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Windows 7: BSOD Help

12 Jun 2010   #41

Windows 7 64bit

Ok BSOD within about 1 min on being on. Then got bsod just after Logo screen before you see Login. this happened 3 times.

DMP files attached...

Ignore the Date. I reset the BIOS and tried changed the Batt.

My System SpecsSystem Spec
12 Jun 2010   #42

Windows 7 64bit

Any ideas,

I just dont know where to start or what parts to try and replace 1st.
My System SpecsSystem Spec
12 Jun 2010   #43

Windows 7 Professional x64

This one points to your graphics drivers:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\\123101-26800-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a06000 PsLoadedModuleList = 0xfffff800`02c43e50
Debug session time: Mon Dec 31 20:03:40.803 2001 (GMT-4)
System Uptime: 0 days 0:00:16.660
Loading Kernel Symbols
Loading User Symbols
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80002a96183}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+a617 )

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002a96183, address which referenced memory

Debugging Details:

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cae0e0


fffff800`02a96183 488b09          mov     rcx,qword ptr [rcx]





IRP_ADDRESS:  ffffffffffffff89

TRAP_FRAME:  fffff88002dea1b0 -- (.trap 0xfffff88002dea1b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff98001540fb0 rbx=0000000000000000 rcx=fffff980014ccc00
rdx=0000000000000006 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88004663617 rsp=fffff88002dea348 rbp=fffffa8003201a20
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000001
r11=0000000000000014 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
fffff880`04663617 ??              ???
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a75b69 to fffff80002a76600

fffff880`02de9bf8 fffff800`02a75b69 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`02de9c00 fffff800`02a747e0 : 00000000`80000000 fffff980`032ccee0 00000000`0004001f 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02de9d40 fffff800`02a96183 : 00100000`1d4a7963 00000000`00000000 00000000`00000000 fffffa80`01908788 : nt!KiPageFault+0x260
fffff880`02de9ed0 fffff800`02a52fcf : 00000000`00000001 fffff800`02c02b40 00000000`00000000 fffff880`00000000 : nt!IopCompleteRequest+0xae3
fffff880`02de9fa0 fffff800`02a29b95 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x1d7
fffff880`02dea020 fffff800`02a91b24 : 00000000`00000058 00000000`00000040 05d00000`1d4a78c2 00000000`00000002 : nt!KiCheckForKernelApcDelivery+0x25
fffff880`02dea050 fffff800`02a746ee : 00000000`00000000 fffffa80`03d6e000 fffffa80`02477d00 fffff880`00000011 : nt!MmAccessFault+0x1844
fffff880`02dea1b0 fffff880`04663617 : fffff880`046850cc fffffa80`03d61000 fffff880`048c0ba8 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`02dea348 fffff880`046850cc : fffffa80`03d61000 fffff880`048c0ba8 00000000`00000000 fffffa80`03d6e000 : atikmdag+0xa617
fffff880`02dea350 fffffa80`03d61000 : fffff880`048c0ba8 00000000`00000000 fffffa80`03d6e000 fffff980`032caea0 : atikmdag+0x2c0cc
fffff880`02dea358 fffff880`048c0ba8 : 00000000`00000000 fffffa80`03d6e000 fffff980`032caea0 fffff880`0466dcd9 : 0xfffffa80`03d61000
fffff880`02dea360 00000000`00000000 : fffffa80`03d6e000 fffff980`032caea0 fffff880`0466dcd9 fffffa80`03d6e000 : atikmdag+0x267ba8


fffff880`04663617 ??              ???


