Crash Dump Analysis Needed


  1. Posts : 1
    Windows 7 ultimate 64bit
       #1

    Crash Dump Analysis Needed


    Hi guys,
    can you please help me on finding a solution for the BSOD i received several times a day? The BSOD appears while i try to shutdown or restart windows. By the way i am using ultimate edition of windows 7. thanks in advance.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome
    Your particular problem is usually caused by
    System service, Device driver, graphics driver, ?memory
    Your particular problem may be caused by VcommMgr.sys

    I would suggest that you test memory with memtest86
    Replace old drivers, particularly your graphics driver

    You also show evidence of Daemon tools or other similar software that should be removed. It is a potential problem many times in the past.

    Here is a list of outdated drivers

    speedfan speedfan.sys Sun Sep 24 09:26:48 2006 (45168798)
    fffff880`03eae000 fffff880`03eb6000 ASACPI ASACPI.sys Mon Oct 30 22:09:12 2006 (4546B048)
    fffff880`01f2a000 fffff880`01f34000 btcusb btcusb.sys Mon Mar 05 07:16:40 2007 (45EC0A28)
    fffff880`017c0000 fffff880`017c4680 vbtenum vbtenum.sys Mon Mar 05 07:17:00 2007 (45EC0A3C)
    fffff880`017eb000 fffff880`017f5700 BTHidMgr BTHidMgr.sys Mon Mar 05 07:17:15 2007 (45EC0A4B)
    fffff880`04106000 fffff880`0410fd00 VComm VComm.sys Mon Mar 05 07:17:28 2007 (45EC0A58)
    fffff880`03f34000 fffff880`03f41c00 VcommMgr VcommMgr.sys Mon Mar 05 07:17:48 2007 (45EC0A6C)
    fffff880`03f52000 fffff880`03f59000 lmimirr lmimirr.sys Tue Apr 10 18:32:45 2007 (461C108D)
    fffff880`02cd6000 fffff880`02cf3000 nltdi nltdi.sys Sun May 13 08:34:38 2007 (464705DE)
    fffff880`03b8e000 fffff880`03b95000 AsIO AsIO.sys Mon Dec 17 04:11:49 2007 (47663D55)
    fffff880`06471000 fffff880`06478000 RaInfo RaInfo.sys Fri Jan 04 13:57:14 2008 (477E818A)
    fffff880`0142f000 fffff880`01438000 MTiCtwl MTiCtwl.sys Tue Nov 04 02:40:50 2008 (490FFC82)
    fffff880`0164c000 fffff880`01654000 spldr spldr.sys Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`06f6c000 fffff880`06fdd000 spsys spsys.sys Mon May 11 13:20:58 2009 (4A085E7A)
    fffff880`0106e000 fffff880`01079000 amdxata amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB
    Also make type cmd in search, right click and then type sfc /scannow to correct corrupt files.
    Always make an antivirus scan after a BSOd


    Code:
    icrosoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
     
    Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_061310-21886-01[1].zip\061310-21886-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`02e01000 PsLoadedModuleList = 0xfffff800`0303ee50
    Debug session time: Sun Jun 13 16:58:08.335 2010 (GMT-4)
    System Uptime: 0 days 2:01:57.239
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...................................................
    Loading User Symbols
    Loading unloaded module list
    .........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 3B, {c0000046, fffff80002e9fef8, fffff88006746110, 0}
    Unable to load image \SystemRoot\System32\Drivers\VcommMgr.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for VcommMgr.sys
    *** ERROR: Module load completed but symbols could not be loaded for VcommMgr.sys
    Probably caused by : VcommMgr.sys ( VcommMgr+6dfe )
    Followup: MachineOwner
    ---------
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000046, Exception code that caused the bugcheck
    Arg2: fffff80002e9fef8, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff88006746110, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    ------------------
     
    EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - An attempt to release a mutant object was made by a thread that was not the owner of the mutant object.
    FAULTING_IP: 
    nt!RtlRaiseStatus+18
    fffff800`02e9fef8 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h]
    CONTEXT:  fffff88006746110 -- (.cxr 0xfffff88006746110)
    rax=0000000000000000 rbx=00000000c0000046 rcx=fffff88006746110
    rdx=0000000000000001 rsi=0000000000000001 rdi=fffff880009e9180
    rip=fffff80002e9fef8 rsp=fffff88006746050 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
    r11=fffff88006746668 r12=0000000000000000 r13=0000000000000000
    r14=fffffa80062f3b60 r15=0000000000000000
    iopl=0         nv up ei ng nz na po nc
    cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00000286
    nt!RtlRaiseStatus+0x18:
    fffff800`02e9fef8 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h] ss:fffff880`06746208=fffff80002e9fef8
    Resetting default scope
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  BlueSoleil.exe
    CURRENT_IRQL:  0
    LAST_CONTROL_TRANSFER:  from fffff80002e7a520 to fffff80002e9fef8
    STACK_TEXT:  
    fffff880`06746050 fffff800`02e7a520 : fffffa80`0554ba00 fffffa80`0647ae00 00000000`00000012 fffffa80`06478000 : nt!RtlRaiseStatus+0x18
    fffff880`067465f0 fffff880`03f3adfe : 00000000`00000001 00000000`00000001 fffffa80`0647ae00 00000000`00000000 : nt!KeReleaseMutant+0x260
    fffff880`067466a0 00000000`00000001 : 00000000`00000001 fffffa80`0647ae00 00000000`00000000 00000000`00000000 : VcommMgr+0x6dfe
    fffff880`067466a8 00000000`00000001 : fffffa80`0647ae00 00000000`00000000 00000000`00000000 fffff800`02e80a6c : 0x1
    fffff880`067466b0 fffffa80`0647ae00 : 00000000`00000000 00000000`00000000 fffff800`02e80a6c fffffa80`0554b800 : 0x1
    fffff880`067466b8 00000000`00000000 : 00000000`00000000 fffff800`02e80a6c fffffa80`0554b800 00000000`00000000 : 0xfffffa80`0647ae00
     
