Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD on Windows 7 Pro x64

03 Jun 2010   #1
abdulmoid

Windows 7 Professional x64
 
 
Random BSOD on Windows 7 Pro x64

Hi,

I have a brand new laptop here installed with Windows 7 Pro x64 and it randomly BlueScreens. I've already updated the NIC Drivers based on the BSOD messages from Dell, that did not work so I updated the latest drivers from Intel but to no avail.

Attached please find the dumps.

Kind regards,

AM


My System SpecsSystem Spec
.
03 Jun 2010   #2
Hannibal001

windows 7 Ultimate 64 Bit
 
 

Can you get a program called Bluescreenviewer and run it and it will give more easier log to read ??
My System SpecsSystem Spec
03 Jun 2010   #3
abdulmoid

Windows 7 Professional x64
 
 

Here you go Hannibal001

Many thanks,

Abdul Moid
My System SpecsSystem Spec
.

03 Jun 2010   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by abdulmoid View Post
Hi,

I have a brand new laptop here installed with Windows 7 Pro x64 and it randomly BlueScreens. I've already updated the NIC Drivers based on the BSOD messages from Dell, that did not work so I updated the latest drivers from Intel but to no avail.

Attached please find the dumps.

Kind regards,

AM
Hello AM !! Welcome to SF !!

I guess the issue is with your G DATA AntiVirus Kit Internet Security i would recommend to uninstall it completely and go to C | Windows | System32 | Drivers and rename PktIcpt.sys to PktIcpt.old Reboot the System.

Also its a good idea to reinstall your Network Driver since it's pointing to one of the System Network Driver NETIO.sys.

Bugcheck:

Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 23:38:28.832 2010 (GMT+5)
System Uptime: 0 days 1:40:42.232
BUGCHECK_STR:  0xD1
IMAGE_NAME:  NETIO.SYS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 21:57:09.088 2010 (GMT+5)
System Uptime: 0 days 3:12:16.491
BUGCHECK_STR:  0xD1
IMAGE_NAME:  NETIO.SYS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun  2 05:36:34.732 2010 (GMT+5)
System Uptime: 0 days 0:53:30.262
BUGCHECK_STR:  0xD1
IMAGE_NAME:  NETIO.SYS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hope this helps,
Captain
My System SpecsSystem Spec
04 Jun 2010   #5
abdulmoid

Windows 7 Professional x64
 
 
BSOD again

Hi Captain,

I re-installed everything including the OS on my laptop again and even after that it is still blue Screening on me, I have removed G Data and installed Bit Defender this time. and installed the latest NIC drivers from the Intel website as well.

Dumps attached.

Kind regards,

AM
My System SpecsSystem Spec
05 Jun 2010   #6
abdulmoid

Windows 7 Professional x64
 
 
Random BSOD on Windows 7 Pro x64

Hi Captain Jack, Can you please take a look at my post and advise. Thx
My System SpecsSystem Spec
05 Jun 2010   #7
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by abdulmoid View Post
Hi Captain Jack, Can you please take a look at my post and advise. Thx
Hello !!

I just ran the analysis all the Dump files are pointing to Bit Defender. Uninstall Bit Defender and use Removal Tool to clean the left over files follow this article How to uninstall BitDefender

Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun  5 06:18:23.894 2010 (GMT+6)
System Uptime: 0 days 0:14:43.42
PROCESS_NAME:  vsserv.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun  5 06:53:32.363 2010 (GMT+5)
System Uptime: 0 days 0:34:27.518
PROCESS_NAME:  vsserv.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun  5 07:09:42.236 2010 (GMT+6)
System Uptime: 0 days 0:15:24.391
PROCESS_NAME:  vsserv.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun  5 06:03:02.991 2010 (GMT+6)
System Uptime: 0 days 0:38:10.176
PROCESS_NAME:  vsserv.exe
BUGCHECK_STR:  RAISED_IRQL_FAULT
BUCKET_ID:  X64_RAISED_IRQL_FAULT_vsserv.exe_nt!KiSystemServiceExit+245
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Hope this helps.
Captain
My System SpecsSystem Spec
05 Jun 2010   #8
abdulmoid

Windows 7 Professional x64
 
 

Hi Captain,

Just curious as to which program do you use to get the output you post in your reply. Are you using Debug Tools and then copy pasting info to compile those results or a tools that does that for you.

Kind regards,

AM
My System SpecsSystem Spec
19 Jun 2010   #9
Jonathan_King

Windows 7 Professional x64
 
 

We are essentially copying the output from Windbg, edited a bit. Running that many dmps takes a long time and considerable effort!
My System SpecsSystem Spec
Reply

 Random BSOD on Windows 7 Pro x64




Thread Tools




Similar help and support threads
Thread Forum
Random BSOD after start and Random stuck on windows logo screen
Heyy.. So yesterday due to a sudden power outage (happens allot here), my windows started behaving erratically. First when the power came on my windows 7 ultimate 64 bit, was stuck on windows logo. i waited for about 20 mins and it was still stuck. The HDD read activity light on my casing was...
BSOD Help and Support
Random BSOD problems in the past 2 days. Random errors at random times
Three days ago my water cooling failed (got up to 77C while gaming is when I noticed the problem as my CPU should not go over 62C). I decided to install an aftermarket heatsink instead of a new water cooling system ,and add a few more fans just to make sure my whole motherboard was getting plenty...
BSOD Help and Support
Random BSOD with random error code at random moment
Hello Ok now i'm out of solution so i come here hoping that someone could help me I always had bsod hapening randomly but not like the this week I got 2 bsod/day when i'm playing, when i'm staring at my monitor or even when i'm sleeping with random error code like 0x1e, 0x24, 0x3b, 0x4a or 0xa...
BSOD Help and Support
Random BSOD's on Windows 7 x64
Hi there, This is my first post on Seven forums and i hope you can help me. I have been getting various BSOD's that are: 0x00000001 0x00000001A Win32k,sys Wdf01000 .sys 0x000000C2
BSOD Help and Support
Random BSOD on Windows 7
BSOD randomly happens when doing normal tasks and updating. 0x00000050 (0XFFFFF900C52BB000, 0X0000000000000000, 0XFFFFF960007800D4) CDD.DI11 - Address FFFFF960007800D4 Base at FFFFF96000760000, datestamp 4CE7C546 Hi Guys. A rather defeted plee for help :D Ok so. My little brother and...
BSOD Help and Support
Windows 7 Random BSOD
Good morning guys you have help me out before lets see if you guys got any ideas ok so i have i have a 64bit windows 7 system Specs: Asus p7p55d Corsair xms3 4GB ATI radeon 5570HD Sata 250 WD hard drive i7 930
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:22.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App