Blue Screens happening randomly

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  1. Posts : 15
    Windows 7 64-bit
       #1

    Blue Screens happening randomly


    Hi, I've recently been experiencing a bout of constant blue screens as of late. I have since updated my drivers but still the problem persists. Details:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: 1000007e
    BCP1: C0000005
    BCP2: 825C6703
    BCP3: 8CDE5BA8
    BCP4: 8CDE5780
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Copy of Mini dump file is attached.

    Thanks in advance if you decide to help me, I'd really appreciate it. :)
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome,

    I have analyzed your dmp files. The probable cause is wireless drivers or modem drivers. Update them or just uninstall and install the most current from the manufacturers website.



    Code:
          Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_060610-23774-01%20-%20Copy[1].zip\060610-23774-01 - Copy.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0x8280b000 PsLoadedModuleList = 0x82953810
    Debug session time: Sat Jun  5 19:13:10.700 2010 (GMT-4)
    System Uptime: 0 days 0:05:15.651
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................
    Loading User Symbols
    Loading unloaded module list
    .....
    Unable to load image \SystemRoot\system32\DRIVERS\ewusbnet.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ewusbnet.sys
    *** ERROR: Module load completed but symbols could not be loaded for ewusbnet.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 1000007E, {c0000005, 825c6703, 8cde5ba8, 8cde5780}
    Probably caused by : ewusbnet.sys ( ewusbnet+2703 )
    Followup: MachineOwner
    ---------
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 825c6703, The address that the exception occurred at
    Arg3: 8cde5ba8, Exception Record Address
    Arg4: 8cde5780, Context Record Address
    Debugging Details:
    ------------------
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    FAULTING_IP: 
    ewusbnet+2703
    825c6703 f6400605        test    byte ptr [eax+6],5
    EXCEPTION_RECORD:  8cde5ba8 -- (.exr 0xffffffff8cde5ba8)
    ExceptionAddress: 825c6703 (ewusbnet+0x00002703)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 00000000
       Parameter[1]: 00000006
    Attempt to read from address 00000006
    CONTEXT:  8cde5780 -- (.cxr 0xffffffff8cde5780)
    eax=00000000 ebx=870220d8 ecx=00000008 edx=00000000 esi=87022000 edi=870220d4
    eip=825c6703 esp=8cde5c70 ebp=8cde5c84 iopl=0         nv up ei pl nz na po nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00250202
    ewusbnet+0x2703:
    825c6703 f6400605        test    byte ptr [eax+6],5         ds:0023:00000006=??
    Resetting default scope
    PROCESS_NAME:  System
    CURRENT_IRQL:  0
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    EXCEPTION_PARAMETER1:  00000000
    EXCEPTION_PARAMETER2:  00000006
    READ_ADDRESS: GetPointerFromAddress: unable to read from 82973718
    Unable to read MiSystemVaType memory at 82953160
     00000006 
    FOLLOWUP_IP: 
    ewusbnet+2703
    825c6703 f6400605        test    byte ptr [eax+6],5
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    LAST_CONTROL_TRANSFER:  from 82873b33 to 825c6703
    STACK_TEXT:  
    WARNING: Stack unwind information not available. Following frames may be wrong.
    8cde5c84 82873b33 00000000 85037008 000001ef ewusbnet+0x2703
    8cde5ccc 825d576c 82847443 87025008 87020f38 nt!IopfCompleteRequest+0x128
    8cde5ce0 825d4b73 87025008 87025a5c 87025184 ewusbnet+0x1176c
    8cde5d50 82a196bb 01025008 a7092ce0 00000000 ewusbnet+0x10b73
    8cde5d90 828cb0f9 825d46c2 87025008 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    SYMBOL_STACK_INDEX:  0
    SYMBOL_NAME:  ewusbnet+2703
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: ewusbnet
    IMAGE_NAME:  ewusbnet.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  4b1ce833
    STACK_COMMAND:  .cxr 0xffffffff8cde5780 ; kb
    FAILURE_BUCKET_ID:  0x7E_ewusbnet+2703
    BUCKET_ID:  0x7E_ewusbnet+2703
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 15
    Windows 7 64-bit
    Thread Starter
       #3

    Well that explains a lot. This only started happening after I plugged in a mobile modem for a while yesterday. The blue screen never came up when I worked off of our house modem back home.
      My Computer


  4. Posts : 27
    Windows 7 home premium X64
       #4

    Nihilist said:
    Well that explains a lot. This only started happening after I plugged in a mobile modem for a while yesterday. The blue screen never came up when I worked off of our house modem back home.

    Hi! - i know that has been a while since you wrote this, I have had the same problem.

    May i ask if you used some kind of usb extension cable to the modem?
      My Computer


  5. MrF
    Posts : 1
    Windows 7 Ultimate x64
       #5

    Direct USB or via USB hub?


    Hi, I have also experienced this problem using a Huawei 1820 USB 3G modem. I have been using the modem for months but only had this problem after I connected it to an i-rocks IR-1406 powered USB hub.

    I was also interested if the modem was connected to a USB extension or hub?
      My Computer


  6. Posts : 15
    Windows 7 64-bit
    Thread Starter
       #6

    Nope, it plugs directly into the USB port though it did come with a USB Extension Cable. And it's a Huawei model too.

    On another note, more blue screens have been appearing -

    Additional information about the problem:
    BCCode: 4e
    BCP1: 00000099
    BCP2: 0002924C
    BCP3: 00000005
    BCP4: 00000001
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Copy of mini-dump attached.
    This time I wasn't using the mobile modem at all, which leads me to suspect something else could be awry with my system.
      My Computer


  7. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #7

    I doubt that this caused by vegas90.exe, product Vegas Pro, Sony corporation.

    Code:
    BugCheck 4E, {99, 2924c, 5, 1}
    
    Probably caused by : memory_corruption ( nt!MiBadShareCount+24 )
    
    Followup: MachineOwner
    ---------
    PROCESS_NAME:  vegas90.exe
      My Computer


  8. Posts : 15
    Windows 7 64-bit
    Thread Starter
       #8

    Mmm. Interesting, because seconds beforehand I had just saved a project I was working on in the program when it bluescreen'd.
      My Computer


  9. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #9

    Have you ever checked your RAM?
    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

    You can also enable Driver Verifier to identify bad drivers:
    Driver Verifier - Enable and Disable
      My Computer


  10. Posts : 15
    Windows 7 64-bit
    Thread Starter
       #10

    A couple of months back, I got 2GB of extra RAM installed, but only 1GB of that additional RAM is usable.
      My Computer


 
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