BSOD again.......

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  1. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #31

    In addition to uninstalling Kaspersky, don't forget to update the drivers Jonathan pointed out.

    Code:
     PxHelp20.sys Tue Jun 23 19:16:17 2009- pxHelp20.sys programs
    SahdIa32.sys Mon Oct 27 23:55:58 2008-Sonic Solutions Disk Filter Driver
    SaibIa32.sys Mon Oct 27 23:56:02 2008
      My Computer


  2. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #32

    have you any idea where I can get the latest drivers for those??
    I've looked at the list and the only program I have on my machine is Roxio 2010 pro, this has been updated to the latest service pack from roxio this afternoon, so if those drivers are not with the update I havn't a clue how to update them.
    also I uploaded the latest minidump, did it show anything else??
      My Computer


  3. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #33

    OK, I think I'm up to date with the instructions. Kaspersky is gone, and microsoft essential is on. The only program I had in that list was Roxio 2010 pro, and thats been updated. Have run memtest all afternoon, from mid day til about 6pm, 8 or 9 complete passes with no errors.
    Whats next?
      My Computer


  4. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #34

    have had 2 more BSOD's tonight, one came back saying gdrv.sys
    the other the same as before, I'm tearing my hair out with this..... does anything work with Windows 7??
    here are the last 2 minidumps
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #35

    Try a system files check.
    JK said:
    Open an elevated command prompt and enter sfc /scannow.
    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_062310-25786-01.zip\062310-25786-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0x82a1e000 PsLoadedModuleList = 0x82b66810
    Debug session time: Wed Jun 23 16:54:56.262 2010 (UTC - 4:00)
    System Uptime: 0 days 0:01:31.870
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    .....
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    A device driver attempting to corrupt the system has been caught.  This is
    because the driver was specified in the registry as being suspect (by the
    administrator) and the kernel has enabled substantial checking of this driver.
    If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
    be among the most commonly seen crashes.
    Arguments:
    Arg1: 000000f6, Referencing user handle as KernelMode.
    Arg2: 000000ac, Handle value being referenced.
    Arg3: a1ffc8e8, Address of the current process.
    Arg4: aacc5cb6, Address inside the driver that is performing the incorrect reference.
    
    Debugging Details:
    ------------------
    
    *** ERROR: Module load completed but symbols could not be loaded for gdrv.sys
    
    BUGCHECK_STR:  0xc4_f6
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    
    PROCESS_NAME:  GUI.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 82d52f03 to 82afad10
    
    STACK_TEXT:  
    a6dd0a04 82d52f03 000000c4 000000f6 000000ac nt!KeBugCheckEx+0x1e
    a6dd0a24 82d57766 000000ac a1ffc8e8 ab011968 nt!VerifierBugCheckIfAppropriate+0x30
    a6dd0ab8 82c422b4 000000ac aa9c0fe0 00000000 nt!VfCheckUserHandle+0x14f
    a6dd0ae8 82c4216e 000000ac 000f001f 00000000 nt!ObReferenceObjectByHandleWithTag+0x13b
    a6dd0b0c 82d60736 000000ac 000f001f 00000000 nt!ObReferenceObjectByHandle+0x21
    a6dd0b34 aacc5cb6 000000ac 000f001f 00000000 nt!VerifierObReferenceObjectByHandle+0x21
    WARNING: Stack unwind information not available. Following frames may be wrong.
    a6dd0bb8 aacc54e6 9e8ee978 00000000 00000000 gdrv+0xcb6
    a6dd0bdc 82d4d6c3 00000004 00000020 9e7471a8 gdrv+0x4e6
    a6dd0c00 82a5a473 00000000 a001af68 9e8ee978 nt!IovCallDriver+0x258
    a6dd0c14 82c5bf2e 9e7471a8 a001af68 a001afd8 nt!IofCallDriver+0x1b
    a6dd0c34 82c78d11 9e8ee978 9e7471a8 00000000 nt!IopSynchronousServiceTail+0x1f8
    a6dd0cd0 82c7b4ec 9e8ee978 a001af68 00000000 nt!IopXxxControlFile+0x6aa
    a6dd0d04 82a6144a 000000a8 00000000 00000000 nt!NtDeviceIoControlFile+0x2a
    a6dd0d04 778664f4 000000a8 00000000 00000000 nt!KiFastCallEntry+0x12a
    0012ef78 00000000 00000000 00000000 00000000 0x778664f4
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    gdrv+cb6
    aacc5cb6 3bc3            cmp     eax,ebx
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  gdrv+cb6
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: gdrv
    
    IMAGE_NAME:  gdrv.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  49b9d04c
    
    FAILURE_BUCKET_ID:  0xc4_f6_VRF_gdrv+cb6
    
    BUCKET_ID:  0xc4_f6_VRF_gdrv+cb6
    
    Followup: MachineOwner
    ---------
      My Computer


  6. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #36

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.
    C:\Windows\system32>sfc /scannow
    Beginning system scan. This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection did not find any integrity violations.
    C:\Windows\system32>
      My Computer


  7. Posts : 712
    Windows 7 x64, Windows XP SP3, Fedora
       #37

    Hi,

    It is looking like it is a hardware fault.

    I see you have already done memtest, so can you try testing your CPU with Prime95

    Prime95 Setup:
    Download from: Free Software - GIMPS
    - extract the contents of the zip file to a location of your choice
    - double click on the executable file
    - select "Just stress testing"
    - select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
    - "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
    The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
    Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
    The Test selection box and the stress.txt file describes what components that the program stresses.
    Regards,
    Reventon
      My Computer


  8. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #38

    OK I'm running the prime test now. If it passes the prime, could the motherboard be at fault?
    PS how do you tell if it has failed with the prime 95 program??
    it shows 4 cpu's (worker 1 to 4- self test) then test 1-2-3-4-5-6 and so on..... but how do you tell if its failed one?
      My Computer


  9. Posts : 13,354
    Windows 7 Professional x64
       #39

    Yes, it could. Also PSU.
      My Computer


  10. Posts : 67
    Windows 7 Ultimate x86
    Thread Starter
       #40

    I've replaced the psu, well not replaced but used another one I had spare
      My Computer


 
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