    FOLLOWUP_IP: 
    VcommMgr+6dfe
    fffff880`03f3adfe ??              ???
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  VcommMgr+6dfe
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: VcommMgr
    IMAGE_NAME:  VcommMgr.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  45ec0a6c
    STACK_COMMAND:  .cxr 0xfffff88006746110 ; kb
    FAILURE_BUCKET_ID:  X64_0x3B_VcommMgr+6dfe
    BUCKET_ID:  X64_0x3B_VcommMgr+6dfe
    Followup: MachineOwner
    ---------
    1: kd> lmtsmn
    start             end                 module name
    fffff880`01000000 fffff880`01057000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
    fffff880`02cf3000 fffff880`02d7d000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`03eef000 fffff880`03f34000   agcsui1e agcsui1e.SYS Tue Jul 14 17:12:55 2009 (4A5CF4D7)
    fffff880`03f88000 fffff880`03f9e000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
    fffff880`0106e000 fffff880`01079000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
    fffff880`03eae000 fffff880`03eb6000   ASACPI   ASACPI.sys   Mon Oct 30 22:09:12 2006 (4546B048)
    fffff880`03b8e000 fffff880`03b95000   AsIO     AsIO.sys     Mon Dec 17 04:11:49 2007 (47663D55)
    fffff880`077b8000 fffff880`077c3000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
    fffff880`011f7000 fffff880`01200000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`00e00000 fffff880`00e2a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
    fffff960`00950000 fffff960`009b1000   ATMFD    ATMFD.DLL    Thu May 27 00:11:31 2010 (4BFDF0F3)
    fffff880`01428000 fffff880`0142f000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
    fffff880`03b7d000 fffff880`03b8e000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
    fffff880`03f59000 fffff880`03f65000   blueletaudio blueletaudio.sys Mon Mar 05 07:16:09 2007 (45EC0A09)
    fffff880`03f65000 fffff880`03f71000   BlueletSCOAudio BlueletSCOAudio.sys Mon Mar 05 07:16:23 2007 (45EC0A17)
    fffff880`06555000 fffff880`06573000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
    fffff880`01f2a000 fffff880`01f34000   btcusb   btcusb.sys   Mon Mar 05 07:16:40 2007 (45EC0A28)
    fffff880`017eb000 fffff880`017f5700   BTHidMgr BTHidMgr.sys Mon Mar 05 07:17:15 2007 (45EC0A4B)
    fffff960`00750000 fffff960`00777000   cdd      cdd.dll      Mon Jul 13 21:25:40 2009 (4A5BDE94)
    fffff880`07780000 fffff880`0779d000   cdfs     cdfs.sys     Mon Jul 13 19:19:46 2009 (4A5BC112)
    fffff880`01200000 fffff880`0122a000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`00d20000 fffff880`00de0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
    fffff880`015be000 fffff880`015ee000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00cc2000 fffff880`00d20000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`0143e000 fffff880`014b1000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
    fffff880`03f42000 fffff880`03f52000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`01ee6000 fffff880`01ef4000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
    fffff880`03adc000 fffff880`03b5f000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
    fffff880`05646000 fffff880`05683000   CT20XUT  CT20XUT.SYS  Mon Jul 13 13:36:20 2009 (4A5B7094)
    fffff880`0fe00000 fffff880`0fea8880   ctaud2k  ctaud2k.sys  Mon Jul 13 13:35:01 2009 (4A5B7045)
    fffff880`05683000 fffff880`057e7000   CTEXFIFX CTEXFIFX.SYS Mon Jul 13 13:36:14 2009 (4A5B708E)
    fffff880`041b4000 fffff880`041d0000   CTHWIUT  CTHWIUT.SYS  Mon Jul 13 13:36:24 2009 (4A5B7098)
    fffff880`03e4e000 fffff880`03e7f000   ctoss2k  ctoss2k.sys  Mon Jul 13 13:30:53 2009 (4A5B6F4D)
    fffff880`03e7f000 fffff880`03e87000   ctprxy2k ctprxy2k.sys Mon Jul 13 13:35:03 2009 (4A5B7047)
    fffff880`04e00000 fffff880`04e38000   ctsfm2k  ctsfm2k.sys  Mon Jul 13 13:30:29 2009 (4A5B6F35)
    fffff880`03b5f000 fffff880`03b7d000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
    fffff880`03acd000 fffff880`03adc000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
    fffff880`017d5000 fffff880`017eb000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`03bd1000 fffff880`03bf3000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
    fffff880`01f00000 fffff880`01f09000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`01ef4000 fffff880`01f00000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`01f09000 fffff880`01f1c000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    fffff880`0563a000 fffff880`05646000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
    fffff880`03ccd000 fffff880`03dc1000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
    fffff880`03c00000 fffff880`03c46000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
    fffff880`03ac4000 fffff880`03acd000   EIO64    EIO64.sys    Tue Jul 21 22:34:42 2009 (4A667AC2)
    fffff880`0405a000 fffff880`040a4000   emupia2k emupia2k.sys Mon Jul 13 13:30:18 2009 (4A5B6F2A)
    fffff880`03ea1000 fffff880`03eae000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
    fffff880`00de0000 fffff880`00df4000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
    fffff880`04fcb000 fffff880`04fd6000   flpydisk flpydisk.sys Mon Jul 13 20:00:54 2009 (4A5BCAB6)
    fffff880`00e2a000 fffff880`00e76000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
    fffff880`014c2000 fffff880`014cc000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
    fffff880`016b0000 fffff880`016ea000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
    fffff880`01776000 fffff880`017c0000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
    fffff880`04e3e000 fffff880`04fcb000   ha20x22k ha20x22k.sys Mon Jul 13 13:34:21 2009 (4A5B701D)
    fffff800`033dd000 fffff800`03426000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
    fffff880`03dc1000 fffff880`03de5000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
    fffff880`0412a000 fffff880`04186000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
    fffff880`041d0000 fffff880`041e9000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
    fffff880`057f5000 fffff880`057fd080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
    fffff880`057e7000 fffff880`057f5000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
