Windows 7: BSOD

dolcevita · 28 May 2010

Hi,

I have attached my minidump file. Can anyone please help me figure out what is causing the multiple BSOD. It all began when I attempted to use a bluetooth dongle which I have since removed and removed all software for (well at least I think I have). Since then it is Ok for a while (days) then will crash many times in a day.

Thanks.

Tews · 28 May 2010

This one was very straight forward ...Memory corruption... Download memtest86 and let it run overnight for at least 5 passes... Post your results...

Memtest86 Download

dolcevita · 28 May 2010

thanks! I am not very technical - the computer has a raid 5 set-up and also a solid state drive. Can I run the memtest86 on it?

Tews · 28 May 2010

Yes.. your Raid array will not pose any problem... download the ISO image and burn it as an image file ... boot from the disc and let it do its thing... Let us know if you have any problems.. :)

Dwarf · 28 May 2010

As its name suggests, memtest only tests your actual memory, that is your RAM. It does not touch your HDDs or SSDs - there are other programs available that can test these.

dolcevita · 28 May 2010

Thanks for the replies. I am having trouble downloading and saving memtest86 to cd but will figure it out Im sure. The computer has 12 gb of RAM (4 sticks of 3GB) - I noticed Memtest says to use with 4Gb or less - is this per stick or in total?

Jonathan_King · 28 May 2010

Use this version: Memtest86+ - Advanced Memory Diagnostic Tool

Direct link to the ISO file: http://memtest.org/download/4.10/mem...+-4.10.iso.zip

Jonathan_King · 28 May 2010

Here's some more analysis on your dmps.

Update these old drivers or their respective programs.

Code:


ASACPI.sys   Sun Mar 27 22:30:36 2005: http://www.techsupportforum.com/microsoft-support/windows-vista-windows-7-support/414853-more-bsod-windows-7-7600-a.html#post2347791
wacomvhid.sys Fri Jul 11 14:16:41 2008- Wacom tablet mouse driver
WacomVKHid.sys Thu Feb 15 18:10:54 2007 -Wacom tablet mouse driver
windrvr6.sys Tue Mar 27 18:32:28 2007
wacommousefilter.sys Fri Feb 16 13:12:17 2007- Wacom tablet mouse driver
Spyder3.sys  Mon Sep 10 09:13:46 2007 - Spyder3 USB Drive
adfs.SYS     Mon Nov 03 11:48:14 2008- Adobe Drive File System Driver

How To Find Drivers:

Quote:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

If Memtest checks back clean after 5+ passes, follow these instructions for enabling driver verifier: Using Driver Verifier to identify issues with Drivers

Code:


BugCheck 1A, {41790, fffffa8006a3cb90, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1A, {41790, fffffa8006690c90, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1A, {41790, fffffa80056f9dc0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1A, {41790, fffffa800678f0c0, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
BugCheck 1A, {41790, fffffa800664be10, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

dolcevita · 28 May 2010

Thanks for your help. I have gone to the manufacturer websites and tried to download the latest drivers but it doesnt work! They appear to update but when I restart and then check - the new drivers are not there - still the old ones. What am I doing wrong?

Jonathan_King · 28 May 2010

How do you know the drivers have not been updated?

Go ahead and do the memory test as recommended above. If you get any more dmps, please upload them.