Blue screen of death - Need Help


  1. Jorge Martins
    Posts : 44
    Windows 7 Professional
       New #1

    Blue screen of death - Need Help


    Hi all,
    I am experiencing, for the 3rd time a blue screen of death on my HP Elitebook 8530w running Windows 7 Pro 32bit.
    Can anyone help me with this please?
    I am attaching the minidump file.
    Thanks,
    Jorge
      My Computer
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    Jorge Martins said:
    Hi all,
    I am experiencing, for the 3rd time a blue screen of death on my HP Elitebook 8530w running Windows 7 Pro 32bit.
    Can anyone help me with this please?
    I am attaching the minidump file.
    Thanks,
    Jorge

    This one was caused by your readyboost. Either readyboost or the win medis streaming service caused a memory exception If you have 4 gigs or more of ram you shouldnt be using it. Windows media sharing service was also running at the time. If you arent streaming media you can also turn it off. How about some system specs?



    Ken



    Code:
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Jun 12 16:53:19.259 2010 (GMT-4)
System Uptime: 0 days 0:00:52.054
BugCheck C5, {426f6545, 2, 1, 82b26067}
Probably caused by : rdyboost.sys ( rdyboost!SmdRBDispatchReadWrite+2a6 )
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  wmpnetwk.exe
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  4. Jorge Martins
    Posts : 44
    Windows 7 Professional
    Thread Starter
       New #3

    Thanks Ken,
    How can I send you my system specs?
    How Can turn off media streaming?
    Sorry, I am not an expert.
    Jorge
      My Computer
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  6. Jorge Martins
    Posts : 44
    Windows 7 Professional
    Thread Starter
       New #4

    Ken,
    I am not using ready boost!
    It is a notebook and I am not using a pen to ready boost. Yes I have 4 gb of ram.
    Thanks,
    Jorge
      My Computer
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  7. ttran
    Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       New #5

    For the specs, you can go to start--->Run-->type in 'msinfo32', a window will appear and let you choose what u want to see. After that,go to your profile on forum and fill in your specs or post it here
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  8. Jorge Martins
    Posts : 44
    Windows 7 Professional
    Thread Starter
       New #6

    Nome do SO Microsoft Windows 7 Professional
    Versão 6.1.7600 Compilação 7600
    Fabricante do SO Microsoft Corporation
    Fabricante do sistema Hewlett-Packard
    Modelo do sistema HP EliteBook 8530w
    Tipo do sistema X86-based PC
    Processador Intel(R) Core(TM)2 Duo CPU T9600 @ 2.80GHz, 2801 Mhz, 2 Núcleo(s), 2 Processador(es) Lógico(s)
    Data/versão de BIOS Hewlett-Packard 68PDV Ver. F.11, 08-12-2009
    Versão SMBIOS 2.4
    Directório do Windows C:\Windows
    Directório do sistema C:\Windows\system32
    Dispositivo de arranque \Device\HarddiskVolume1
    Região Portugal
    Camada de abstracção de hardware (HAL) Versão = "6.1.7600.16385"
    Fuso horário Hora de Verão de GMT
    Memória Física (RAM) Instalada 4,00 GB
    Memória física total 2,96 GB
    Memória física disponível 1,82 GB
    Memória virtual total 5,93 GB
    Memória virtual disponível 4,19 GB
    Espaço de ficheiro de página 2,96 GB
    Ficheiro de paginação C:\pagefile.sys
      My Computer
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  10. ttran
    Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       New #7

    While you are waiting for Ken, U would suggest u to go to Start-->Run-->type in 'msconfig'-->a box will appear then choose startup tab. U will the a list of programs that are started with window, see if there are any programs that Ken suggest u to turn off
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