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BSOD File
Can anyone analyze this BSOD file for me please?
Attachment 77676
Can anyone analyze this BSOD file for me please?
Attachment 77676
According to your dump report the problem is caused by ntkrnlnp.exe. The potential reasons for this situation is as follows:
This problem occurs if one or more of the processors in the computer:
•Require a microcode update that is not applied by the computer's basic input/output system (BIOS).
•Are damaged or defective.
•Are operating outside their specified ranges for temperature, power, or other conditions.
Test processors to insure that they are not damaged
Make sure that your computer is not overheating
In light of the many causes that can result in a BSOD, it is suggested that you take the following course of action:
Test your memory using memtest86
http://memtest.org/
Although none of your drivers appeard to be suspect due to age, it might be a good time to check them for efficiency, using the driver verifier. THIS IS IMPORTANT
Using Driver Verifier to identify issues with Drivers
Code:Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_060810-20888-01[1].zip\060810-20888-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16385.amd64fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0xfffff800`02804000 PsLoadedModuleList = 0xfffff800`02a41e50 Debug session time: Tue Jun 8 12:37:52.856 2010 (GMT-4) System Uptime: 0 days 0:00:20.963 Loading Kernel Symbols ............................................................... ................................................................ . Loading User Symbols Loading unloaded module list ..... ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000007E, {ffffffffc0000005, fffff80002b58fe0, fffff88002fce4e8, fffff88002fcdd40} Probably caused by : ntkrnlmp.exe ( nt!ObpQueryNameString+78 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff80002b58fe0, The address that the exception occurred at Arg3: fffff88002fce4e8, Exception Record Address Arg4: fffff88002fcdd40, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!ObpQueryNameString+78 fffff800`02b58fe0 4d8b92a0000000 mov r10,qword ptr [r10+0A0h] EXCEPTION_RECORD: fffff88002fce4e8 -- (.exr 0xfffff88002fce4e8) ExceptionAddress: fffff80002b58fe0 (nt!ObpQueryNameString+0x0000000000000078) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 00000000bad0b150 Attempt to read from address 00000000bad0b150 CONTEXT: fffff88002fcdd40 -- (.cxr 0xfffff88002fcdd40) rax=0000000000000001 rbx=0000000000000000 rcx=fffffa8002f81d20 rdx=fffffa8004006000 rsi=0000000000000001 rdi=0000000000000000 rip=fffff80002b58fe0 rsp=fffff88002fce720 rbp=0000000000001404 r8=0000000000002000 r9=fffff88002fce878 r10=00000000bad0b0b0 r11=fffffa8002cdda38 r12=fffffa8003dceb30 r13=fffff80002804000 r14=fffffa8004006000 r15=fffffa8002f81cf0 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 nt!ObpQueryNameString+0x78: fffff800`02b58fe0 4d8b92a0000000 mov r10,qword ptr [r10+0A0h] ds:002b:00000000`bad0b150=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: winlogon.exe CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 00000000bad0b150 READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002aac0e0 00000000bad0b150 FOLLOWUP_IP: nt!ObpQueryNameString+78 fffff800`02b58fe0 4d8b92a0000000 mov r10,qword ptr [r10+0A0h] BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff80002c51fdd to fffff80002b58fe0 STACK_TEXT: fffff880`02fce720 