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Windows 7: Random BLue screens

01 Jun 2010   #11
Nightfox

win 7 64bit
 
 

ok so i installed the new VGA card and installed the newest nvidia drivers after removing the ATI drivers

after a hour and a bit i got another BSOD running Furmark.

so with a new VGA card still got the BSOD


here is the log for it, if you could tell me what was the cause this time.


starting to seem like the mainbored may be at fault after all.
Im gonna test furmark again just to make sure.


My System SpecsSystem Spec
.
01 Jun 2010   #12
usasma
Microsoft MVP

 
 

Well, it's not very clear what's to blame on this one. Please run Driver Verfier according to these instructions:
Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
Summary of the BSOD:
Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jun  1 19:14:08.954 2010 (GMT-4)
System Uptime: 0 days 6:18:15.093
BugCheck 3B, {c0000005, fffff80002cdb497, fffff88008cf8060, 0}
Probably caused by : ntkrnlmp.exe ( nt!PspReturnQuota+47 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
My System SpecsSystem Spec
02 Jun 2010   #13
Nightfox

win 7 64bit
 
 

thanks usasma

i will try the Driver Verifier and see what happens.

in the mean time after that BSOD i got, i ran fur mark again and it crashed again and it seems the pc BSOD while idle on the windows logging screen.

here are the last 2 bump files.


thanks again for the assistance
My System SpecsSystem Spec
.

02 Jun 2010   #14
usasma
Microsoft MVP

 
 

I hope that these dump files will contain some useful info, but the Driver Verifier dump files are the one's that are most likely to have the info that we need.

One of the dump files blames your Intel storage drivers - so I'd suggest updating them first.
ย Intel(R) Matrix Storage Manager

Summary of the BSOD's:
Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun  2 00:11:39.532 2010 (GMT-4)
System Uptime: 0 days 0:26:46.046
BugCheck BE, {fffff880014919e8, 8000000003a67121, fffff88003b47840, b}
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by : iaStor.sys ( iaStor+f163 )
BUGCHECK_STR:  0xBE
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jun  1 23:43:49.303 2010 (GMT-4)
System Uptime: 0 days 4:28:42.817
BugCheck 1A, {5003, fffff70001080000, ee, f0000000dc}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+21b86 )
BUGCHECK_STR:  0x1a_5003
PROCESS_NAME:  CurseClient.ex
My System SpecsSystem Spec
03 Jun 2010   #15
Nightfox

win 7 64bit
 
 

hi there

i ran verifier like you suggested.
i got about 7 BSOD but the issue i got the PC rebooted so fast i couldn't see what caused the error. then i went a look for mini bump file and none were created.

i changed my settings on the dump file to not auto restart. and managed to see the one error but again no dump file.

the BSOD happened before the login screen and after a few restarts windows wanted to do a repair and i just told it to start windows like normal. With verifier running i ran Furmark for 7 hours no error (using the NVIDIA card), then i ran Prime95 and 5min in got a error on the cores something about rounding down was 0.4 and should be 0.5 but no BSOD. the BSOD happened 3 times when running 3D mark vantage but again no bump files created.

The place i got the pc from is gonna loan me a new mainbored to test and see what happens. same mainbored as i got now. im thinking of formating and reloading windows 7 64bit when i get the new bored and put in my ATI card again and run some test and hopefully it will be stable and work.

thanks again for your help. pitty no bump files to see what caused the BSOD.
My System SpecsSystem Spec
03 Jun 2010   #16
Nightfox

win 7 64bit
 
 

One of the dump files blames your Intel storage drivers - so I'd suggest updating them first.
ย Intel(R) Matrix Storage Manager

I had a look on MSI web site i downloaded all the drivers for this model mainbored and all the bored drivers are the latest out. so i have been using all the newest drivers out. don't seem to find a newer driver then the one i got.
My System SpecsSystem Spec
03 Jun 2010   #17
usasma
Microsoft MVP

 
 

The stuff in RED below will make the system stop so you can read the BSOD:
Quote:
Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

My System SpecsSystem Spec
03 Jun 2010   #18
usasma
Microsoft MVP

 
 

You must remove the current iaStor.sys file and replace it with a new one (because of the error).
If you don't, it's likely that the error will keep occurring.
The easiest way is to uninstall the current software and then to install the updated software.

To further complicate things, it appears that they've changed the name to Rapid Storage Technology (RST)
The latest version is at this link: ย Intel(R) Rapid Storage Technology
The previous links don't have the most updated version.

Intel version is 9.6.0.1014 dated 23 Mar 2010
MSI version is 9.5.0.1037 dated 08 Jan 2010

Your call...
My System SpecsSystem Spec
03 Jun 2010   #19
Nightfox

win 7 64bit
 
 

Quote   Quote: Originally Posted by usasma View Post
The stuff in RED below will make the system stop so you can read the BSOD:
Quote:
Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

i did that that last night.

the error i got was :IRQL_NOT_LESS_OR_EQUAL
but no bump files so wierd that no bumps are formed. box BSOD about 10min ago and also no bump file, error was the same as above.


The Intel(R) Rapid Storage Technology, reading the intel site its for RAID mostly.
Could it be that im running 2 HDD in raid 0 that causing these problems?
My System SpecsSystem Spec
03 Jun 2010   #20
usasma
Microsoft MVP

 
 

1 - check in C:\Windows for a file named MEMORY.dmp Let us know if it's there or not.

2 - The drivers are for the controller - it does RAID and it does non-RAID.
My System SpecsSystem Spec
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