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Windows 7: Debug Files Please

05 Jun 2010   #11
thomamon

Windows 7 Professional 64 Bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Your family, now. We stick together.
Thanks!

I just got the message "Windows Resource Protection did not find any integrity violations.

So that's done and its set not to automatically reboot anymore.


My System SpecsSystem Spec
.
05 Jun 2010   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Stop the restart and then we see what happens. Just use normally, at that juncture.
My System SpecsSystem Spec
05 Jun 2010   #13
thomamon

Windows 7 Professional 64 Bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Stop the restart and then we see what happens. Just use normally, at that juncture.
Thanks! Will keep you updated.
My System SpecsSystem Spec
.

05 Jun 2010   #14
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Can be hardware, RAM, overheating, etc.

Since you have a mini dmp. I will contact our expert. I have contacted one of our best people in BSOD, he will read your mini dmp report and get back to you.
My System SpecsSystem Spec
05 Jun 2010   #15
Jonathan_King

Windows 7 Professional x64
 
 

Some of the dmps point to memory_corruption.
Quote   Quote: Originally Posted by Wikipedia
Memory corruption happens when the contents of a memory location are unintentionally modified due to programming errors. When the corrupted memory contents are used later in the computer program, it leads either to program crash or to strange and bizarre program behavior.
What that article didn't mention was that it can also be caused by bad RAM.

I know you tested RAM already, but please make sure you did it with Memtest86, and run for at least 5 or 6 passes.
Quote:
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and leave it running for at least 5 passes.
Check your temperatures as well, during heavy usage, with Speedfan.

Some of the dmps point to your hard drive. Please run a test with one of these diagnostics and let us know the result: HD Diagnostic

One of the possibilities is a bad driver as well. Since the dmps don't say which one, we can either guess, or run driver verifier.

If I had to guess about a bad driver, I would guess one of these old ones. Please update their respective programs:
Code:
PxHlpa64.sys Fri Feb 02 16:24:22 2007- CD ROM driver
RimSerial_AMD64.sys Mon Nov 24 12:01:01 2008- related to your Balckberry software
Why don't you just start with the hardware tests and updating the old drivers. Upload any new dmps, and we'll go from there.

BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 31 07:53:54.026 2010 (GMT-4)
System Uptime: 0 days 19:45:45.680
BugCheck 7A, {fffff6fc40009860, ffffffffc000000e, 7a52860, fffff8800130c69c}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  svchost.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 19:05:14.317 2010 (GMT-4)
System Uptime: 0 days 14:01:40.956
BugCheck 7A, {fffff6fc400097a0, ffffffffc000000e, 11743f860, fffff880012f402c}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jun  4 19:49:29.442 2010 (GMT-4)
System Uptime: 0 days 4:21:46.081
BugCheck F4, {3, fffffa80052f34a0, fffffa80052f3780, fffff80002fdf540}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Fri Jun  4 19:49:29.442 2010 (GMT-4)
System Uptime: 0 days 4:21:46.081
BugCheck F4, {3, fffffa80052f34a0, fffffa80052f3780, fffff80002fdf540}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005

ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 19:05:14.317 2010 (GMT-4)
System Uptime: 0 days 14:01:40.956
BugCheck 7A, {fffff6fc400097a0, ffffffffc000000e, 11743f860, fffff880012f402c}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 31 07:53:54.026 2010 (GMT-4)
System Uptime: 0 days 19:45:45.680
BugCheck 7A, {fffff6fc40009860, ffffffffc000000e, 7a52860, fffff8800130c69c}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  svchost.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 31 08:01:43.275 2010 (GMT-4)
System Uptime: 0 days 0:06:48.055
BugCheck F4, {3, fffffa80061c4b30, fffffa80061c4e10, fffff80002d85540}
Probably caused by : hardware_disk
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_IOERR_C000000E
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 31 13:23:50.431 2010 (GMT-4)
System Uptime: 0 days 1:18:14.070
BugCheck F4, {3, fffffa8005a9eb30, fffffa8005a9ee10, fffff80002fe1540}
Probably caused by : hardware_disk
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR_C00000C0
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 31 13:37:50.046 2010 (GMT-4)
System Uptime: 0 days 0:12:46.560
BugCheck F4, {3, fffffa8005a83600, fffffa8005a838e0, fffff80002fc8540}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun May 30 11:17:37.236 2010 (GMT-4)
System Uptime: 0 days 0:11:52.015
BugCheck F4, {3, fffffa800534ab30, fffffa800534ae10, fffff80002d83540}
Probably caused by : hardware_disk
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR_C000000E
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun May 30 07:03:32.859 2010 (GMT-4)
System Uptime: 13 days 22:29:16.073
BugCheck 7A, {fffff6fc50045600, ffffffffc000000e, 74fb9880, fffff8a008ac0bc8}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+34c4e )
BUGCHECK_STR:  0x7a_c000000e
PROCESS_NAME:  OUTLOOK.EXE
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun May 30 11:01:40.238 2010 (GMT-4)
System Uptime: 0 days 3:56:55.017
BugCheck F4, {3, fffffa80050d3b30, fffffa80050d3e10, fffff80002de2540}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
  
  
 
My System SpecsSystem Spec
05 Jun 2010   #16
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

When you download memtest86, be sure to get the one compatble with 64 bit. I think that is what you have.
My System SpecsSystem Spec
05 Jun 2010   #17
Jonathan_King

Windows 7 Professional x64
 
 

Yep, he has 64-bit. Memtest does not come in 64 and 32 bit flavor. Here is a direct link to the download: http://memtest.org/download/4.10/mem...+-4.10.iso.zip
My System SpecsSystem Spec
05 Jun 2010   #18
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Thanks Jon, I knew there was the old and now the new version with the + .
My System SpecsSystem Spec
06 Jun 2010   #19
thomamon

Windows 7 Professional 64 Bit
 
 

Just a small update, since I have disabled the automatic reboot, it has not rebooted.
Quote   Quote: Originally Posted by Jonathan_King View Post
Some of the dmps point to memory_corruption.
Quote   Quote: Originally Posted by Wikipedia
Memory corruption happens when the contents of a memory location are unintentionally modified due to programming errors. When the corrupted memory contents are used later in the computer program, it leads either to program crash or to strange and bizarre program behavior.
What that article didn't mention was that it can also be caused by bad RAM.

I know you tested RAM already, but please make sure you did it with Memtest86, and run for at least 5 or 6 passes.
Quote:
Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and leave it running for at least 5 passes.
Check your temperatures as well, during heavy usage, with Speedfan.
I used memtest86, I ran it for 9 passes since I did it over night.

I am going to install speed fan right now to keep an eye on that.


Quote   Quote: Originally Posted by Jonathan_King View Post
Some of the dmps point to your hard drive. Please run a test with one of these diagnostics and let us know the result: HD Diagnostic
Will do so right now!
Quote   Quote: Originally Posted by Jonathan_King View Post
One of the possibilities is a bad driver as well. Since the dmps don't say which one, we can either guess, or run driver verifier.

If I had to guess about a bad driver, I would guess one of these old ones. Please update their respective programs:
Code:
PxHlpa64.sys Fri Feb 02 16:24:22 2007- CD ROM driver
RimSerial_AMD64.sys Mon Nov 24 12:01:01 2008- related to your Balckberry software
Why don't you just start with the hardware tests and updating the old drivers. Upload any new dmps, and we'll go from there.
Will I still get dmps if it doesn't reboot? Will start ASAP!

Thanks
My System SpecsSystem Spec
06 Jun 2010   #20
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If you encounter any of the conditions that would normally trigger a dmp.file, it will be generated. The only difference is, now, you will not reboot. Since, you used my suggestion to turn of the automatic reboot, it is possible that you will not encouter any other problems. In the meantime just enjoy.
My System SpecsSystem Spec
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 Debug Files Please




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