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Windows 7: Windows 7 blue screen x64

26 May 2010   #1
Lipew

Windows 7
 
 
Windows 7 blue screen x64

Hello everybody! Ill try to post a new thread! sorry for my poor english.

After buy my new Computer, i installed win 7 64 bits version, i installed mobo drivers and when i used to restart i had an error as if I had turned off the PC directly from the outlet, but i could start.After the final update turned off the pc and went to sleep. two days later I turned on and i had the blue screen just before entering the desktop loading the win and i could not start the PC, even when put to the win see what the problem was he gave blue screen and restarted. I disconnected the PC and turned on todey again, ask to restore the windows and stood in the following blue screen:

STOP: 0000021a {FATAL SYSTEM ERROR}
THE SESSION PROCESS OR SYSTEM PROCESS TERMINATED UNEXPECTEDLY WITH A STATUS OF 0X00000000 (0XC0000221 0X001003F0)
THE SYSTEM HAS BEEN SHUT DOWN

OK,Restarted again, I managed to restore the windows, it became normal again. So reinstalled everything I left the windows recognize the drivers not installed any motherboard drivers, so ...installed the updates when I installed the lastest updates blue screen has again before carrying the win to enter the desktop! gave the following error log:


Signature Problem:
Problem Event Name: BlueScreen
Operational System Version: 6.1.7600.2.0.0.256.1
Identification of Location: 1046


Additional Information About the Problem:
BCCode: 24
BCP1: 0000000000190477
BCP2: FFFFF88003B6F398
BCP3: FFFFF88003B6EC00
BCP4: FFFFF8800103AD59
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I would like if someone could help, cause i bought all the pieces separately and its still in warranty. My Ram Memory is running at 1333MHz cause mobo only acepts by overclocking it.

AMD Phenom II x4 965 BE - MSI 790FX-GD70 - 4x 2GB (8GB) DDR 3 Corsair 1600MHz - WD HD 750GB 7200rpm 32MB Cache SATA 3.0Gb/s 3.5
- PSU XFX Black Edition 850w Real - Thermaltake V9 Black Edition - HD 2600XT GDDR4 256MB video card.


THanks!


My System SpecsSystem Spec
.
26 May 2010   #2
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Please read this thread and post back. We will be glad to help you.

https://www.sevenforums.com/crash-loc...d-problem.html
My System SpecsSystem Spec
26 May 2010   #3
Lipew

Windows 7
 
 
Done

Done, uploaded.Thanks!
My System SpecsSystem Spec
.

26 May 2010   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello !! Welcome to SF !!

The Dump is pointing to a Windows Core System File which might not be the actual problem. But lets do some basic troubleshooting

Quote:
HARDWARE DIAGNOSTIC:

Run Hard Drive Diagnostic and Memory Diagnostic

Start | CMD | Right Click and Run as administrator | SFC /SCANNOW
There was a Service execptions with NTSTATUS Error 0xc0000005 usually caused by Firewall / Antivirus. If you have installed any uninstall it completely and also run the Removal Tool to make sure all the left over files are out.

Bugcheck: -

Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu May 27 01:57:47.520 2010 (GMT+5)
System Uptime: 0 days 0:00:08.831
BugCheck 24
ERROR_CODE: (NTSTATUS) 0xc0000005
PROCESS_NAME:  smss.exe
IMAGE_NAME:  Ntfs.sys
Hope this helps,
Captain
My System SpecsSystem Spec
26 May 2010   #5
Lipew

Windows 7
 
 

OK, scan had no problems, i'll do the other tests. I installed nothing, just, windows 7 and when i did the lastests updates i got blue screen...i ran windows with last valid configuration and since 5 hours ago, nothing happend.
My System SpecsSystem Spec
26 May 2010   #6
Lipew

Windows 7
 
 

Quote   Quote: Originally Posted by Lipew View Post
OK, scan had no problems, i'll do the other tests. I installed nothing, just, windows 7 and when i did the lastests updates i got blue screen...i ran windows with last valid configuration and since 5 hours ago, nothing happend.
i discoverd that in windows update he installs Windows Malicious Software Removal Tool and i found it on his Paste. Can it help?? Seems to be the same error.
My System SpecsSystem Spec
27 May 2010   #7
Lipew

Windows 7
 
 
Memory Test

I ran memory test by 10 hours, #6 tests, and no errors.
My System SpecsSystem Spec
27 May 2010   #8
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Lipew View Post
I ran memory test by 10 hours, #6 tests, and no errors.
Ok I believe you used the MemTest86+ to run the Diagnostic. Then as i asked you before what protect i.e. Firewall / Antivirus are you using ??

- Captain
My System SpecsSystem Spec
27 May 2010   #9
Lipew

Windows 7
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Quote   Quote: Originally Posted by Lipew View Post
I ran memory test by 10 hours, #6 tests, and no errors.
Ok I believe you used the MemTest86+ to run the Diagnostic. Then as i asked you before what protect i.e. Firewall / Antivirus are you using ??

- Captain
yes, used memtest86+. Not using antivirus, only windows 7 defender that i think it was updated with windows update too, and only windows 7 original firewall.
what should i do now?
My System SpecsSystem Spec
27 May 2010   #10
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Follow this Doucment and Enable Driver Verifier Using Driver Verifier to identify issues with Drivers

- Captain
My System SpecsSystem Spec
Reply

 Windows 7 blue screen x64




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