fffff800`02c51fdd : fffffa80`02f81d20 fffffa80`04006000 fffffa80`00002000 fffff880`02fce878 : nt!ObpQueryNameString+0x78 fffff880`02fce820 fffff800`02c52224 : fffffa80`03dceb30 fffff800`0000007a fffff800`02c52000 fffff880`02fce940 : nt!EtwpEnumerateImages+0x7d fffff880`02fce870 fffff800`02c098d6 : fffffa80`03dd0b30 fffffa80`03dceb30 fffff800`02c52050 fffff880`02fce940 : nt!EtwpProcessEnumCallback+0x1d4 fffff880`02fce8f0 fffff800`02c52371 : fffff880`02fcea28 fffffa80`01f66e01 fffffa80`01f66b00 fffffa80`01f66b00 : nt!PsEnumProcesses+0x26 fffff880`02fce920 fffff800`02c523c7 : 00000000`00000000 00000000`00000002 fffff800`02a18470 fffffa80`01f66b80 : nt!EtwpProcessThreadImageRundown+0x51 fffff880`02fce970 fffff800`02cbd4dc : 00000000`00401802 fffffa80`01f66e28 fffffa80`01f66b80 fffff800`029ea320 : nt!EtwpKernelTraceRundown+0x47 fffff880`02fce9a0 fffff800`02cbd9cc : 00000000`00000000 fffff8a0`00bac670 00000000`00000080 fffffa80`01544b30 : nt!EtwpUpdateLoggerGroupMasks+0x22c fffff880`02fceaa0 fffff800`02bd95f2 : 00000000`00000000 fffffa80`01f66b80 fffff800`02a220c8 fffff800`029eee80 : nt!EtwpUpdateTrace+0x36c fffff880`02fceb20 fffff800`02ce4706 : 00000000`00000008 00000000`00000001 00000000`000000d8 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x593fe fffff880`02fceb90 fffff800`02ce490a : fffffa80`00000010 ffffffff`80000438 ffffffff`ffffffff fffff800`02a214a0 : nt!PerfDiagpUpdateCKCLEnableFlags+0xe6 fffff880`02fcec70 fffff800`02883161 : fffff880`01095e00 fffff800`02ce4720 fffff800`02a195f8 fffffa80`015d6b60 : nt!PerfDiagpProxyWorker+0x1ea fffff880`02fcecb0 fffff800`02b19166 : 00000000`00001040 fffffa80`015d6b60 00000000`00000080 fffffa80`01544b30 : nt!ExpWorkerThread+0x111 fffff880`02fced40 fffff800`02854486 : fffff880`009e6180 fffffa80`015d6b60 fffff880`009f0f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a fffff880`02fced80 00000000`00000000 : fffff880`02fcf000 fffff880`02fc9000 fffff880`02fce0c0 00000000`00000000 : nt!KxStartSystemThread+0x16 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!ObpQueryNameString+78 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600 STACK_COMMAND: .cxr 0xfffff88002fcdd40 ; kb FAILURE_BUCKET_ID: X64_0x7E_nt!ObpQueryNameString+78 BUCKET_ID: X64_0x7E_nt!ObpQueryNameString+78 Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. Arguments: Arg1: ffffffffc0000005, The exception code that was not handled Arg2: fffff80002b58fe0, The address that the exception occurred at Arg3: fffff88002fce4e8, Exception Record Address Arg4: fffff88002fcdd40, Context Record Address Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!ObpQueryNameString+78 fffff800`02b58fe0 4d8b92a0000000 mov r10,qword ptr [r10+0A0h] EXCEPTION_RECORD: fffff88002fce4e8 -- (.exr 0xfffff88002fce4e8) ExceptionAddress: fffff80002b58fe0 (nt!ObpQueryNameString+0x0000000000000078) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 00000000bad0b150 Attempt to read from address 00000000bad0b150 CONTEXT: fffff88002fcdd40 -- (.cxr 0xfffff88002fcdd40) rax=0000000000000001 rbx=0000000000000000 rcx=fffffa8002f81d20 rdx=fffffa8004006000 rsi=0000000000000001 rdi=0000000000000000 rip=fffff80002b58fe0 rsp=fffff88002fce720 rbp=0000000000001404 r8=0000000000002000 r9=fffff88002fce878 r10=00000000bad0b0b0 r11=fffffa8002cdda38 r12=fffffa8003dceb30 r13=fffff80002804000 r14=fffffa8004006000 r15=fffffa8002f81cf0 iopl=0 nv up ei pl zr na po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246 