    fffff880`0648d000 fffff880`06555000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
    fffff880`016a7000 fffff880`016b0000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
    fffff880`03bbb000 fffff880`03bd1000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    fffff880`03ee0000 fffff880`03eef000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`041e9000 fffff880`041f7000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff800`00bce000 fffff800`00bd8000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
    fffff880`03e0b000 fffff880`03e4e000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
    fffff880`013ce000 fffff880`013e8000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
    fffff880`0174b000 fffff880`01776000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
    fffff880`03e87000 fffff880`03e8c200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
    fffff880`03e8d000 fffff880`03ea1000   l160x64  l160x64.sys  Mon Oct 12 22:08:28 2009 (4AD3E11C)
    fffff880`0418e000 fffff880`04191d80   LGBusEnum LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    fffff880`07762000 fffff880`07764480   LGVirHid LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
    fffff880`01fa9000 fffff880`01fbe000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`03f52000 fffff880`03f59000   lmimirr  lmimirr.sys  Tue Apr 10 18:32:45 2007 (461C108D)
    fffff880`06478000 fffff880`0648b000   LMIRfsDriver LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)
    fffff880`01f34000 fffff880`01f57000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
    fffff880`00c6a000 fffff880`00cae000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
    fffff880`03f79000 fffff880`03f88000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
    fffff880`01f1c000 fffff880`01f2a000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
    fffff880`0411b000 fffff880`0412a000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
    fffff880`04feb000 fffff880`04ff8000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
    fffff880`00fe0000 fffff880`00ffa000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`06573000 fffff880`0658b000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
    fffff880`0658b000 fffff880`065b8000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
    fffff880`06400000 fffff880`0644e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
    fffff880`0644e000 fffff880`06471000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
    fffff880`02c8f000 fffff880`02c9a000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
    fffff880`01057000 fffff880`01061000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
    fffff880`00c00000 fffff880`00c5e000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
    fffff880`03ab9000 fffff880`03ac4000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
    fffff880`0142f000 fffff880`01438000   MTiCtwl  MTiCtwl.sys  Tue Nov 04 02:40:50 2008 (490FFC82)
    fffff880`01695000 fffff880`016a7000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
    fffff880`014cc000 fffff880`015be000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
    fffff880`03fc2000 fffff880`03fce000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
    fffff880`03fce000 fffff880`03ffd000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`04fd6000 fffff880`04feb000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
    fffff880`02df1000 fffff880`02e00000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff880`02d7d000 fffff880`02dc2000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
    fffff880`016eb000 fffff880`0174b000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
    fffff880`02cd6000 fffff880`02cf3000   nltdi    nltdi.sys    Sun May 13 08:34:38 2007 (464705DE)
    fffff880`02c9a000 fffff880`02cab000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`03aad000 fffff880`03ab9000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
    fffff800`02e01000 fffff800`033dd000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
    fffff880`0122b000 fffff880`013ce000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
    fffff880`0141f000 fffff880`01428000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
    fffff880`10be5000 fffff880`10be6180   nvBridge nvBridge.kmd Sat Apr 03 19:50:52 2010 (4BB7D45C)
    fffff880`0febb000 fffff880`10be4700   nvlddmkm nvlddmkm.sys Sat Apr 03 20:06:21 2010 (4BB7D7FD)
    fffff880`04192000 fffff880`041a2000   nvoclk64 nvoclk64.sys Tue Sep 15 17:59:25 2009 (4AB00E3D)
    fffff880`02dcb000 fffff880`02df1000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
    fffff880`011db000 fffff880`011f0000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
    fffff880`00f2c000 fffff880`00f5f000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`011f0000 fffff880`011f7000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
    fffff880`00fd0000 fffff880`00fe0000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
    fffff880`014b1000 fffff880`014c2000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
    fffff880`06e8e000 fffff880`06f34000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
    fffff880`03a00000 fffff880`03a3d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`00cae000 fffff880`00cc2000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
    fffff880`06471000 fffff880`06478000   RaInfo   RaInfo.sys   Fri Jan 04 13:57:14 2008 (477E818A)
    fffff880`03f9e000 fffff880`03fc2000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
    fffff880`03de5000 fffff880`03e00000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
    fffff880`040cb000 fffff880`040ec000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
    fffff880`040ec000 fffff880`04106000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
    fffff880`03a5c000 fffff880`03aad000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
    fffff880`04110000 fffff880`0411b000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
    fffff880`02c74000 fffff880`02c7d000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`02c7d000 fffff880`02c86000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
    fffff880`02c86000 fffff880`02c8f000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
