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Windows 7: Blue screen of death - Need Help

12 Jun 2010   #1
Jorge Martins

Windows 7 Professional
 
 
Blue screen of death - Need Help

Hi all,
I am experiencing, for the 3rd time a blue screen of death on my HP Elitebook 8530w running Windows 7 Pro 32bit.
Can anyone help me with this please?
I am attaching the minidump file.
Thanks,
Jorge


My System SpecsSystem Spec
.
12 Jun 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Jorge Martins View Post
Hi all,
I am experiencing, for the 3rd time a blue screen of death on my HP Elitebook 8530w running Windows 7 Pro 32bit.
Can anyone help me with this please?
I am attaching the minidump file.
Thanks,
Jorge

This one was caused by your readyboost. Either readyboost or the win medis streaming service caused a memory exception If you have 4 gigs or more of ram you shouldnt be using it. Windows media sharing service was also running at the time. If you arent streaming media you can also turn it off. How about some system specs?



Ken



Code:
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat Jun 12 16:53:19.259 2010 (GMT-4)
System Uptime: 0 days 0:00:52.054
BugCheck C5, {426f6545, 2, 1, 82b26067}
Probably caused by : rdyboost.sys ( rdyboost!SmdRBDispatchReadWrite+2a6 )
BUGCHECK_STR:  0xC5_2
PROCESS_NAME:  wmpnetwk.exe
My System SpecsSystem Spec
12 Jun 2010   #3
Jorge Martins

Windows 7 Professional
 
 

Thanks Ken,
How can I send you my system specs?
How Can turn off media streaming?
Sorry, I am not an expert.
Jorge
My System SpecsSystem Spec
.

12 Jun 2010   #4
Jorge Martins

Windows 7 Professional
 
 

Ken,
I am not using ready boost!
It is a notebook and I am not using a pen to ready boost. Yes I have 4 gb of ram.
Thanks,
Jorge
My System SpecsSystem Spec
12 Jun 2010   #5
ttran

Microsoft Window 7 Professional 32 bit
 
 

For the specs, you can go to start--->Run-->type in 'msinfo32', a window will appear and let you choose what u want to see. After that,go to your profile on forum and fill in your specs or post it here
My System SpecsSystem Spec
12 Jun 2010   #6
Jorge Martins

Windows 7 Professional
 
 

Nome do SO Microsoft Windows 7 Professional
Versão 6.1.7600 Compilação 7600
Fabricante do SO Microsoft Corporation
Fabricante do sistema Hewlett-Packard
Modelo do sistema HP EliteBook 8530w
Tipo do sistema X86-based PC
Processador Intel(R) Core(TM)2 Duo CPU T9600 @ 2.80GHz, 2801 Mhz, 2 Núcleo(s), 2 Processador(es) Lógico(s)
Data/versão de BIOS Hewlett-Packard 68PDV Ver. F.11, 08-12-2009
Versão SMBIOS 2.4
Directório do Windows C:\Windows
Directório do sistema C:\Windows\system32
Dispositivo de arranque \Device\HarddiskVolume1
Região Portugal
Camada de abstracção de hardware (HAL) Versão = "6.1.7600.16385"
Fuso horário Hora de Verão de GMT
Memória Física (RAM) Instalada 4,00 GB
Memória física total 2,96 GB
Memória física disponível 1,82 GB
Memória virtual total 5,93 GB
Memória virtual disponível 4,19 GB
Espaço de ficheiro de página 2,96 GB
Ficheiro de paginação C:\pagefile.sys
My System SpecsSystem Spec
12 Jun 2010   #7
ttran

Microsoft Window 7 Professional 32 bit
 
 

While you are waiting for Ken, U would suggest u to go to Start-->Run-->type in 'msconfig'-->a box will appear then choose startup tab. U will the a list of programs that are started with window, see if there are any programs that Ken suggest u to turn off
My System SpecsSystem Spec
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