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Windows 7: My new computer keeps crashing and I don't know why

07 Jun 2010   #11
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by ktyure View Post
So the Dell technician came to my house today and replaced my motherboard and memory with brand new replacement parts. Upon finishing the job, we tested the computer to see if everything was okay. My computer now cannot even boot up anymore. The technician got on the phone with dell and told them that the replacement motherboard might be defective as well. The person on the phone then talked to the HR department and now I was a new system coming in the mail. I spoke with the dell associate on the phone and he apologized for the inconvience and said something about getting some free upgrades (unfortunately his accent was very strong and I did not understand what he said after that.) So that's the story now. I'm getting a new system now. Hopefully this one will work properly. Thanks for the help guys.

Stay on top of it ktyure and thanks for bringing us up to speed.


My System SpecsSystem Spec
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16 Jun 2010   #12
ktyure

Windows 7 64-bit
 
 

So I received my replacement computer yesterday and so far it's been working fine. Hopefully, this time my computer will be free of defects. Thanks guys.
My System SpecsSystem Spec
16 Jun 2010   #13
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Most likely it was a hardware problem but unless you replace each piece with another it's hard to say exactly which piece of hardware was the culprit. Because he changed out the mobo and memory which had no effect I would be inclined to believe the power supply was the original cause of the problem.
My System SpecsSystem Spec
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16 Jun 2010   #14
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by ktyure View Post
So I received my replacement computer yesterday and so far it's been working fine. Hopefully, this time my computer will be free of defects. Thanks guys.

Glad you stuck with it and got it fixed to your satisfaction!
Have a great time on your new computer!
My System SpecsSystem Spec
16 Jun 2010   #15
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by ktyure View Post
So I received my replacement computer yesterday and so far it's been working fine. Hopefully, this time my computer will be free of defects. Thanks guys.
Glad to hear you are up and running.
My System SpecsSystem Spec
Reply

 My new computer keeps crashing and I don't know why




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