Windows 7 - BlueScreen after Sleep/Hibernate


  1. Posts : 8
    Windows 7
       #1

    Windows 7 - BlueScreen after Sleep/Hibernate


    getting bluescreen error in windows 7 enterprise 32bit after putting system on sleep or hibernating.
    Can find dump file created after blue screen error at Download Dump File.zip from Sendspace.com - send big files the easy way


    Error Code:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.4
    Locale ID: 1033

    Additional information about the problem:
    BCCode: c2
    BCP1: 00000007
    BCP2: 00001097
    BCP3: 08280006
    BCP4: 86B081A0
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\050910-52853-01.dmp
    D:\Users\302007381\AppData\Local\Temp\WER-89731-0.sysdata.xml

    Please help.
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Unfortunately we can't analyze those dmps due to the lack of symbols for Windows 7 Enterprise.

    From what I can tell, your VPN client was running at the time of the crashes. Dates 2007, it is ripe for an update.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Jonathan\_jcgriff2_\dbug\__Kernel__\060410-40560-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0x82c1c000 PsLoadedModuleList = 0x82d64810
    Debug session time: Fri Jun  4 02:05:19.311 2010 (GMT-4)
    System Uptime: 0 days 0:34:55.796
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................................................
    Loading User Symbols
    Loading unloaded module list
    ..........
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 00000007, Attempt to free pool which was already freed
    Arg2: 00001097, (reserved)
    Arg3: 0828000e, Memory contents of the pool block
    Arg4: 85166848, Address of the block of pool being deallocated
    
    Debugging Details:
    ------------------
    
    Unable to load image \SystemRoot\system32\DRIVERS\eacfilt.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for eacfilt.sys
    *** ERROR: Module load completed but symbols could not be loaded for eacfilt.sys
    Unable to load image \SystemRoot\system32\DRIVERS\jnprna.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for jnprna.sys
    *** ERROR: Module load completed but symbols could not be loaded for jnprna.sys
    GetPointerFromAddress: unable to read from 82d84718
    Unable to read MiSystemVaType memory at 82d64160
    *** WARNING: Unable to verify timestamp for drmk.sys
    *** ERROR: Module load completed but symbols could not be loaded for drmk.sys
    *** WARNING: Unable to verify timestamp for HSXHWAZL.sys
    *** ERROR: Module load completed but symbols could not be loaded for HSXHWAZL.sys
    *** WARNING: Unable to verify timestamp for amdxata.sys
    *** ERROR: Module load completed but symbols could not be loaded for amdxata.sys
    *** WARNING: Unable to verify timestamp for odFips.sys
    *** ERROR: Module load completed but symbols could not be loaded for odFips.sys
    *** WARNING: Unable to verify timestamp for odFips2.sys
    *** ERROR: Module load completed but symbols could not be loaded for odFips2.sys
    *** WARNING: Unable to verify timestamp for spldr.sys
    *** ERROR: Module load completed but symbols could not be loaded for spldr.sys
    *** WARNING: Unable to verify timestamp for SRTSPX.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSPX.SYS
    *** WARNING: Unable to verify timestamp for SRTSP.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSP.SYS
    *** WARNING: Unable to verify timestamp for SYMEVENT.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
    *** WARNING: Unable to verify timestamp for vpchbus.sys
    *** ERROR: Module load completed but symbols could not be loaded for vpchbus.sys
    *** WARNING: Unable to verify timestamp for wpsdrvnt.sys
    *** ERROR: Module load completed but symbols could not be loaded for wpsdrvnt.sys
    *** WARNING: Unable to verify timestamp for SYMTDI.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMTDI.SYS
    *** WARNING: Unable to verify timestamp for vpcnfltr.sys
    *** ERROR: Module load completed but symbols could not be loaded for vpcnfltr.sys
    *** WARNING: Unable to verify timestamp for vpcvmm.sys
    *** ERROR: Module load completed but symbols could not be loaded for vpcvmm.sys
    *** WARNING: Unable to verify timestamp for SPBBCDrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for SPBBCDrv.sys
    *** WARNING: Unable to verify timestamp for eeCtrl.sys
    *** ERROR: Module load completed but symbols could not be loaded for eeCtrl.sys
    *** WARNING: Unable to verify timestamp for EraserUtilRebootDrv.sys
    *** ERROR: Module load completed but symbols could not be loaded for EraserUtilRebootDrv.sys
    *** WARNING: Unable to verify timestamp for ipsecw2k.sys
    *** ERROR: Module load completed but symbols could not be loaded for ipsecw2k.sys
    *** WARNING: Unable to verify timestamp for teefer2.sys
    *** ERROR: Module load completed but symbols could not be loaded for teefer2.sys
    *** WARNING: Unable to verify timestamp for vpcusb.sys
    *** ERROR: Module load completed but symbols could not be loaded for vpcusb.sys
    *** WARNING: Unable to verify timestamp for igdkmd32.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
    *** WARNING: Unable to verify timestamp for dxgkrnl.sys
    *** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
    *** WARNING: Unable to verify timestamp for netw5v32.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v32.sys
    *** WARNING: Unable to verify timestamp for b57nd60x.sys
    *** ERROR: Module load completed but symbols could not be loaded for b57nd60x.sys
    *** WARNING: Unable to verify timestamp for rimmptsk.sys
    *** ERROR: Module load completed but symbols could not be loaded for rimmptsk.sys
    *** WARNING: Unable to verify timestamp for jnprvamgr.sys
    *** ERROR: Module load completed but symbols could not be loaded for jnprvamgr.sys
    *** WARNING: Unable to verify timestamp for HSX_DPV.sys
    *** ERROR: Module load completed but symbols could not be loaded for HSX_DPV.sys
    *** WARNING: Unable to verify timestamp for HSX_CNXT.sys
    *** ERROR: Module load completed but symbols could not be loaded for HSX_CNXT.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    *** WARNING: Unable to verify timestamp for TSDDD.dll
    *** ERROR: Module load completed but symbols could not be loaded for TSDDD.dll
    *** WARNING: Unable to verify timestamp for cdd.dll
    *** ERROR: Module load completed but symbols could not be loaded for cdd.dll
    *** WARNING: Unable to verify timestamp for mdmxsdk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mdmxsdk.sys
    *** WARNING: Unable to verify timestamp for neoexec.sys
    *** ERROR: Module load completed but symbols could not be loaded for neoexec.sys
    *** WARNING: Unable to verify timestamp for peauth.sys
    *** ERROR: Module load completed but symbols could not be loaded for peauth.sys
    *** WARNING: Unable to verify timestamp for secdrv.SYS
    *** ERROR: Module load completed but symbols could not be loaded for secdrv.SYS
    *** WARNING: Unable to verify timestamp for XAudio32.sys
    *** ERROR: Module load completed but symbols could not be loaded for XAudio32.sys
    *** WARNING: Unable to verify timestamp for SYMREDRV.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMREDRV.SYS
    *** WARNING: Unable to verify timestamp for NAVENG.SYS
    *** ERROR: Module load completed but symbols could not be loaded for NAVENG.SYS
    *** WARNING: Unable to verify timestamp for NAVEX15.SYS
    *** ERROR: Module load completed but symbols could not be loaded for NAVEX15.SYS
    
