Need help with page fault and other random BSOD

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  1. Posts : 30
    Windows 7
       #1

    Need help with page fault and other random BSOD


    The page faults occur mostly while playing WoW. The other ones usually just happen at random times after I walk away from the comp.

    I checked the RAM with memtest and it passed with 0 errors (though I only allowed it 1 pass).


    Thanks for any info you can give.
    Last edited by Doompa; 01 Jun 2010 at 10:30.
      My Computer


  2. Posts : 30
    Windows 7
    Thread Starter
       #2

    Update: I ran memtest through 5 passes and recieved zero errors.

    Any help on analyzing the dump files would be appreciated.
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #3

    Welcome to SF!

    Please follow these directions for enabling Driver Verifier: Using Driver Verifier to identify issues with Drivers

    Update these old drivers:
    Code:
    wanatw64.sys Mon Apr 11 18:07:10 2005
    ctac32k.sys  Wed Jul 02 04:38:22 2008
    gdrv.sys     Sat Oct 13 03:22:00 2007
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads

    Code:
    
    BugCheck 7F, {8, 80050031, 6f8, fffff800030075f4}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    BugCheck 50, {7ffe0324, 0, 7532ee15, 8}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+43057 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    BugCheck 3B, {c0000005, fffff960003741d9, fffff88003ab9070, 0}
    Probably caused by : win32k.sys ( win32k!DestroyUMPDHeap+d )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    BugCheck 50, {fffff100123ab960, 1, fffff80002d99042, 7}
    Probably caused by : ntkrnlmp.exe ( nt!NtClearEvent+32 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    BugCheck 1A, {41201, fffff680002d6940, eb3000800a87e847, fffffa8009413a90}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13bb2 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    
      My Computer


  4. Posts : 30
    Windows 7
    Thread Starter
       #4

    Thanks.

    The gdrv.sys I guess is from Gigabyte's Dynamic Energy Save. I never used the program so I went and uninstalled it and changed the name of that driver.

    From what I found the ctac32k.sys is from Creative. I have a creative x-fi fatal1ty but from what I've been reading, the file is for an Audigy card which confused me quite a bit. This was a clean install of Win 7 so there should not be any other card drivers on there (along with the fact that I've never had an audigy) but I assume it was put there for a reason.

    The wanatw64.sys I could find very little information on but it appears to be related to AOL

    Were one of these drivers causing the crashes? I figured it was RAM or my video card.
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #5

    wanatw64.sys could also be your network adapter drivers.

    Old drivers can have compatibility issues, and cause a BSOD. Whether or not those drivers caused your problem is unclear, but even if not, old drivers should still be updated.
      My Computer


  6. Posts : 30
    Windows 7
    Thread Starter
       #6

    My network adapter driver was dated from March of 2010.

    I wish those dumps could have told me something about what was causing the problem. It doesn't happen too often but the page faults happen after playing World of Warcraft for a period of time so I figured it was the RAM or the vid card
      My Computer


  7. Posts : 13,354
    Windows 7 Professional x64
       #7

    The dmps point to a driver issue, most likely. Please enable driver verifier, and hopefully it will tell us which one.

    Using Driver Verifier to identify issues with Drivers
      My Computer


  8. Posts : 30
    Windows 7
    Thread Starter
       #8

    Ok i enabled it and now the comp is on the Starting Windows screen and has been for awhile. I hear the comp loading stuff so is it verifying?
      My Computer


  9. Posts : 13,354
    Windows 7 Professional x64
       #9

    It will be verifying in the background.

    Leave it for maybe 30 minutes, and reboot it if it hasn't moved on. Your system may be slow and crashy until you turn it off.
      My Computer


  10. Posts : 30
    Windows 7
    Thread Starter
       #10

    I had to do a system restore to get to windows but it seems to be working fine now.


    I did the driver verification and got an immediate crash 2 times. The driver has to do with Spyware Doctor. I'm going to run the driver test without testing that driver to see if it is something else too.
      My Computer


 
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