nt!ObpQueryNameString+0x78: fffff800`02b58fe0 4d8b92a0000000 mov r10,qword ptr [r10+0A0h] ds:002b:00000000`bad0b150=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT PROCESS_NAME: winlogon.exe CURRENT_IRQL: 0 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 00000000bad0b150 READ_ADDRESS: 00000000bad0b150 FOLLOWUP_IP: nt!ObpQueryNameString+78 fffff800`02b58fe0 4d8b92a0000000 mov r10,qword ptr [r10+0A0h] BUGCHECK_STR: 0x7E LAST_CONTROL_TRANSFER: from fffff80002c51fdd to fffff80002b58fe0 STACK_TEXT: fffff880`02fce720 fffff800`02c51fdd : fffffa80`02f81d20 fffffa80`04006000 fffffa80`00002000 fffff880`02fce878 : nt!ObpQueryNameString+0x78 fffff880`02fce820 fffff800`02c52224 : fffffa80`03dceb30 fffff800`0000007a fffff800`02c52000 fffff880`02fce940 : nt!EtwpEnumerateImages+0x7d fffff880`02fce870 fffff800`02c098d6 : fffffa80`03dd0b30 fffffa80`03dceb30 fffff800`02c52050 fffff880`02fce940 : nt!EtwpProcessEnumCallback+0x1d4 fffff880`02fce8f0 fffff800`02c52371 : fffff880`02fcea28 fffffa80`01f66e01 fffffa80`01f66b00 fffffa80`01f66b00 : nt!PsEnumProcesses+0x26 fffff880`02fce920 fffff800`02c523c7 : 00000000`00000000 00000000`00000002 fffff800`02a18470 fffffa80`01f66b80 : nt!EtwpProcessThreadImageRundown+0x51 fffff880`02fce970 fffff800`02cbd4dc : 00000000`00401802 fffffa80`01f66e28 fffffa80`01f66b80 fffff800`029ea320 : nt!EtwpKernelTraceRundown+0x47 fffff880`02fce9a0 fffff800`02cbd9cc : 00000000`00000000 fffff8a0`00bac670 00000000`00000080 fffffa80`01544b30 : nt!EtwpUpdateLoggerGroupMasks+0x22c fffff880`02fceaa0 fffff800`02bd95f2 : 00000000`00000000 fffffa80`01f66b80 fffff800`02a220c8 fffff800`029eee80 : nt!EtwpUpdateTrace+0x36c fffff880`02fceb20 fffff800`02ce4706 : 00000000`00000008 00000000`00000001 00000000`000000d8 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x593fe fffff880`02fceb90 fffff800`02ce490a : fffffa80`00000010 ffffffff`80000438 ffffffff`ffffffff fffff800`02a214a0 : nt!PerfDiagpUpdateCKCLEnableFlags+0xe6 fffff880`02fcec70 fffff800`02883161 : fffff880`01095e00 fffff800`02ce4720 fffff800`02a195f8 fffffa80`015d6b60 : nt!PerfDiagpProxyWorker+0x1ea fffff880`02fcecb0 fffff800`02b19166 : 00000000`00001040 fffffa80`015d6b60 00000000`00000080 fffffa80`01544b30 : nt!ExpWorkerThread+0x111 fffff880`02fced40 fffff800`02854486 : fffff880`009e6180 fffffa80`015d6b60 fffff880`009f0f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a fffff880`02fced80 00000000`00000000 : fffff880`02fcf000 fffff880`02fc9000 fffff880`02fce0c0 00000000`00000000 : nt!KxStartSystemThread+0x16 SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!ObpQueryNameString+78 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600 STACK_COMMAND: .cxr 0xfffff88002fcdd40 ; kb FAILURE_BUCKET_ID: X64_0x7E_nt!ObpQueryNameString+78 BUCKET_ID: X64_0x7E_nt!ObpQueryNameString+78 Followup: MachineOwner ---------
Last edited by richc46; 09 Jun 2010 at 15:30.
You gave us one mini dmp report. Use the computer if it ahppens again, we may get a new reading. This is not 100% precise, it may take a few attempts to fix the problem.
Ok I was playing Counter Strike Source, and then all of a sudden my computer froze, so I turned it off but now when I turn it on it gets a blue screen of death at the starting windows screen.
Please follow these instructions, so that we may help
https://www.sevenforums.com/tutorials...en-forums.html
Read ekkehert
PLEASE HELP!! classpnp.sys bsod!!!
Illl try my best to get you out of this.
You can try the repair disc. too.