Help with Bsod please!!

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  1. Posts : 21
    Windows 7
    Thread Starter
       #21

    lol ok i'll try to disable it and see whether it makes a difference. All my protection (NIS, KIS) and now Windows Defender are giving me problems?? I think its in need of a fresh reinstall?

    Ran disk check and it says its fine apparently.
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #22

    Be sure Windows Updates are enabled.

    Please enable driver verifier: Using Driver Verifier to identify issues with Drivers
      My Computer


  3. Posts : 21
    Windows 7
    Thread Starter
       #23

    Hi again,

    Did updates on all my drivers and uninstalled all AV and IS and installed MSE as recommended. BSOD happening again. Latest dumps attached.

    I suspect something to do with my ATi high definition audio driver, but I cannot find a newer version for it. I am currently using 7.11.0.7703.

    I only get BSOD when I am watching a show or movie is what I realize. Not really getting any errors from surfing etc.

    Could you help me identify any problems from the latest dump? Thanks.
      My Computer


  4. Posts : 21
    Windows 7
    Thread Starter
       #24

    bump.

    Please help
      My Computer


  5. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #25

    Yep, both of the crash dump happened while using Window media player. If you can't find the newer version for the ATI audio driver, just uninstall it and reinstall the driver.
    Enable Driver Verifier as JK suggested

    BUGCHECK SUMMARY:
    Code:
    BugCheck A, {fffff68000055c80, 0, 0, fffff800032a11e2}
    
    Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )
    
    Followup: MachineOwner
    ---------
    PROCESS_NAME:  wmplayer.exe
    BugCheck 1A, {41790, fffffa800136ed50, ffff, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33946 )
    
    Followup: MachineOwner
    ---------
    PROCESS_NAME:  wmplayer.exe
      My Computer


  6. Posts : 13,354
    Windows 7 Professional x64
       #26

    Tuan- sorry, but WMP 12 is the latest version. Also, it cannot be uninstalled easily, being a Windows Component.
      My Computer


  7. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #27

    Opps..Sorry I made the correction to it..What I meant was the driver for his ATI high definition audio driver
      My Computer


  8. Posts : 21
    Windows 7
    Thread Starter
       #28

    Uninstalled the ATi driver and there has been no BSOD since u last posted! Hope this continues on!

    Having said this, can i reinstall my NIS 360/KAV? I really dont like comodo and other firewalls as they pale in comparison in user-friendlyness.

    I'm just worried if i do install NIS/KAV, i'm gonna suffer BSODs again!

    Thanks again for the help.
      My Computer


  9. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #29

    How long have you not suffered any BSODs? I mean you can reinstall NIS 360/KAV whenever you want. Personally, I prefer to use MIcrosoft security essential for several weeks after I solved my computer's crash for testing, it was created by Microsoft and is known for BSODs free.
    http://www.microsoft.com/security_essentials

    It is your choice, I'm happy to hear that you havent had BSODs so far

    Question: Did you remove ATI catalyst control center or you remove the driver? Because I know ATI catalyst control cause trouble sometime. Especially new games like Starcraft 2 ..gamer can't hit alt+tab, if they do=>BSODs right away.

    Regard,

    Tuan
      My Computer


  10. Posts : 21
    Windows 7
    Thread Starter
       #30

    sigh i spoke too soon! After almost a week without BSOD, it came back again twice in quick succession!! And I wasn't doing anything specific. I haven't installed anything new since and nothing has changed on my pc.

    Can you help me check what caused the BSOD? I am fearing I would have to go through the trouble of reformatting my pc if this continues

    Thanks again.
      My Computer


 
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