"has stopped working" and BSOD's


  1. Posts : 4
    Windows 7 Home Premium 64bit
       #1

    "has stopped working" and BSOD's


    Been posting this on several other debugging forums and nothing has been resolved.

    I'll attach the SF Diagnostic folder here with all the relevant files for you pros.

    The problem:

    I'm getting "has stopped working" on everything from Explorer, Iexplorer, Windows Defender, my antivirus software and COM Surrogate. It only happens on some computer sessions (as in really unpredictable behaviour). Sometimes Explorer keeps restarting over and over again for 10 minutes until I force a system restart.

    I also get BSOD's with different information on it.

    What I've done to date:

    - ran memtest86 for 5 passes with no errors or any issues.
    - tried 3 different Antivirus software and done a thorough uninstall after each one (Avast, Avira and my current MSE).
    - ran CHKDSK /f and /r with no corrupted or damaged files.
    - formatted my OS HDD and reinstalled Windows 7 again after I couldn't resolve the problem the first time around.

    Thanks in advance for any help on this guys!
    Last edited by snapnstop; 28 May 2010 at 23:11. Reason: Re-uploaded the .zip
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    The .dmp file was corrupted and was un-readable... can you re-upload it?
      My Computer


  3. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Just had 2 BSOD's today. Had to restart the computer and another one came up.

    They were: STOP 0x00000024 and STOP 0x0000007e.

    Both of them should be included in a updated attachment of my first post.

    Damn this is confusing... I restarted a third time and nothing is wrong...
      My Computer


  4. Posts : 4
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Anyone read the .dmp files and have a clue?

    Kinda bumping this thread as no help has been received. :)

    Thanks in advance!
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #5

    snapnstop said:
    Anyone read the .dmp files and have a clue?

    Kinda bumping this thread as no help has been received. :)

    Thanks in advance!
    running them now might take a bit there are more than a few


    Ok

    There are as many causes as BSOD's. When there are that many I have to think hardware. In fact several were still being caused by memory corruption so I wonder how long you ran the memory test, and if you tested the mobo memory slots one by one as well

    If you have not yet run a system file check you should by
    (type cmd in search>right click and run as admin>sfc /scannow)

    Let us know the results


    Code:
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Fri May 28 01:35:54.656 2010 (GMT-4)
    System Uptime: 0 days 0:00:38.451
    BugCheck 1000007E, {ffffffffc0000005, fffff800030070f3, fffff880031b68b8, fffff880031b6120}
    Probably caused by : ntkrnlmp.exe ( nt!ExFreePoolWithTag+43 )
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Fri May 28 01:34:04.551 2010 (GMT-4)
    System Uptime: 0 days 0:00:38.971
    BugCheck 24, {1904fb, fffff88007f23328, fffff88007f22b90, fffff800031bddbe}
    Probably caused by : Ntfs.sys ( Ntfs!NtfsQueryDirectory+1d17 )
    PROCESS_NAME:  WerFault.exe
    BUGCHECK_STR:  0x24
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Wed May 26 19:39:19.287 2010 (GMT-4)
    System Uptime: 0 days 0:00:53.098
    BugCheck 3B, {c0000005, fffff88001106fa9, fffff88008fb47e0, 0}
    Probably caused by : fltmgr.sys ( fltmgr!GetContextFromStreamList+99 )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  MpCmdRun.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Mon May 24 02:54:33.452 2010 (GMT-4)
    System Uptime: 0 days 0:10:47.247
    BugCheck 24, {1904fb, fffff8800318c5d8, fffff8800318be40, fffff80002eadbb3}
    Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteScb+108 )
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x24
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Mon May 24 01:37:02.482 2010 (GMT-4)
    System Uptime: 0 days 0:09:06.293
    BugCheck 19, {21, fffff900c1f92000, 7e80, 80000007e80}
    Probably caused by : win32k.sys ( win32k!FreeObject+58 )
    BUGCHECK_STR:  0x19_21
    PROCESS_NAME:  iexplore.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Mon May 24 01:27:22.126 2010 (GMT-4)
    System Uptime: 0 days 1:05:42.937
    BugCheck 3B, {c0000005, fffff8000312c73f, fffff88009bc08f0, 0}
    Probably caused by : memory_corruption ( nt!MiUnsecureVirtualMemory+15f )
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  explorer.exe
    Bugchecks which can be checked here. http://www.carrona.org/bsodindx.html#The_BSOD_Listing
    Code:
    Bugcheck code 1000007E
    Bugcheck code 00000024
    Bugcheck code 0000003B
    Bugcheck code 00000024
    Bugcheck code 00000019
    Bugcheck code 0000003B
    Since hardware is suspected I have included what that means, and what to try instructions here. https://www.sevenforums.com/crash-loc...-what-try.html

    Let us know if we can help

    ken
      My Computer


 

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