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#11
Be sure the RAM is set to defaults too. Underpowered RAM can also cause BSODs.
Ok so now the mobo is dafault nothing overclocked and it crashed again the ram is all auto but its chosen 800mhz 5-5-5-18 (shown in cpu-z) here is the dmp:
We really need the actual DMP file not the text of its output. use these to find and upload it to us. https://www.sevenforums.com/crash-loc...d-problem.html
thank
Ken
Pretty straight forward. Memory corruption. To test your ram download a 3rd party app called memtestx86, burn it to cd, and run for at least 7 passes.
If you are overclocking stop
Set everything back to default. No undervolt, or overclocking
Let us know if you need help
Ken
Code:Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Thu Jun 10 11:45:09.466 2010 (GMT-4) System Uptime: 0 days 3:57:57.104 BugCheck 1A, {31, fffffa800980ac10, fffff8800d34e000, fffff8a008fa7018} Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+6378 ) BUGCHECK_STR: 0x1a_31 PROCESS_NAME: explorer.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Wed Jun 9 12:21:56.764 2010 (GMT-4) System Uptime: 0 days 6:05:03.621 BugCheck 1000007E, {ffffffffc0000005, fffff88000de34ac, fffff880031b65a8, fffff880031b5e10} *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : memory_corruption PROCESS_NAME: System BUGCHECK_STR: 0x7E ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Sat Jun 5 16:04:58.057 2010 (GMT-4) System Uptime: 0 days 8:01:57.914 BugCheck 1000007E, {ffffffffc0000005, fffff88000c784ac, fffff880031a15a8, fffff880031a0e10} *** WARNING: Unable to verify timestamp for win32k.sys *** ERROR: Module load completed but symbols could not be loaded for win32k.sys Probably caused by : memory_corruption PROCESS_NAME: System BUGCHECK_STR: 0x7E
Ok tried to do memtest windows version but it crashed sometime between 3 and 6 in the morning and no .dmp file was made. Just as a small chance - this was the update that was installed just before this all happend: Description of the Silverlight update: June 3, 2010 I guess it probably wasn't that but I thought I would say it anyway . The day before a windows defender update was installed but thats even more unlikely to have done anything I guess :S . I will try to take out 2 sticks of RAM next...
Update: well - I did lots of tests and the RAM and CPU appear to check out 100 percent! I am now back at default settings still with the 8GB of RAM - the only changes I have made are that I moved all the sticks around to new places its possible I didnt have them paired up correctly. I might of put the pairs slots one and two and three and four not one and three two and four. But as all 4 sticks are identical from the same company I thought it might not matter anyway. The other things I did was clear space on my system HD as it uses a 16GB page file - not sure if its possible to get memory corruption from low HD space but as I am using all my RAM and all 4 CPUS to render I guess something could of got muddled maybe? The only other thing it might have been is a badly seated RAM stick - but I honestly am not sure. Its doing ok for now but I guess could crash again - any last thoughts on my ideas of why it BSODed in the first place? Thanks!
Crap its back I dont believe that - it passed 18 hours of memtest in windows and rendering video etc. etc. and then sudenly it goes just a minute ago while just palying a quicktime movie! here is the dmp report (its a bit different this time) :O :
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\061710-23306-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\Symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c11000 PsLoadedModuleList = 0xfffff800`02e4ee50
Debug session time: Thu Jun 17 12:17:00.367 2010 (UTC + 1:00)
System Uptime: 0 days 0:07:54.006
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa80084b79d0, fffffa80084b7cb0, fffff80002f8d540}
Probably caused by : hardware_disk
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa80084b79d0, Terminating object
Arg3: fffffa80084b7cb0, Process image file name
Arg4: fffff80002f8d540, Explanatory message (ascii)
Debugging Details:
------------------
PROCESS_OBJECT: fffffa80084b79d0
IMAGE_NAME: hardware_disk
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAULTING_MODULE: 0000000000000000
PROCESS_NAME: csrss.exe
EXCEPTION_RECORD: fffff88005f29b78 -- (.exr 0xfffff88005f29b78)
ExceptionAddress: 0000000076f0548f
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 000007fefce6d8a8
Parameter[2]: 00000000c000000e
Inpage operation failed at 000007fefce6d8a8, due to I/O error 00000000c000000e
EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 000007fefce6d8a8
EXCEPTION_PARAMETER3: 00000000c000000e
IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.
EXCEPTION_STR: 0xc0000006_c000000e
FAULTING_IP:
+23a
00000000`76f0548f ?? ???
BUGCHECK_STR: 0xF4_IOERR_C000000E
FOLLOWUP_IP:
+23a
000007fe`fce6d8a8 ?? ???
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware_disk
STACK_COMMAND: kb
FAILURE_BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk
BUCKET_ID: X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk
Followup: MachineOwner
Thanks for bearing with me through this annoying situation ....