's and who crashed, while a good entry level program oftem gives incomplete analysis
My System SpecsSystem Spec
22 May 2010   #10
HMonk

Dual boot XP Pro SP3x86 and Win7 Pro x64
 
 

Two points:

1. WhoCrashed is, indeed, a great entry-level app;

2. I completely forgot about the lack of a dmp file.

It's no excuse but I claim age!

An old Monk
My System SpecsSystem Spec
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 Windows 7 Random Reboots no BSoD




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