    POOL_ADDRESS: GetPointerFromAddress: unable to read from 82d84718
    Unable to read MiSystemVaType memory at 82d64160
     85166848 
    
    BUGCHECK_STR:  0xc2_7
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 890a6651 to 82d3b1b6
    
    STACK_TEXT:  
    8af274d0 890a6651 85166848 00000000 8af2751c nt!ExFreePoolWithTag+0x1b1
    8af274e0 9793da56 85166848 000000d8 00000000 ndis!NdisFreeMemory+0x16
    WARNING: Stack unwind information not available. Following frames may be wrong.
    8af2751c 8910cb82 00000000 8af27544 85e95d04 eacfilt+0x1a56
    8af275b4 8910c673 85f0e0e0 850a4c40 85f0e0e0 ndis!ndisInitializeBinding+0x255
    8af27644 8910dde6 85f0e0e0 00000000 00000001 ndis!ndisCheckAdapterBindings+0x186
    8af276e8 890af06e 85f0e0e0 8af27940 00000000 ndis!ndisPnPNotifyAllTransports+0x3a7
    8af2791c 890a8446 85f0e0e0 8af27940 00000001 ndis!ndisRestartMiniportFilterStack+0x4a1
    8af27a54 890a6dc3 84fe5bf8 00000000 85f0e0e0 ndis!ndisAttachFilterToMiniport+0x15e2
    8af27a7c 8911fd0b 00f0e0e0 85f0e0e0 890db000 ndis!ndisCheckMiniportFilters+0x105
    8af27a94 8912023d 00000000 87dc1b50 00000000 ndis!ndisIMInitializeDeviceInstance+0x8a
    8af27ab4 9796e876 85e912a8 87dc1b84 87dc1b50 ndis!NdisIMInitializeDeviceInstanceEx+0x101
    8af27b0c 8910cb82 8af27b9c 8af27b34 88323044 jnprna+0xa876
    8af27ba4 8910c673 863730e0 85023030 00000000 ndis!ndisInitializeBinding+0x255
    8af27c34 8911cde1 863730e0 00000000 00000000 ndis!ndisCheckAdapterBindings+0x186
    8af27cf0 8910b013 86840bc0 863730e0 8af27d50 ndis!ndisDevicePowerOn+0x79b
    8af27d00 82c89f3b 86840bc0 00000000 85096798 ndis!ndisWorkItemHandler+0xe
    8af27d50 82e2a6bb 00000001 afcd177e 00000000 nt!ExpWorkerThread+0x10d
    8af27d90 82cdc0f9 82c89e2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    eacfilt+1a56
    9793da56 ??              ???
    
    SYMBOL_STACK_INDEX:  2
    
    SYMBOL_NAME:  eacfilt+1a56
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: eacfilt
    
    IMAGE_NAME:  eacfilt.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  461a8564
    
    FAILURE_BUCKET_ID:  0xc2_7_eacfilt+1a56
    
    BUCKET_ID:  0xc2_7_eacfilt+1a56
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm eacfilt
    start    end        module name
    9793c000 979420c0   eacfilt  T (no symbols)           
        Loaded symbol image file: eacfilt.sys
        Image path: \SystemRoot\system32\DRIVERS\eacfilt.sys
        Image name: eacfilt.sys
        Timestamp:        Mon Apr 09 14:26:44 2007 (461A8564)
        CheckSum:         00010978
        ImageSize:        000060C0
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please uninstall it, and see what happens.
      My Computer


  3. Posts : 7
    windows 7 Professional
       #3

    In my case (Suspend to RAM problems) a BIOS update fixed the issue, in windows XP. it will not hurt to try.
      My Computer


 

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