SYMBOL_NAME:  atikmdag+a617

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys


FAILURE_BUCKET_ID:  X64_0xA_VRF_atikmdag+a617

BUCKET_ID:  X64_0xA_VRF_atikmdag+a617

Followup: MachineOwner

2: kd> lmsmn
start             end                 module name
fffff880`02bb1000 fffff880`02bef000   1394ohci 1394ohci.sys
fffff880`00e9e000 fffff880`00ef5000   ACPI     ACPI.sys    
fffff880`03a00000 fffff880`03a8a000   afd      afd.sys     
fffff880`04316000 fffff880`0432b000   amdppm   amdppm.sys  
fffff880`00e33000 fffff880`00e3e000   amdxata  amdxata.sys 
fffff880`04338000 fffff880`04340000   ASACPI   ASACPI.sys  
fffff880`042ea000 fffff880`042f0000   AsIO     AsIO.sys    
fffff880`00e00000 fffff880`00e09000   atapi    atapi.sys   
fffff880`00e09000 fffff880`00e33000   ataport  ataport.SYS 
fffff880`04659000 fffff880`04b7b000   atikmdag atikmdag.sys
fffff880`03b23000 fffff880`03b2a000   Beep     Beep.SYS    
fffff880`042d9000 fffff880`042ea000   blbdrive blbdrive.sys
fffff880`03ac3000 fffff880`03aed000   cdrom    cdrom.sys   
fffff880`00c98000 fffff880`00d58000   CI       CI.dll      
fffff880`011d0000 fffff880`01200000   CLASSPNP CLASSPNP.SYS
fffff880`00c3a000 fffff880`00c98000   CLFS     CLFS.SYS    
fffff880`012c9000 fffff880`0133c000   cng      cng.sys     
fffff880`015ee000 fffff880`015fc000   crashdmp crashdmp.sys
fffff880`04238000 fffff880`042bb000   csc      csc.sys     
fffff880`042bb000 fffff880`042d9000   dfsc     dfsc.sys    
fffff880`02ba2000 fffff880`02bb1000   discache discache.sys
fffff880`0123a000 fffff880`01250000   disk     disk.sys    
fffff880`01000000 fffff880`01009000   dump_atapi dump_atapi.sys
fffff880`013ed000 fffff880`013f9000   dump_dumpata dump_dumpata.sys
fffff880`01009000 fffff880`0101c000   dump_dumpfve dump_dumpfve.sys
fffff880`03c59000 fffff880`03d4d000   dxgkrnl  dxgkrnl.sys 
fffff880`03d4d000 fffff880`03d93000   dxgmms1  dxgmms1.sys 
fffff880`0432b000 fffff880`04338000   fdc      fdc.sys     
fffff880`00e8a000 fffff880`00e9e000   fileinfo fileinfo.sys
fffff880`00e3e000 fffff880`00e8a000   fltmgr   fltmgr.sys  
fffff880`0134d000 fffff880`01357000   Fs_Rec   Fs_Rec.sys  
fffff880`01200000 fffff880`0123a000   fvevol   fvevol.sys  
fffff880`01357000 fffff880`013a1000   fwpkclnt fwpkclnt.sys
fffff880`043ed000 fffff880`043fa000   GEARAspiWDM GEARAspiWDM.sys
fffff800`02fe2000 fffff800`0302b000   hal      hal.dll     
fffff880`043c9000 fffff880`043ed000   HDAudBus HDAudBus.sys
fffff880`015e5000 fffff880`015ee000   hwpolicy hwpolicy.sys
fffff800`00bca000 fffff800`00bd4000   kdcom    kdcom.dll   
fffff880`012af000 fffff880`012c9000   ksecdd   ksecdd.sys  
fffff880`01590000 fffff880`015bb000   ksecpkg  ksecpkg.sys 
fffff880`00c19000 fffff880`00c26000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll
fffff880`00fe5000 fffff880`00fff000   mountmgr mountmgr.sys
fffff880`03aed000 fffff880`03b1a000   MpFilter MpFilter.sys
fffff880`03b88000 fffff880`03b93000   Msfs     Msfs.SYS    
fffff880`00efe000 fffff880`00f08000   msisadrv msisadrv.sys
fffff880`01251000 fffff880`012af000   msrpc    msrpc.sys   
fffff880`02b97000 fffff880`02ba2000   mssmbios mssmbios.sys
fffff880`015d3000 fffff880`015e5000   mup      mup.sys     
fffff880`0143e000 fffff880`01530000   ndis     ndis.sys    
fffff880`02adf000 fffff880`02aee000   netbios  netbios.sys 
fffff880`02a55000 fffff880`02a9a000   netbt    netbt.sys   
fffff880`01530000 fffff880`01590000   NETIO    NETIO.SYS   
fffff880`03b93000 fffff880`03ba4000   Npfs     Npfs.SYS    
fffff880`02b8b000 fffff880`02b97000   nsiproxy nsiproxy.sys
fffff800`02a06000 fffff800`02fe2000   nt       ntkrnlmp.exe
fffff880`0102d000 fffff880`011d0000   Ntfs     Ntfs.sys    
fffff880`03b1a000 fffff880`03b23000   Null     Null.SYS    
fffff880`02a00000 fffff880`02a51380   nvmf6264 nvmf6264.sys
fffff880`0434c000 fffff880`04357000   nvsmu    nvsmu.sys   
fffff880`02aa3000 fffff880`02ac9000   pacer    pacer.sys   
fffff880`00f48000 fffff880`00f5d000   partmgr  partmgr.sys 
fffff880`00f08000 fffff880`00f3b000   pci      pci.sys     
fffff880`00fce000 fffff880`00fd5000   pciide   pciide.sys  
fffff880`00fd5000 fffff880`00fe5000   PCIIDEX  PCIIDEX.SYS 
fffff880`0133c000 fffff880`0134d000   pcw      pcw.sys     
fffff880`00c26000 fffff880`00c3a000   PSHED    PSHED.dll   
fffff880`02b3a000 fffff880`02b8b000   rdbss    rdbss.sys   
fffff880`03b6d000 fffff880`03b76000   RDPCDD   RDPCDD.sys  
fffff880`03b76000 fffff880`03b7f000   rdpencdd rdpencdd.sys
fffff880`03b7f000 fffff880`03b88000   rdprefmp rdprefmp.sys
fffff880`01400000 fffff880`0143a000   rdyboost rdyboost.sys
fffff880`04340000 fffff880`0434c000   serenum  serenum.sys 
fffff880`02aee000 fffff880`02b0b000   serial   serial.sys  
fffff880`015cb000 fffff880`015d3000   spldr    spldr.sys   
fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys   
fffff880`03bc2000 fffff880`03bcf000   TDI      TDI.SYS     
fffff880`03ba4000 fffff880`03bc2000   tdx      tdx.sys     
fffff880`02b26000 fffff880`02b3a000   termdd   termdd.sys  
fffff880`042f0000 fffff880`04316000   tunnel   tunnel.sys  
fffff880`043b8000 fffff880`043c9000   usbehci  usbehci.sys 
fffff880`04357000 fffff880`04362000   usbohci  usbohci.sys 
fffff880`04362000 fffff880`043b8000   USBPORT  USBPORT.SYS 
fffff880`00f3b000 fffff880`00f48000   vdrvroot vdrvroot.sys
fffff880`03b2a000 fffff880`03b38000   vga      vga.sys     
fffff880`03b38000 fffff880`03b5d000   VIDEOPRT VIDEOPRT.SYS
fffff880`015bb000 fffff880`015cb000   vmstorfl vmstorfl.sys
fffff880`00f5d000 fffff880`00f72000   volmgr   volmgr.sys  
fffff880`00f72000 fffff880`00fce000   volmgrx  volmgrx.sys 
fffff880`013a1000 fffff880`013ed000   volsnap  volsnap.sys 
fffff880`02ac9000 fffff880`02adf000   vwififlt vwififlt.sys
fffff880`02b0b000 fffff880`02b26000   wanarp   wanarp.sys  
fffff880`03b5d000 fffff880`03b6d000   watchdog watchdog.sys
fffff880`00d58000 fffff880`00dfc000   Wdf01000 Wdf01000.sys
fffff880`00c00000 fffff880`00c0f000   WDFLDR   WDFLDR.SYS  
fffff880`02a9a000 fffff880`02aa3000   wfplwf   wfplwf.sys  
fffff880`00ef5000 fffff880`00efe000   WMILIB   WMILIB.SYS
My System SpecsSystem Spec