    fffff880`0165b000 fffff880`01695000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
    fffff880`03f71000 fffff880`03f79000   RootMdm  RootMdm.sys  Mon Jul 13 20:10:47 2009 (4A5BCD07)
    fffff880`01fbe000 fffff880`01fd6000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
    fffff880`011ac000 fffff880`011db000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
    fffff880`06f34000 fffff880`06f3f000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
    fffff880`03eb6000 fffff880`03ec2000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
    fffff880`02c00000 fffff880`02c1d000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
    fffff880`01654000 fffff880`0165b000   speedfan speedfan.sys Sun Sep 24 09:26:48 2006 (45168798)
    fffff880`0164c000 fffff880`01654000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
    fffff880`06f6c000 fffff880`06fdd000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
    fffff880`0107d000 fffff880`011a3000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
    fffff880`076ca000 fffff880`07762000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
    fffff880`06e00000 fffff880`06e69000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
    fffff880`06f3f000 fffff880`06f6c000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
    fffff880`0418c000 fffff880`0418d480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
    fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
    fffff880`06fdd000 fffff880`06fef000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
    fffff880`02cc9000 fffff880`02cd6000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
    fffff880`02cab000 fffff880`02cc9000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
    fffff880`03a48000 fffff880`03a5c000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
    fffff960`00490000 fffff960`0049a000   TSDDD    TSDDD.dll    unavailable (00000000)
    fffff880`03b95000 fffff880`03bbb000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
    fffff880`01e92000 fffff880`01ee6000   udfs     udfs.sys     Mon Jul 13 19:23:37 2009 (4A5BC1F9)
    fffff880`041a2000 fffff880`041b4000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
    fffff880`0561f000 fffff880`05639c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`05600000 fffff880`0561d000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
    fffff880`0561d000 fffff880`0561ef00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
    fffff880`03ca9000 fffff880`03cba000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
    fffff880`04000000 fffff880`0405a000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
    fffff880`03c53000 fffff880`03ca9000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
    fffff880`03c46000 fffff880`03c53000   usbuhci  usbuhci.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
    fffff880`017c0000 fffff880`017c4680   vbtenum  vbtenum.sys  Mon Mar 05 07:17:00 2007 (45EC0A3C)
    fffff880`04106000 fffff880`0410fd00   VComm    VComm.sys    Mon Mar 05 07:17:28 2007 (45EC0A58)
    fffff880`03f34000 fffff880`03f41c00   VcommMgr VcommMgr.sys Mon Mar 05 07:17:48 2007 (45EC0A6C)
    fffff880`01061000 fffff880`0106e000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
    fffff880`013e8000 fffff880`013f6000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
    fffff880`02c3f000 fffff880`02c64000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
    fffff880`017c5000 fffff880`017d5000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
    fffff880`00f5f000 fffff880`00f74000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
    fffff880`00f74000 fffff880`00fd0000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
    fffff880`01600000 fffff880`0164c000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
    fffff880`02c1d000 fffff880`02c38000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
    fffff880`02c64000 fffff880`02c74000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
    fffff880`00e79000 fffff880`00f1d000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
    fffff880`00f1d000 fffff880`00f2c000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
    fffff880`02dc2000 fffff880`02dcb000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
    fffff960`00050000 fffff960`0035f000   win32k   win32k.sys   Sat May 01 11:06:30 2010 (4BDC4376)
    fffff880`011a3000 fffff880`011ac000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
    fffff880`01f57000 fffff880`01f78000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
    fffff880`01f78000 fffff880`01fa9000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)
    Unloaded modules:
    fffff880`0779d000 fffff880`077b8000   USBSTOR.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`07765000 fffff880`07780000   USBSTOR.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`015ee000 fffff880`015fc000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`01400000 fffff880`0140c000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`017f6000 fffff880`017ff000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`0140c000 fffff880`0141f000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`03ec2000 fffff880`03ee0000   i8042prt.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`0415b000 fffff880`0418c000   WUDFRd.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffff880`0412a000 fffff880`0415b000   WUDFRd.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    Can be used to test memory http://memtest.org/
      My Computer


  3. Posts : 17,796
    Windows 10, Home Clean Install
       #3

    In addition to the above you may want to look into this:

    I think the cause might be ASACPI.sys which is well known for problem. Go to C:\Windows\System32\Drivers and rename ASACPI.sys to ASACPI.old then reboot the System (or) Here MB_WIN7_ATK.ZIP ASACPI.sys download and install it

    Uninstall the Bluetooth VComm Manager Service and make sure VcommMgr.sys is gone from Drivers folder then ask him to run the System for few hours and see if it crashes if not then install the Bluetooth back and see if that works if not the problem is quiet clear.
      My Computer


 

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