12 Jun 2010   #44

Windows 7 64bit

I still got the spare gfx crd in there atm.

Should i put the good one back in?
My System SpecsSystem Spec
12 Jun 2010   #45

Windows 7 64bit

Ok im think im going to try a format.

Maybe with a clean install we can identify what device is the cause.

Unless you have any other ideas?
My System SpecsSystem Spec
12 Jun 2010   #46

Windows 7 64bit

With verifier on should the system run perfectly? (once its fixed..)

or could it bsod even if everything is ok?
My System SpecsSystem Spec
12 Jun 2010   #47

Windows 7 64bit

Can you check these one please:
My System SpecsSystem Spec
12 Jun 2010   #48

Windows 7 Professional x64

I notice two things. QButton was running in both cases. I recommend uninstalling your Quick Button software.

The other thing I notice is that both dmps point to ASACPI.sys. I recommend uninstalling the AIsuite and installing a fresh copy.


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun 12 09:49:55.855 2010 (GMT-4)
System Uptime: 0 days 0:01:02.541
BugCheck C4, {f6, 1a8, fffffa8008c8e270, fffff88003ed2257}
*** WARNING: Unable to verify timestamp for ASACPI.sys
*** ERROR: Module load completed but symbols could not be loaded for ASACPI.sys
Probably caused by : ASACPI.sys ( ASACPI+1257 )
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME:  QButton.exe
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sat Jun 12 09:51:59.143 2010 (GMT-4)
System Uptime: 0 days 0:01:31.203
BugCheck C4, {f6, 1a8, fffffa8008af1560, fffff88003f1f257}
*** WARNING: Unable to verify timestamp for ASACPI.sys
*** ERROR: Module load completed but symbols could not be loaded for ASACPI.sys
Probably caused by : ASACPI.sys ( ASACPI+1257 )
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME:  QButton.exe
My System SpecsSystem Spec
12 Jun 2010   #49

Windows 7 64bit

Thanks Jonathan,

The fresh install is just about to finish installing.

Should i turn verifier on before i try to manually add any extra drivers?
My System SpecsSystem Spec
12 Jun 2010   #50

Windows 7 64bit

Ok..... Think im getting some where.

The fresh install is done. Iv'e turned driver verifier on and its working...

No BSOD yet..

Only got 3 devices that aint installed.

Wifi card
and Unknown device. (think this is the thing thats installed via the probe thing. )
and a Coprocessor.

Should i installed the things one at a time of leave it for a bit longer?
My System SpecsSystem Spec

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